ETS TOEIC 2026 L&R Test 4 (Online Test)

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Select the one statement that best describes what you see in the picture.

ETS TOEIC 2026 L&R Test 4 – Image for question 1
Transcript

(A) She's crossing a busy street.

(B) She's removing her eyeglasses.

(C) She's standing next to a bin.

(D) She's getting into a taxicab.

Question
1. Question 1

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2026 L&R Test 4 – Image for question 2
Transcript

(A) Some trucks have stopped at a traffic signal.

(B) Some lights are being installed above a garage door.

(C) A garden is being planted along a fence.

(D) Several vehicles are parked outside a building.

Question
2. Question 2

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2026 L&R Test 4 – Image for question 3
Transcript

(A) A woman is following a man down a corridor.

(B) A woman is putting together some cardboard boxes.

(C) A man is emptying a large container.

(D) A man is climbing up a ladder.

Question
3. Question 3

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2026 L&R Test 4 – Image for question 4
Transcript

(A) He's clearing some snow off a path.

(B) He's pulling a cart on a walkway.

(C) He's leaning over to tie his shoe.

(D) He's taking some items out of a basket.

Question
4. Question 4

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2026 L&R Test 4 – Image for question 5
Transcript

(A) One of the women is carrying a bag on her shoulder.

(B) One of the women is placing her luggage on a scale.

(C) Some suitcases have been lined up against the wall.

(D) Some clothes are being packed in a bag.

Question
5. Question 5

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2026 L&R Test 4 – Image for question 6
Transcript

(A) Some customers are drinking from coffee cups.

(B) Some coffee cups have been placed on a counter.

(C) Some aprons are hanging from hooks.

(D) One of the workers is wiping down a counter.

Question
6. Question 6

Select the best response to the question.

Transcript

Will you let me know when the catering order arrives?

(A) A reservation for two.

(B) The front office.

(C) Sure, I'll text you.

Question
7. Question 7

Select the best response to the question.

Transcript

Why is the manager being replaced?

(A) Let's do that.

(B) I prefer working with a team.

(C) Because she's leaving the company.

Question
8. Question 8

Select the best response to the question.

Transcript

Ms. Cho should close the store early on Friday.

(A) I prefer a salad.

(B) Cash register four.

(C) Yes, I agree.

Question
9. Question 9

Select the best response to the question.

Transcript

Why did you decide to become a pilot?

(A) Is there free Internet access?

(B) I enjoy traveling.

(C) He's on vacation in Argentina.

Question
10. Question 10

Select the best response to the question.

Transcript

Have you always commuted by train?

(A) The training starts at two o'clock.

(B) I think the station is on Mulberry Avenue.

(C) Yes, because I don't have a car.

Question
11. Question 11

Select the best response to the question.

Transcript

When does your manager usually come in?

(A) Early in the morning.

(B) No, I just left it there.

(C) I haven't—thanks.

Question
12. Question 12

Select the best response to the question.

Transcript

Isn't there a discount on this computer monitor?

(A) Yes, a ten percent discount.

(B) An inventory check.

(C) Mine is broken.

Question
13. Question 13

Select the best response to the question.

Transcript

How is the new group of interns doing?

(A) No, we have five people in total.

(B) I haven't heard any negative feedback at all.

(C) Let's pose for a group photo over there.

Question
14. Question 14

Select the best response to the question.

Transcript

They're carrying those boxes to the storage room.

(A) That's a good price.

(B) No, the store opens at noon today.

(C) I'll go with them.

Question
15. Question 15

Select the best response to the question.

Transcript

Where can I send the money?

(A) To my bank account.

(B) I think that's expensive, too.

(C) By next Tuesday.

Question
16. Question 16

Select the best response to the question.

Transcript

Who's coming in tomorrow to help us prepare for the grand opening?

(A) Rebecca and Malik.

(B) An online job posting.

(C) Some sales data.

Question
17. Question 17

Select the best response to the question.

Transcript

How often does the bus stop at this location?

(A) I'll be visiting the office.

(B) About every twenty minutes.

(C) A city council meeting.

Question
18. Question 18

Select the best response to the question.

Transcript

What's the candidate review process?

(A) We review the résumés first.

(B) A few good reviews.

(C) OK—I'll just follow them.

Question
19. Question 19

Select the best response to the question.

Transcript

There's coffee in the break room, right?

(A) That shift starts at noon.

(B) We decided to paint this room gray.

(C) Yes—I just made a fresh pot.

Question
20. Question 20

Select the best response to the question.

Transcript

Who's going to the company picnic today?

(A) About two hours long.

(B) I'm leaving in a few minutes.

(C) A two-year maintenance contract.

Question
21. Question 21

Select the best response to the question.

Transcript

Will the bakery be open tomorrow?

(A) No, it's closed until mid-August.

(B) Have you checked the oven?

(C) The pound cake is delicious.

Question
22. Question 22

Select the best response to the question.

Transcript

Are you installing the new software on Monday or Tuesday?

(A) Thanks, but they already have one.

(B) I'll be out of the office all week.

(C) It was an older model laptop.

Question
23. Question 23

Select the best response to the question.

Transcript

Let me find a sales associate to help you.

(A) At the top of the list.

(B) My article is ready to be uploaded.

(C) I just found what I'm looking for.

Question
24. Question 24

Select the best response to the question.

Transcript

You're offering discounts to students, right?

(A) No, that's not my wallet.

(B) You'll need valid identification.

(C) I'm doing inventory this weekend.

Question
25. Question 25

Select the best response to the question.

Transcript

The sales department posted an advertisement for an assistant.

(A) I didn't know they were hiring.

(B) An additional charge for shipping.

(C) No, I haven't been there.

Question
26. Question 26

Select the best response to the question.

Transcript

Does the new accounting software work well?

(A) I haven't downloaded it yet.

(B) We're not offering a discount.

(C) That was my reaction too.

Question
27. Question 27

Select the best response to the question.

Transcript

When's the finance department going to confirm our first-quarter budget?

(A) Their deadline is next week.

(B) Yes, I'll be there.

(C) In the mail room.

Question
28. Question 28

Select the best response to the question.

Transcript

Who canceled the conference call?

(A) The upstairs conference room.

(B) It's been rescheduled.

(C) Yes, you can.

Question
29. Question 29

Select the best response to the question.

Transcript

Can you please transfer the service to my new phone?

(A) Let's put it in the backseat.

(B) At the Maple Street station.

(C) There is a processing fee.

Question
30. Question 30

Select the best response to the question.

Transcript

How was today's manufacturing seminar?

(A) A new pair of shoes.

(B) We didn't get there in time.

(C) There's a user's manual in the drawer.

Question
31. Question 31

Select the best response to each question.

Transcript

W: Good morning. Thanks for coming to tour this apartment building.

M: I'm glad I could visit in person. I've always wanted to live in this neighborhood—it's so beautiful. This building is brand-new, isn't it?

W: Yes. In fact, you'd be among the very first tenants if you decide to move here. Before you look at some apartments, would you please sign your name here in our guest book?

M: Oh, of course.

Question
32. Who most likely is the woman?
33. What is the man looking forward to?
34. What does the woman ask for?

Select the best response to each question.

Transcript

W: Chen, I hope all is going well on your first day. I saw you have some scheduled seafood deliveries across the bay in the Morgan District. Why haven't you left yet?

M: I wasn't going to head over to that particular area for another hour. Do the restaurants in the Morgan District want their deliveries earlier than scheduled?

W: No, but I'm concerned about Bay Bridge traffic. It's routinely congested with vehicles. So you should always add at least an extra hour to your trip out there.

M: Thanks for the tip. I'll also check traffic Webcams on the highway agency's Web site.

Question
35. What most likely is the man's job?
36. Why is the woman concerned?
37. What does the man say he will check?

Select the best response to each question.

Transcript

M: This morning I got an e-mail from Pelicon, a local producer of beauty products. They're interested in purchasing lanolin from us to use in their new line of all-natural makeup.

W: I'm not sure about that. We're a fairly small farm, and we already sell lanolin to another local business. I'm worried that we don't produce enough lanolin to meet the demand of another client. I don't want to expand and take on more wool production.

M: But our contract with the business we currently supply lanolin to has almost expired—there's no guarantee it will be renewed. I think you should at least read Pelicon's proposal.

W: Sure. Can you forward me the e-mail?

Question
38. According to the man, what does Pelicon produce?
39. What does the woman say she is concerned about?
40. Why does the man recommend reading an e-mail?

Select the best response to each question.

Transcript

M: Nisreen? This is Lewis. I heard you're going to be working for our company overseas, in the New Zealand office. What a great opportunity!

W: Yes, thank you. I start next month, and I'm really excited.

M: I'm calling to touch base with you about some of our vendor contracts. It's time to renew the contracts, and I wanted to ask you to take care of that before you left.

W: No problem. I know where those files are located on our shared computer drive. I'll just need the password to access them.

Question
41. What will the woman do next month?
42. What does the man want the woman to do?
43. What does the woman ask the man for?

Select the best response to each question.

Transcript

W: Hi. This is Giovanni Marino's agent. I'm calling to reschedule his planned appearance on the Sunday Morning Show.

M: Right. We have him booked to appear on the show in July to promote his new movie.

W: Unfortunately, the movie he's acting in is behind schedule, and he'll now be on location through the end of August.

M: Hmm, I see. Let me look at our guest calendar. I have a slot I'm looking to fill on September fourteenth—would that work?

W: Yes, that would be great, thanks.

M: All right. I'll update the contract with the new date and e-mail it to you.

Question
44. Why is the woman calling?
45. Who most likely is Giovanni Marino?
46. What will the man send in an e-mail?

Select the best response to each question.

Transcript

M1: Hello, Usha. Hi, Pablo.

W: Hey, Konstantin. We're talking about our thoughts on the new company policy for remote workers. On the days I have to come into the office, I always worry about finding an appropriate workstation.

M2: Yeah, I don't like the unpredictability either. Why can't we just sign up for our workstation sometime in advance? What do you think about it?

M1: These are good points. Let's all go to the director to discuss this with her.

M2: I believe she's in her office, so now's a good time.

W: Oh, I can't go now. I have a report to finalize by noon.

Question
47. What are the speakers discussing?
48. What do the men want to do?
49. What does the woman say she needs to do now?

Select the best response to each question.

Transcript

W: OK, Mr. Jebreen. Here's your new library card. Remember that you can borrow books, CDs, and DVDs from our collection with it.

M: Thank you. I read somewhere that people can also borrow digital items.

W: Yes! We offer the Cloud-Camel application. All you have to do is download the app and use the information on your card to set up an account.

M: That's great. I go on a business trip every month, so having easy access to online content will be convenient.

Question
50. Who most likely is the woman?
51. What does the woman recommend that the man do?
52. What does the man say happens each month?

Select the best response to each question.

Transcript

W: Have you reviewed the data from the workplace survey? You really should. It looks like most staff feel positive about the direction that the company is going in. But almost 40 percent feel like their individual contributions aren't being recognized.

M: Well, the company's certainly had other priorities. I wonder how the management team's going to respond.

W: I've suggested many times that they give out awards every quarter for exceptional performance. Maybe now they'll finally start doing it.

Question
53. What does the woman want the man to look at?
54. What does the man imply when he says, "the company's certainly had other priorities"?
55. What has the woman suggested in the past?

Select the best response to each question.

Transcript

W1: Hi, Ajiola. As I mentioned on the phone, my colleague and I recently started a clothing company and are hoping your branding firm can help us promote our line of athletic apparel. You think we should focus on advertising on social media, right?

M: Right. Contrary to popular belief, television is definitely not the entire advertising landscape. Advertising on the Internet is also a great way for a company to increase its visibility.

W2: I heard you recommended working with an online influencer.

M: Yes—Saskia Hoffman. Saskia's very knowledgeable about exercise, and lots of people use her online exercise routines. Her viewers will pay attention to what she recommends and wears.

Question
56. What type of business do the women own?
57. What does the man say regarding television?
58. According to the man, why would Saskia Hoffman be a good choice?

Select the best response to each question.

Transcript

W: Hi, Shinji. I wanted to ask you about the order we got from the department store chain. You know, the one that placed an order for 5,000 jigsaw puzzles?

M: Yes. They want the order in a week so they can stock them before the holiday.

W: A week is not a long time.

M: We've had short timelines before. Anyway, our illustrators sent some new puzzle illustrations, right? I heard they're making a special edition.

W: Yes, and I'm so excited! I've got the sketches right here. Let me show you.

Question
59. What does the speakers' company manufacture?
60. What does the woman imply when she says, "A week is not a long time"?
61. What will the woman do next?

Select the best response to each question.

ETS TOEIC 2026 L&R Test 4 – Image for questions 62–64
Transcript

M: Hi, Ms. Rossi. I understand you're concerned about a charge that appears on the statement for your business account.

W: Yes, I have a question about the charge on May 3. I don't remember purchasing anything for that amount.

M: Let me review your statement now. Hmm. It looks like that purchase was made abroad. So an international transaction fee was added to the purchase amount.

W: Oh, yes—I was out of the country at that time. Thanks for clarifying. Can you provide me with a list of all the bank fees for transactions made abroad?

M: Yes, of course. Here's a document that lists all the information.

Question
62. Where does the man most likely work?
63. Look at the graphic. Which amount does the woman ask about?
64. What does the man give the woman?

Select the best response to each question.

ETS TOEIC 2026 L&R Test 4 – Image for questions 65–67
Transcript

M: Magali, were you able to reserve the performing arts center for the piano concert?

W: Yes. I booked their main auditorium for that day. They're sending me the contract.

M: Thanks for doing that.

W: No problem. Hopefully, it'll be as successful as last year.

M: We sold 2,000 tickets last year, but we had three celebrity performers. I'm worried we won't sell as many tickets this year.

W: Well, Xinyu Gu is a very popular pianist. And she's staying after the concert to sign autographs. Which reminds me, where should we set up the table for that?

M: Good question. Hmm. The café should be closed by then. Let's set it up next to the café.

Question
65. What does the man thank the woman for doing?
66. What does the man say he is worried about?
67. Look at the graphic. Where will a table be set up?

Select the best response to each question.

ETS TOEIC 2026 L&R Test 4 – Image for questions 68–70
Transcript

M: Welcome to the garden center. Can I help you?

W: Hi. I've started growing rose bushes, and I've heard they require special care. Are there any products you can recommend?

M: Yes! But first, I'd like to show you a great resource on our Web site. Have you seen our blog?

W: No, I haven't.

M: We have monthly posts on many gardening topics, and there's a recent one about growing roses.

W: I'll check it out! Thanks so much.

M: You're welcome. Now—let me show you our fertilizers. They're in aisle six.

Question
68. Why is the woman at the garden center?
69. Look at the graphic. Which month's post will the woman most likely read?
70. What kind of products will the man show to the woman?

Select the best response to each question.

Transcript

W-Br: Attention, Casella Transit customers. Maintenance work on the red and yellow lines will begin next week. You can expect some disruptions to regular service, so please plan ahead. Use the latest version of our mobile phone application for real-time updates. You can receive notifications regarding delays if your train is impacted. Want to save on commuter rides? Purchase your e-ticket through the mobile app as well. Printing a ticket at a kiosk is now subject to additional fees.

Question
71. What field does the speaker most likely work in?
72. What does the speaker say the listeners can receive notifications about?
73. According to the speaker, how can the listeners reduce a cost?

Select the best response to each question.

Transcript

W-Am: Good morning, Glenman House Living Museum staff. Recently, researchers discovered the original plans for the house's gardens from the eighteenth century. So, we're going to restore the gardens based on those plans! Even though we have the original designs, making an authentic re-creation won't be an easy task. We don't know what specific varieties of plants were grown back then. That's why we're so lucky to have Vivek Hazarika consulting on this project. As a gardener who has managed the grounds of many historic estates, he has extensive expertise in what would have been planted at the time.

Question
74. What is the purpose of the meeting?
75. According to the speaker, why will a task be challenging?
76. Who is Vivek Hazarika?

Select the best response to each question.

Transcript

M-Cn: Welcome, new sales representatives, to today's session on cold calling, a sales technique where we call potential clients who haven't heard of us yet. Toward the end of the session you'll each be given a list of prospective parties to call. Now, the people you're contacting are busy and may not be receptive. Your job's to persuade them that what you have to say is worth their while. Be friendly and avoid using scripts. Now we'll listen to some cold call recordings to learn what works and what doesn't.

Question
77. What is the purpose of the session?
78. What will be on a list that the listeners will receive?
79. What will the listeners do next?

Select the best response to each question.

Transcript

M-Au: Ms. Stewart, this is Rodrigo Gomez, president of Gomez and Sons. I want to apologize personally for the problems your restaurant experienced using our patio umbrellas. At our company, we pride ourselves on doing everything in-house, from graphic design to production. This gives us greater control over the quality of our products. But we do use outside suppliers for parts. Apparently, we received some inferior metal components. We will send you a replacement set of umbrellas at no cost today, constructed with new metal parts.

Question
80. What does the speaker's company sell?
81. Why does the speaker say, "we do use outside suppliers for parts"?
82. What does the speaker say he will do today?

Select the best response to each question.

Transcript

W-Br: Temp-Time Work Solutions has hundreds of qualified, temporary workers available to meet any of your staffing needs. Please call us to help your business fill open positions. We are the largest temp agency in the region, with branch offices in six locations. Let Temp-Time help you find the right person to complete just about any job! Call us at 555-0145 and mention this ad to get a twenty percent discount off our fee.

Question
83. What type of business is being advertised?
84. What aspect of a business does the speaker emphasize?
85. How can the listeners receive a discount?

Select the best response to each question.

Transcript

M-Au: I've just received details about this year's hospitality conference. It looks like it'll be particularly informative this year. It'll be held at the end of the month. Now, I know I've set your project due dates for the end of the month as well, but this is an important opportunity. The conference will feature an expo of vendors who serve hotel chains, which could be useful given that we'll be opening hotels in two new cities next year! Speaking of which, Thilo visited both of those construction sites last week and is now going to give us a progress report.

Question
86. What does the speaker mean when he says, "this is an important opportunity"?
87. What will the speaker's business do next year?
88. What will Thilo do next?

Select the best response to each question.

Transcript

W-Am: Welcome to the annual Soundtrack Music Awards show. This year, we're streaming this event live over the Internet for the very first time! Tonight's honoree, Olga Alabi, founded the I-Beat music label in 1996. She has worked tirelessly to bring original soundtrack music to film audiences around the world. Over the years, she has been responsible for discovering and developing some of today's leading composers. In fact, after Ms. Alabi receives her award, some of her most famous clients will perform for us.

Question
89. What does the speaker say is new about this year's event?
90. Why is Ms. Alabi being recognized?
91. According to the speaker, what will happen after Ms. Alabi receives her award?

Select the best response to each question.

Transcript

M-Cn: OK, team, let's discuss our first-quarter sales figures. Unfortunately, retail sales of our smartwatches and other products have continued to fall. Our president has proposed expanding the product line to include a virtual reality headset. And those have been popular lately. You can expect a lot more information at a future meeting. Next on the agenda, Raya will be demonstrating the new software we'll be using to track consumer purchasing trends.

Question
92. Which department does the speaker most likely work in?
93. Why does the speaker say, "those have been popular lately"?
94. What will the listeners do next?

Select the best response to each question.

ETS TOEIC 2026 L&R Test 4 – Image for questions 95–97
Transcript

M-Au: Please follow me, and we'll begin today's tour. Now, I know not everyone who takes this all-access tour is a football fan. Many of our visitors are just curious about how a modern sports facility of this size operates. Well, you'll get to see that and much more. And fortunately for us, today's forecast shows a mix of sun and clouds, with no rain. That's just the right combination for spending some time outside on the field comfortably. Also, as a heads-up, a shuttle bus will meet us at the end of the tour to bring us all back to the parking lot.

Question
95. Where are the listeners?
96. Look at the graphic. When is the tour taking place?
97. What will happen at the end of the tour?

Select the best response to each question.

ETS TOEIC 2026 L&R Test 4 – Image for questions 98–100
Transcript

W-Br: As you all know, we're hosting a large event tonight. It's a dinner party to celebrate the retirement of a longtime employee of Jalton Incorporated. The chefs are already prepping dinner, and I need you all to set up the ballroom. Here's the assignment list. There's just one change. Amanda couldn't make it, so Kota's covering for her and will take Amanda's assignment. Now, I have a meeting with a potential client at noon, but otherwise, I'll be available all day if anything comes up.

Question
98. What type of event is being held tonight?
99. Look at the graphic. Which assignment will Kota be responsible for?
100. What does the speaker say she has to do at noon?

Select the best answer to complete the sentence.

Question
101. Ms. Chiu recently announced that _____ is planning to retire in September.

Select the best answer to complete the sentence.

Question
102. Mr. Kashnitz will interview the applicants _____ the holiday.

Select the best answer to complete the sentence.

Question
103. The real estate agent may _____ a buyer with a neighborhood analysis upon request.

Select the best answer to complete the sentence.

Question
104. The city's development committee is looking for a _____ to plant a community garden.

Select the best answer to complete the sentence.

Question
105. We hope our customer service team has answered your questions in a _____ manner.

Select the best answer to complete the sentence.

Question
106. Mr. Hanley expressed interest in the position _____ held by Ms. Akello.

Select the best answer to complete the sentence.

Question
107. Once Ms. Jeong _____ the contract, she will sign and return it to Allory Pharmaceuticals.

Select the best answer to complete the sentence.

Question
108. Ten board members plan to attend, which is just _____ to approve the proposal.

Select the best answer to complete the sentence.

Question
109. Mr. Aziz is often alone in the shop while his partner is out making a _____.

Select the best answer to complete the sentence.

Question
110. The Pacific Coast Sunset Run has been _____ to August 31 because of bad weather.

Select the best answer to complete the sentence.

Question
111. Graber hair and nail growth supplements come in _____ pill and liquid form.

Select the best answer to complete the sentence.

Question
112. The posters must be completed soon _____ they can be put up in advance of the gala.

Select the best answer to complete the sentence.

Question
113. Mr. Olivero praised the film in his review, even though he _____ disliked its aesthetic style.

Select the best answer to complete the sentence.

Question
114. _____ weeks of record-setting rain, expect only blue skies this weekend.

Select the best answer to complete the sentence.

Question
115. The Serenica dining table comes with levelers _____ its stability on uneven surfaces.

Select the best answer to complete the sentence.

Question
116. Applicants to any open position at Allcrest Engineering can expect a _____ within three business days.

Select the best answer to complete the sentence.

Question
117. _____ prepares the patient's medical records is required to maintain confidentiality.

Select the best answer to complete the sentence.

Question
118. Because of the high demand for our services, our office was _____ expanded last year.

Select the best answer to complete the sentence.

Question
119. The Terry Hoig Prize for _____ architecture was awarded to Ms. Helbion on Tuesday.

Select the best answer to complete the sentence.

Question
120. We have been _____ problems with the thermostat in the western end of the warehouse.

Select the best answer to complete the sentence.

Question
121. Two students from Wrisley University worked _____ on the design of the new library in Lorth Park.

Select the best answer to complete the sentence.

Question
122. The images displayed on our gallery's Web site may not reflect the _____ colors of the artwork for sale.

Select the best answer to complete the sentence.

Question
123. At Beautyvale Cosmetics, our representatives answer customers' _____ within 24 hours of receipt.

Select the best answer to complete the sentence.

Question
124. We would like to attend the retreat, but _____ we are unavailable on that date.

Select the best answer to complete the sentence.

Question
125. In celebration of Ms. Tseng's promotion, tea and cookies will be served _____ the meeting.

Select the best answer to complete the sentence.

Question
126. Beginning next month, all employees at Sartson Analytics will have the _____ of working from home two days per week.

Select the best answer to complete the sentence.

Question
127. The accounting department's new policy outlines the _____ process for the procurement of office equipment.

Select the best answer to complete the sentence.

Question
128. All documents _____ to the company merger will become available to the public within one year.

Select the best answer to complete the sentence.

Question
129. Granta Hospital has added several pediatric nurses to its staff as part of its new _____ with the Friel School of Nursing.

Select the best answer to complete the sentence.

Question
130. During checkout, cashiers must be able to scan purchased items accurately _____ field questions from customers.

Select the best answer to complete the text.

New Vietnamese Restaurant Opens

SAN FRANCISCO (November 5)—Celebrity chef Eric Hoang ---[131]--- his first restaurant, Ngon Mieng. It opened last week in the North Beach neighborhood. Ngon Mieng serves authentic Vietnamese cuisine and some innovative dishes developed by Chef Hoang. The restaurant took over the space once occupied by the restaurant Plantains, ---[132]--- closed last year.

Chef Hoang won first place on the reality television show Best Chefs in the U.S. two years ago. ---[133]---. "After receiving the award, opening a restaurant became my dream," he said. "I am excited to bring my culinary creations to the North Beach area."

At the grand opening, diners echoed Chef Hoang's enthusiasm for the ---[134]---. "Without a doubt, it was some of the best I've ever eaten," said customer Judy Blackburn.

Question
131. Question 131
132. Question 132
133. Question 133
134. Question 134

Select the best answer to complete the text.

Connelly's Parking Garage

Parking is $10 per hour unless you get your parking validated at a ---[135]--- store. Stores that can validate your parking include Raymond's Department Store, Lola's Fine Dining, Monique's Boutique, and Gretsch Chocolatiers. Just bring your entrance ticket to ---[136]--- of these establishments. ---[137]---. You will get your first hour of parking at no charge. ---[138]---, the fee will be $5 per hour.

Question
135. Question 135
136. Question 136
137. Question 137
138. Question 138

Select the best answer to complete the text.

Lost Ocean Theater is thrilled to announce a unique offering coming to its downtown location next week. The talented comedian Maddy Chang ---[139]--- a one-person show based on her memoir, That's All I Wanted. Chang's book, filled with funny and engaging ---[140]---, is brought to life through this performance. Fans will enjoy experiencing Chang's brilliance in person, while newcomers to her work will receive a ---[141]--- introduction to her entertaining world.

Show times are Thursday through Sunday at 7:00 P.M., with an additional matinee on Saturday at 1:00 P.M. ---[142]---. Additional information can be found at www.lostoceantheater.com.

Question
139. Question 139
140. Question 140
141. Question 141
142. Question 142

Select the best answer to complete the text.

To: tvargas@sandelleinn.com
From: moira@petalsaplenty.com
Date: November 2
Subject: Floral arrangement

Dear Ms. Vargas,

I left a complimentary floral arrangement with your receptionist today, and she suggested that I contact you directly. I specialize in floral design. I created this bouquet for you, using bold colors that match the inn's lobby, to give you an idea of how I ---[143]--- my work.

I was told that you do not currently have a budget for décor. ---[144]---, perhaps we could still partner in some way. I see that you host small events, and your Web site has links to local DJs, caterers, and other service providers that you recommend. Would you consider including my company, Petals Aplenty, on your list of ---[145]---? I would be happy to reciprocate by promoting your inn on my own Web site. ---[146]---.

I look forward to hearing from you.

Moira Voss, Owner, Petals Aplenty

Question
143. Question 143
144. Question 144
145. Question 145
146. Question 146

Select the best answer for each question.

Help Wanted

Zestful Cuisine is looking for a server to join our restaurant's team! We specialize in French and Spanish food.

This is a full-time or part-time position. Days and nights are available.

Candidate must have a positive attitude, excellent customer service skills, and the ability to multitask in a fast-paced environment.

Zestful Cuisine offers competitive pay rates based on job experience. All servers receive one meal during each shift. We provide a career path with promotion and increased pay.

Applications are available on our Web site, www.zestfulcuisine.com.

Question
147. What is suggested about Zestful Cuisine?
148. According to the job posting, what is an essential quality for a candidate?

Select the best answer for each question.

WINNIPEG (10 May)—Manitoba-based satellite manufacturer Alita Technology has been awarded a $9 million grant to develop an airborne sensing instrument to be used in the collection of climate data. The device will be engineered to calculate the density and depth of snowpack throughout Canada.

Alita Technology is collaborating with the Microwave Engineering Lab at the University of Southam on the initiative. Dr. Hugh Jaris, director of the lab's Remote Sensing Unit, will lead the effort to test one or more prototypes by collecting and analysing data next winter.

Snowpack data is used to measure year-to-year snow trends and fluctuations as well as to help determine how much water from snowmelt will be available in key areas of the country.

Question
149. According to the article, who is responsible for engineering the device?
150. The word "initiative" in paragraph 2, line 3, is closest in meaning to
151. What is indicated about Dr. Jaris?

Select the best answer for each question.

Stub Master—Your Ticket Source for Concerts, Sports, and Theater

Hello, Mr. Sato,

Thanks for your purchase! Your mobile ticket is ready and available in the Stub Master account you created online. All Stub Master tickets contain a unique barcode and may not be printed, copied, or shared. Please use the Stub Master app on your phone to access your ticket so that it can be scanned electronically for entry to the event.

Confirmation #: 9035768
Date: Saturday, June 25
Time: 7 P.M.
Event: Monterrey Medallions at Mayville Dodgers
Venue: Alonso Reyes Stadium
Order: 1 ticket; bleachers – uncovered; regular season baseball
Total: $25 (price includes a $3 building fee)
Notes: Participate in the burger and hot dog buffet for $15 on-site. For corporate ticket purchases, contact service@stubmaster.com.

Question
152. What is mentioned about Stub Master tickets?
153. What is true about the event Mr. Sato will attend?

Select the best answer for each question.

FOR IMMEDIATE RELEASE

Contact: Nadia Khumalo, nadia_khumalo@gulfbrookcreations.co.za

CAPE TOWN (20 August)—Gulfbrook Creations today announced the appointment of Ms. Candace Masondo as the company's chief design officer (CDO), effective 1 September. — [1] —. Most recently, Ms. Masondo headed the materials development division at Deavora Dynamix, based in Durban. — [2] —. She was the driving force behind that company's mission to develop accessibility products to enhance independent living in South Africa's domestic market.

Mr. Jonathan Ngobeni, Gulfbrook's president, acknowledges Ms. Masondo's skills and resourcefulness. "In her three-decades-long design career, Ms. Masondo has designed numerous products that reflect inclusiveness and self-sufficiency. Throughout those years, she has emphasized and demonstrated the importance of collaboration between engineers, designers, and consumers. She has won several prestigious awards for her work. Her achievements demonstrate her commitment to colleagues and product users. We are excited that she will be joining our team." — [3] —.

"It is a tremendous honour and privilege to be appointed Gulfbrook's CDO," Ms. Masondo said. "I will do my best to advance the company's mission and strengthen its industry presence." — [4] —.

Gulfbrook Creations is headquartered in Johannesburg. For 45 years, the company has been manufacturing equipment that facilitates independent living, including ergonomic furniture, audio- and visual-enhancement devices, and motorized mobility aids. Its products are marketed mainly in Africa.

Question
154. What is mentioned about Ms. Masondo?
155. What do Gulfbrook Creations and Deavora Dynamix have in common?
156. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "She served in that capacity for ten years, having joined Deavora Dynamix two years after it began operations."

Select the best answer for each question.

Priya Gao (7:52 A.M.)
Hi, Luis. Are you working in the office today?

Luis Fuentes (7:53 A.M.)
I'm leaving the house now.

Priya Gao (7:54 A.M.)
Perfect! I'm wondering if you can do me a big favor.

Luis Fuentes (7:55 A.M.)
Absolutely! What do you need?

Priya Gao (7:56 A.M.)
I'm working from home today and have a call with the regional managers at 9 A.M. But the notes I need for the call are on my desk. They're in a red folder next to my computer. I was hoping you could scan them and e-mail them to me since you usually get to the office early.

Luis Fuentes (7:58 A.M.)
I should be there by 8:30. I'll do it first thing.

Priya Gao (7:59 A.M.)
Thank you so much! I'll buy you lunch next time we're in the office together.

Question
157. At 7:53 A.M., what does Mr. Fuentes imply when he writes, "I'm leaving the house now"?
158. What problem does Ms. Gao have?

Select the best answer for each question.

https://www.morrisville.gov.za/cityplanning/buildingpermits

Requesting a Building Permit

A city-issued building permit may be required before initiating construction work within Morrisville city limits. No city permit is required for work on a building's interior systems, such as plumbing, electrical, or heating and cooling. A permit will be needed for adding to or expanding the size of a building, for changing the exterior appearance of a building, or for any brand-new construction project. Below are the steps for obtaining a permit and for ensuring full compliance with city policies.

1. Check that the building is appropriately registered. See the Registration and Land Use page for more information.

2. Submit an application for a building permit. Please contact Ronald Abioye at the City Planning Office if you need assistance completing this application.

3. You will receive a letter, and if your application is approved, your official building permit will be enclosed. Work may commence once the permit is received and then posted in an easily visible location at the main entrance of the construction site.

Question
159. What type of project would require a permit?
160. According to the Web page, why should someone contact Mr. Abioye?
161. What is indicated on the Web page as a step in the preconstruction process?

Select the best answer for each question.

Millsberg Summer Festival
Millsberg's annual Summer Festival returns this June for its sixtieth year!

Opening Parade

June 20, 10:00 A.M.

This is the Summer Festival's oldest and best-known event. The parade marks the official start of the festival and features elaborate floats and marching bands.

Children's Fun Fair

June 20–26, noon–8:00 P.M.

Carnival rides and entertainment at Millsberg Park

Outdoor Concert Series

June 20–26, 7:00 P.M.

Live music, including folk, jazz, and classical, at Greenrow Park

Wood-fired pizza and other snacks will be available for purchase.

Open-Air Art Studio

June 26, 3:00 P.M.–9:00 P.M.

On the final day of the festival, local painters, photographers, and potters welcome the public to view their works at the park in front of the Riverside Art Complex.

Question
162. What is indicated about the festival?
163. At what event can visitors purchase food?

Select the best answer for each question.

Watch the game you love for the price that's right!

Stream exciting, insightful content from the Total Basketball Channel (TBC) on your smartphone, tablet, or smart TV by subscribing to a TBC Plan! Download the TBC app or visit www.totalbasketballchannel.com to sign up for one of the following subscription options.

TBC Platinum Plan
All live games, commercial-free

• Stream all games and commentary
• Watch on up to three devices
• Includes nationally televised games
• $29/month or $149/year

TBC Gold Plan
Most live games, commercial-free

• Stream games for any team
• Watch on up to three devices
• Excludes nationally televised games
• $19/month or $99/year

TBC Silver Plan
Most live games played by a team of your choice

• Stream games played by your favorite TBC team
• Watch on up to two devices
• Includes commercials
• Excludes nationally televised games
• $9/month or $49/year

TBC Copper Plan
TBC game highlights

• Weekly replays of game highlights
• Watch or download commentary shows
• Includes commercials
• Watch on one device
• $5/month or $29/year

Question
164. Where would the information most likely be found?
165. What is unique about the TBC Platinum Plan?
166. What plan is designed for a subscriber who is only interested in a single team?
167. How much is the TBC Gold Plan?

Select the best answer for each question.

Regina's Art World Blog

As regular readers of my blog know, over the past few weeks, I have concentrated on the revitalization of the Brentler Heights waterfront district by developer and former architect David Greeley. — [1] —. By far, the most impressive result of this program is the renovation of a former industrial building on Paxton Street. The building's first floor now houses a popular coffee shop and bookstore, and its beautifully landscaped gardens include creative metal sculptures. — [2] —. I am pleased to report that the second floor will be occupied by the Brentler Heights Gallery.

The gallery will be run by Francine Skandar, a Brentler Heights artist I met years ago at a jewelry-making workshop. I always admired her work, and I obtained many of her creations to sell at my shop. I was delighted to learn that she will be managing this high-profile gallery. On a media tour, Ms. Skandar highlighted how Mr. Greeley retained nearly all of the Paxton Street building's original features to give it a vintage character. — [3] —. This makes it an ideal backdrop for all types of art.

The gallery's inaugural exhibit will showcase Ms. Skandar's work. — [4] —. The grand opening will occur on June 8 and 9 from 2:00 P.M. to 7:00 P.M. For more information, visit www.brentlerheightsgallery.org.

—Regina Nguyen, May 2

Question
168. What topic is reported on in the blog post?
169. What is indicated about Ms. Skandar?
170. What is true about the Brentler Heights Gallery?
171. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "In the future, Ms. Skandar plans to feature collections from other local artists."

Select the best answer for each question.

Liz Yuen (8:58 A.M.)
Hi, all. Thank you for your prompt feedback on the Web site content I sent out in the group e-mail. Everyone agrees that the photos and the accompanying content do not seem to market the calendars strongly enough.

Helen Black (8:59 A.M.)
Right. But, to confirm that we're looking at the same material—there are several photos showing our desktop calendar each with the caption "The promise of a new year with a calendar from Stenmex Stationery."

Liz Yuen (9:01 A.M.)
That's correct. But the main problem is that the photos and the content that accompanies them need to be more engaging and interactive.

Jeff Spina (9:02 A.M.)
I agree. What if we ask customers to send us their written comments on how they use our calendars to help them organize their home offices? They could also send us a picture of their home office with our calendar in the image.

Helen Black (9:04 A.M.)
I'd be happy to share a photo of my own setup—from one of the days that I'm working from home. And I could write an explanation of how using the calendar helps me keep track of things. We could use that as an example for customers to follow.

Liz Yuen (9:05 A.M.)
Great idea. And what about the problems with the functionality of the Web site?

Jeff Spina (9:06 A.M.)
That would be great, Helen.

Helen Black (9:07 A.M.)
I saw those.

Jeff Spina (9:08 A.M.)
I'll speak with Ryeo Jee about that. Her team should be able to get the pop-up window and social media links working again soon.

Liz Yuen (9:09 A.M.)
Thanks, Jeff. Once the site is functional and we have our content finalized, her team can update the home page with what we have decided.

Question
172. What are the chat participants discussing?
173. What is indicated about Ms. Black?
174. At 9:07 A.M., what does Ms. Black imply when she writes, "I saw those"?
175. What does Ms. Yuen thank Mr. Spina for?

Select the best answer for each question.

Passage 1

Hillside House Is Ready for Business

AUCKLAND (2 April)—Hillside House, Auckland's newest and most spectacular event space, is now open. This unique venue is a secluded haven only minutes away from the city centre. Its glass walls give guests an enchanted view of green gardens and bright flowers, while multiple windows in the ceiling make the sky part of the interior decoration.

Hillside House is the perfect setting for weddings and other social gatherings, as well as corporate events. The kitchen is under the direction of Chef Bashu Malik, a two-time Franklin Heard Foundation winner. Chef Malik oversees Hillside House's menus, whether the event hosts choose eclectic small plates, a family-style dinner, or a buffet brunch.

"Choosing the right venue is the key to success," says Hillside House Managing Director Russell Isley. "We offer everything—a beautiful setting, an experienced staff, and great food. Our events coordinator will work with you to make your wedding or corporate function an occasion to remember."

Passage 2

To: Hayley Colling <hcolling@kitchendesigns.co.nz>
From: Reka Taimona <rtaimona@hillsidehouse.co.nz>
Date: 10 May
Subject: Information
Attachment: Hillside House options

Dear Ms. Colling:

Thank you for reaching out to Hillside House about your upcoming product launch! Yes, 16 June is available; your Kitchen Designs corporate celebration is now on our schedule.

In preparation for the event, please note that we offer several unique branding opportunities. For example, we can display your company's logo in neon lights and hang up banners. Chef Malik and his staff can also work with you to include logos on food items or a cake. I am attaching information about the menu options and pricing. We have a state-of-the-art sound system and audiovisual equipment for speeches and presentations. If you would like entertainment for your event, I can also supply you with a list of bands and musicians.

Please let me know if you have any other questions. We at Hillside House look forward to hosting your event.

Sincerely,

Reka Taimona, Events Coordinator
Hillside House

Question
176. What is indicated in the article about Hillside House?
177. In the article, the word "function" in paragraph 3, line 7, is closest in meaning to
178. What is one purpose of the e-mail?
179. What did Ms. Taimona send with the e-mail?
180. What can be concluded about Ms. Colling's corporate event?

Select the best answer for each question.

Passage 1

To: Customer Service <customerservice@takembootcompany.com>
From: Bella Meyers <b.meyers@leadmail.com>
Date: 15 August
Subject: Order 13783

Hello,

I recently ordered a pair of your Western boots in style Erin, size 40, in the chocolate colour. The boots arrived yesterday, but unfortunately, their actual colour is different from the colour pictured on your Web site. I had been hoping to wear the boots to a special event next month, but they are much darker than expected and do not match my planned outfit.

I would like to exchange the boots for another pair of the same style and size but in the terracotta colour. Please let me know how to proceed. I have purchased several pairs of boots from your company in the past and have always been pleased with their durability and comfort.

Bella Meyers

Passage 2

To: Bella Meyers <b.meyers@leadmail.com>
From: Customer Service <customerservice@takembootcompany.com>
Date: 16 August
Subject: RE: Order 13783

Dear Ms. Meyers,

Thank you for your e-mail. I am sorry you were disappointed with your order. We are happy to arrange an exchange as long as the boots you wish to return have not been worn.

At the moment, boots in the size, style, and colour you are requesting are out of stock. Because we are a small company, our inventory is not always fully available. Other than what you have purchased, we currently have the Erin boots of your size in the following colours: sand and forest. Since you are interested in a paler colour, I recommend sand. It is a warm shade and very versatile. Additionally, we have other styles available in your preferred colour, including Viola boots, our most popular style.

Please let me know if you would like to exchange your boots for any of the above options. If so, I can send you a postage-paid return label via e-mail for you to print at home.

Thank you for your business. If you have not signed up for our newsletter yet, I suggest you do. We offer discounts on discontinued styles.

Sincerely,

Brendan Stephens, Customer Service Representative
Takem Boot Company

Question
181. What problem is explained in the first e-mail?
182. What does Ms. Meyers indicate?
183. What color is currently NOT available for boots in the Erin style?
184. What does the second e-mail suggest about Takem Boot Company?
185. What does Mr. Stephens offer to do?

Select the best answer for each question.

Passage 1

To: Jessica Marpone <jmarpone@halecityca.gov>
From: Greg Tanner <gtanner@halecitynews.com>
Date: July 1
Subject: Community comments

Dear Ms. Marpone,

My last article about East Core Park attracted quite a few online comments. The comments were from residents complaining about overgrown weeds and fallen branches on the Blue Trail. They say the Red Trail is in good condition, but maintenance issues have persisted on the Blue Trail for quite some time.

As the newest member of the city council, you might not have heard many complaints yet. However, if you do get briefings regarding the situation, I would be grateful for any updates you can pass along. I reached out to parks commissioner Oscar Lunes for comments about this, but he hasn't responded. Someone mentioned he might be busy preparing for retirement.

Sincerely,

Greg Tanner
Hale City News

Passage 2

City Parks Department Launches Volunteer Initiative
By Greg Tanner

Hale City (July 12)—In response to residents' concerns about conditions on the hiking paths at East Core Park, the Hale City Parks Department offers an explanation and an outline of its plans for trail upkeep.

"Trail maintenance is transitioning from being performed by city employees to an all-volunteer model," said newly appointed parks commissioner Helen Yancey. "Before my predecessor stepped down after twenty years of service to the city, he began this shift. The result was a temporary suspension of maintenance on the Blue Trail."

Ms. Yancey added that the volunteer model will save money and allow residents greater involvement with the park system. Accordingly, the Hale City Parks Department has scheduled its first volunteer cleanup event, Trail Cleanup Day, on August 12, from 9:00 A.M. to 2:00 P.M. Those interested in volunteering may register online at www.halecityparks.org/events.

Passage 3

Hale City Parks Department

August Announcements

The Hale City Parks Department's inaugural Trail Cleanup Day, held on August 8, was a great success. An enthusiastic group of volunteers cleared debris and weeds from the Blue Trail at East Core Park and had the path clean and usable just before noon on the bright, warm day.

Special thanks go to the following participants.

• Amy Harris, for coordinating volunteer efforts and bringing beverages
• Jason Skoda, resident of the adjacent East Heights neighborhood, for lending his power trimmer, pruning shears, and rakes to our crew of volunteers

We encourage residents to visit this page often to learn about upcoming volunteer events.

Question
186. Why did Mr. Tanner write the e-mail?
187. What is suggested about Ms. Yancey?
188. What interrupted the maintenance of the Blue Trail?
189. What most likely is true about Trail Cleanup Day?
190. According to the Web page, what did one nearby resident provide volunteers with?

Select the best answer for each question.

Passage 1

E-Mail Message

To: All Staff
From: Miranda Noonan
Date: June 26
Subject: Art auction
Attachment: Donations

Dear Employees,

Ogunsanya and Bolden Law Firm is hosting our annual art auction, with all proceeds going to building a community garden. Many local artists plan to donate pieces for our auction, and as always, we encourage all amateur artists in our firm to donate work as well. Get out those paintbrushes and pencils and unleash your creativity. It is always a treat to see our colleagues' art hanging alongside pieces by professional artists!

This year's auction will be at Seven Gates Hotel and Restaurant on Friday, July 27, at 7:00 P.M. Our event will be held in the hotel restaurant, which has excellent lighting for our purposes.

I have attached a chart listing the professional art that has been donated so far. If you are interested in contributing this year, please e-mail me the details about your submission. Keep in mind that photographs, paintings, and drawings are the most popular mediums. However, one local artist donated a large sculpture, which will be the auction's centerpiece. Apart from that piece, we will only accept sculptures under 50 centimeters tall.

Best regards,

Miranda Noonan, Auction Chairperson

Passage 2

Ogunsanya and Bolden Art Auction: Local Artist Donations

Name: Brian Healey
Name of piece and medium: Surface of the Moon (photograph)
Dimensions: 45 cm x 76 cm

Name: Michaela Green
Name of piece and medium: Streetlight (sculpture)
Dimensions: 90 cm

Name: Shinji Hasegawa
Name of piece and medium: Shuki—Artist's Dog (drawing)
Dimensions: 30 cm x 45 cm

Name: Kim Cheung
Name of piece and medium: Cornfield Sunrise (painting)
Dimensions: 40 cm x 70 cm

Passage 3

E-Mail Message

To: Miranda Noonan
From: Omonuwa Orou
Date: June 29
Subject: Re: Art auction

Hello, Ms. Noonan,

I am planning to contribute a piece of art again this year, but I've noticed its subject is very similar to that of another piece listed in your e-mail attachment. I've painted an orchard near my parents' house as it looks just when the sun is rising above it. Could I ask that my painting be placed away from the similar artwork?

Thanks,

Omonuwa Orou

Question
191. What is the purpose of the first e-mail?
192. Why does Ms. Noonan comment on the event venue?
193. What artist donated the centerpiece of the auction?
194. What is indicated about Mr. Orou?
195. What piece of art is similar in subject to Mr. Orou's painting?

Select the best answer for each question.

Passage 1

*E-mail*

To: Haruka Maeda <hmaeda@frantaexports.co.uk>
From: Jerome Lennox <j.lennox@silkmail.co.uk>
Date: 7 May
Subject: Job 3723
Attachment: lennox_résumé

Dear Ms. Maeda,

I am writing regarding the open office manager position (job 3723) at Franta Exports here in my hometown of Liverpool. With eight years of experience in office management and administration, I am confident that I have the skills and expertise required to excel in this role. In my current position as office manager at Wyler International, I am responsible for managing all aspects of office operations, including budgeting, scheduling, and staff management. My résumé is attached.

I am excited about the possibility of bringing my skills and experience to Franta Exports. I look forward to hearing from you soon.

Sincerely,

Jerome Lennox

Passage 2

To: Jerome Lennox <j.lennox@silkmail.co.uk>
From: Haruka Maeda <hmaeda@frantaexports.co.uk>
Date: 23 May
Subject: Upcoming interview

Dear Mr. Lennox,

Please respond to this e-mail to verify your intention to participate in a telephone interview with Franta Exports. You are scheduled for an interview with Alisha Scott at 11 A.M. on 28 May for the office manager position.

Your initial interview is scheduled as an online telephone appointment. You may call from a smartphone or a computer. However, please ensure that you have a stable Internet connection. We will send you a text message 30 minutes before your scheduled interview with further instructions.

Within two days following your online interview, we will inform you whether we would like to schedule a follow-up in-person appointment at our headquarters in Portsmouth.

Sincerely,

Haruka Maeda, Human Resources Associate

Passage 3

Welcome to the Franta Exports Liverpool Office!

Office hours: Monday to Saturday from 8 A.M. to 4 P.M.

Office manager: Jerome Lennox

Franta Exports has eighteen offices worldwide, including five in the United Kingdom at the following convenient locations.

• 732 Park Avenue, Portsmouth PO5 3QQ (U.K. Headquarters)
• 10 Donegal Lane, Belfast BT1 3JF
• 660 Richmond Avenue, Cardiff CF24 2PX
• 42 Church Road, Edinburgh EH4 6DU
• 9233 Victoria Street, Liverpool CH44 6PX

Question
196. What is the purpose of the first e-mail?
197. In the second e-mail, what does Ms. Maeda request of Mr. Lennox?
198. What is indicated on the sign?
199. What can be concluded about Mr. Lennox?
200. Where was Mr. Lennox's follow-up meeting held?

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