ETS TOEIC 2022 L&R Test 2 (Online Test)

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Select the one statement that best describes what you see in the picture.

ETS TOEIC 2022 L&R Test 2 – Image for question 1
Transcript

(A) He's folding some clothes.

(B) He's looking into a laundry cart.

(C) He's removing some clothes from hangers.

(D) He's standing in front of a washing machine.

Question
1. Question 1

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2022 L&R Test 2 – Image for question 2
Transcript

(A) The man is leaning against a doorway.

(B) The man is opening up a package.

(C) One of the women is plugging in a printer.

(D) One of the women is wearing glasses.

Question
2. Question 2

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2022 L&R Test 2 – Image for question 3
Transcript

(A) She is attaching price tags to some merchandise.

(B) She is piling up some boxes.

(C) She is holding up some fruit.

(D) She is throwing away a plastic bag.

Question
3. Question 3

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2022 L&R Test 2 – Image for question 4
Transcript

(A) A jacket has been placed on the ground.

(B) A man is watering some flowers.

(C) A garden has been planted outside of a building.

(D) A man is putting some tools in a toolbox.

Question
4. Question 4

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2022 L&R Test 2 – Image for question 5
Transcript

(A) Some chairs are stacked in the corner.

(B) Some light fixtures are mounted on the walls.

(C) Some tables are covered with tablecloths.

(D) Some furniture is on display in a window.

Question
5. Question 5

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2022 L&R Test 2 – Image for question 6
Transcript

(A) One of the employees is walking with an empty tray.

(B) One of the employees is taping signs to a board.

(C) One of the employees is carrying a pair of scissors.

(D) One of the employees is hanging an apron on a hook.

Question
6. Question 6

Select the best response to the question.

Transcript

Who should write the press release?

(A) George can take care of that.

(B) Press the red button.

(C) At the corner newsstand.

Question
7. Question 7

Select the best response to the question.

Transcript

Where is the company's headquarters?

(A) Before we went to work.

(B) His name is Mr. Lee.

(C) In Berlin, Germany.

Question
8. Question 8

Select the best response to the question.

Transcript

Why are you visiting the clients tomorrow?

(A) After two o'clock.

(B) I need to renew their contract.

(C) The Dubai airport.

Question
9. Question 9

Select the best response to the question.

Transcript

Does Dr. Allen work at the hospital or at a private practice?

(A) At the hospital, I think.

(B) We'll need to practice that.

(C) An annual exam.

Question
10. Question 10

Select the best response to the question.

Transcript

What's the best way for us to get to the conference center?

(A) I haven't heard from her, either.

(B) It was a great presentation.

(C) Let's take a look at the train schedule.

Question
11. Question 11

Select the best response to the question.

Transcript

When will the forklift be repaired?

(A) A fork and a knife, please.

(B) Probably next week.

(C) Several pairs.

Question
12. Question 12

Select the best response to the question.

Transcript

Would you like me to send you an appointment reminder?

(A) Yes, I'd appreciate that.

(B) The apartment downstairs.

(C) Do you accept credit cards?

Question
13. Question 13

Select the best response to the question.

Transcript

Did you remember to book a photographer for today's museum opening?

(A) Oh, have you read it too?

(B) I'd like to have it framed.

(C) She should have been here by now.

Question
14. Question 14

Select the best response to the question.

Transcript

Why is my computer so slow today?

(A) The printer is down that hall.

(B) Because some updates are being installed.

(C) Next year's computer seminar.

Question
15. Question 15

Select the best response to the question.

Transcript

Who's going to stock these shelves?

(A) The overnight workers will do it.

(B) No, I haven't gone yet.

(C) To make room for more items.

Question
16. Question 16

Select the best response to the question.

Transcript

How many bottles can these machines produce each hour?

(A) Mainly soft drinks and juices.

(B) I just started working here.

(C) It stays fresh for a long time.

Question
17. Question 17

Select the best response to the question.

Transcript

Aren't these hiking boots supposed to be discounted?

(A) Oh yes, sorry about that.

(B) Let's pose for a picture.

(C) No, we haven't met yet.

Question
18. Question 18

Select the best response to the question.

Transcript

Do we have enough time to finish this report?

(A) She borrowed your newspaper.

(B) I'll reschedule my next appointment.

(C) It's a beautiful trail.

Question
19. Question 19

Select the best response to the question.

Transcript

When do you usually start packing for a trip?

(A) A round-trip ticket.

(B) About two days in advance.

(C) They delivered the package.

Question
20. Question 20

Select the best response to the question.

Transcript

I'm going to take a walk at lunchtime.

(A) Oh, I'll be visiting clients then.

(B) He took the survey.

(C) A copy of the lunch menu.

Question
21. Question 21

Select the best response to the question.

Transcript

Can you make sure we have a sign-up sheet available?

(A) I just turned up the heat.

(B) Sign here, please.

(C) Sure, no problem.

Question
22. Question 22

Select the best response to the question.

Transcript

They're going to give each of us copies of the press release, aren't they?

(A) No, I don't drink coffee.

(B) I can unlock that for you later.

(C) I'd better remind them about that.

Question
23. Question 23

Select the best response to the question.

Transcript

What do most people do for a living around here?

(A) About 40 kilometers away.

(B) They work at the car manufacturing plant.

(C) Yes, the living room furniture's new.

Question
24. Question 24

Select the best response to the question.

Transcript

How do you add toner to the printer?

(A) No, it's not made of stone.

(B) Because we ran out.

(C) The instructions are on the box.

Question
25. Question 25

Select the best response to the question.

Transcript

Can you send me a link to that company's Web site?

(A) Our e-mail's not working right now.

(B) Express delivery, please.

(C) Sure, I'll drive you to the job site.

Question
26. Question 26

Select the best response to the question.

Transcript

Isn't the air conditioner set to turn off at night?

(A) No, we always keep it on.

(B) He's going to be late today.

(C) Hair products are in aisle four.

Question
27. Question 27

Select the best response to the question.

Transcript

Oh, there's no clock in this room.

(A) A six-week training program.

(B) It's about two-thirty.

(C) They took an early flight.

Question
28. Question 28

Select the best response to the question.

Transcript

Where can I go to have my car engine checked?

(A) No, I don't need one—thanks, though.

(B) The mechanic around the corner.

(C) In April of every year.

Question
29. Question 29

Select the best response to the question.

Transcript

To get into the building, do I use an ID badge or a passcode?

(A) A building next door.

(B) Enter three-four-three on the keypad.

(C) The exit is down the hall.

Question
30. Question 30

Select the best response to the question.

Transcript

The order can still be changed, right?

(A) That process is very complicated.

(B) I still remember that day, too.

(C) Yes, he does.

Question
31. Question 31

Select the best response to each question.

Transcript

M-Au Hi, Anusha. This afternoon I'll be meeting with our financial consultant, Ms. Jefferson, for the last time. Since she's retiring next week, I wanted to get her some flowers. Do you know a good florist?

W-Br The place I like best is called Greenwood Flower Shop. It's located just inside the train station, on the right-hand side.

M-Au Thanks. I just need to finalize this budget proposal, and then I'll head over to the station.

Question
32. Why does the man want to buy Ms. Jefferson some flowers?
33. According to the woman, where is Greenwood Flower Shop?
34. What does the man say he will do before he leaves the office?

Select the best response to each question.

Transcript

M-Au Ms. Weber, I've just booked the accommodations for your trip to Melbourne next week. I found you a hotel within a mile of the conference center.

W-Am That's great! Thank you for arranging that.

M-Au No problem. And remember to keep your receipts—you'll need them to get reimbursed.

W-Am OK, I'll do that. Oh, and does the hotel have a restaurant on-site? I'll be working in the hotel a lot, so it'd be convenient if I could eat there.

Question
35. What did the man just do?
36. What does the man remind the woman to do?
37. What does the woman ask the man about?

Select the best response to each question.

Transcript

W-Br Antonio, I'd like your input about how we can make our spring athletic clothing line more original.

M-Cn How about designing some geometric patterns that we can have printed onto our fabric? That would set our clothing apart from other brands that use muted, solid colors.

W-Br I like that idea, but I'm worried it would add a step or two to our production schedule. We have several hard deadlines coming up soon. Let's try designing one patterned fabric for this season's line. If everything goes smoothly, we can do more next season.

Question
38. What industry do the speakers most likely work in?
39. What does the man suggest doing?
40. What is the woman concerned about?

Select the best response to each question.

Transcript

W-Br Hi Yoon-Ho. Do you have a minute? Anita and I need your assistance with our e-mails.

M-Au Sure. How can I help?

W-Br The system seems to be running very slow. We've been experiencing long delays in receiving e-mails, right Anita?

W-Am Yes. Since we have deadlines that are very time sensitive, can you look into this right away?

M-Au You know, several people have already called us at the IT Department about it this morning—it's our top priority now.

W-Am Thanks. We're on our way to catch a flight now, but could you please call us when it's all taken care of?

Question
41. What problem is being discussed?
42. Who most likely is the man?
43. What are the women most likely planning to do next?

Select the best response to each question.

Transcript

W-Br Paniz Outdoor Tours. Can I help you?

M-Cn I'm from Alderman Associates, and I'm calling to book a cycling tour of the city for my colleagues and me. There are eight of us, and we'd like to go next Thursday.

W-Br I'm sorry—we'll be closed next Thursday. We're replacing all of our bikes, and it'll take a few days to get them ready to ride.

M-Cn Oh, we work nearby, so we could go another time.

W-Br Great. So, what about the following Monday—June third?

M-Cn That works. We have a membership with you already, so you should have all of our information on file.

W-Br In that case, just tell me your membership number, and I'll make the reservation.

Question
44. Where does the woman work?
45. Why is the man unable to make a reservation for next Thursday?
46. What will the man most likely do next?

Select the best response to each question.

Transcript

M-Cn Ms. Khan, this is James Wilson, one of the freelance photographers for your magazine. I'm calling about the September issue.

W-Am Right. I know we're using some of your photos for the special spread about homes in San Francisco.

M-Cn Yes. But I have a few more shots I took this weekend when there was a beautiful sunset. Would you be interested in looking at those?

W-Am The issue is already being printed.

M-Cn Oh, I see. Sorry to bother you, then.

W-Am Actually, I'm glad you called. We're opening a position for assistant photo editor, and I wonder if you can come in for an interview. I think you'd be great for the job.

Question
47. Who is the man?
48. Why does the woman say, "The issue is already being printed"?
49. What does the woman ask the man to do?

Select the best response to each question.

Transcript

M-Au Emiko and Susan—could you give me an update on the negotiations with the city to purchase insurance through our company?

W-Am Well, the city officials expressed interest in buying insurance for all of their emergency vehicles, including ambulances, through us. I sent them a quote, but unfortunately I'm still waiting to hear back.

W-Br I've been working on the account with the city parks department, and I have the same problem. They haven't committed yet, either.

M-Au Hmm. We could offer them a reduced first-year rate. That might motivate them to make a final decision quickly.

Question
50. What kind of business do the speakers most likely work for?
51. What problem do the women mention?
52. What does the man recommend?

Select the best response to each question.

Transcript

M-Cn Ms. Moreau, thank you for volunteering to participate in this product testing session.

W-Am It sounds interesting. So I'll be testing out some new designs for drinking mugs?

M-Cn Exactly. We want to test if our mugs are easier to drink from than traditional mugs. Before we begin, could you please sign this agreement form? It states that we can use your comments in our marketing campaign.

W-Am Sure. But I have one question... Do you have different beverages available? I don't drink coffee.

M-Cn Oh, definitely—you'll have several to choose from. OK, now let's go join the other participants. Please follow me to Room B.

Question
53. What has the woman volunteered to do?
54. What does the man ask the woman to sign?
55. What will the woman most likely do next?

Select the best response to each question.

Transcript

M-Cn Hi Irina, are you all finished styling your client's hair?

W-Br Yes, I cut and blow dried it. She's all set. Now I'm going to sweep the floor and wash some towels.

M-Cn Thanks. I wanted to mention something... It seems we're all using too much electricity every month. I'd like us all to start thinking of ways to reduce that expense.

W-Br Oh? I didn't realize that was an issue.

M-Cn Well, the other salons I own spend about half of what this location does every month.

W-Br Hmm... they don't have as many clients, though.

M-Cn True, but I still think we all need to make changes nonetheless. We'll discuss it further at the employee meeting later today.

Question
56. Where most likely are the speakers?
57. Why does the woman say, "they don't have as many clients, though"?
58. What will happen later today?

Select the best response to each question.

Transcript

W-Am Thanks for meeting with me today, Diego. Our firm's been contracted by a ferry company to design a hydrogen-powered boat. They're hoping to cut down on their carbon emissions with a boat that runs on clean energy.

M-Cn Hmm. A hydrogen power source is going to need a lot of space. Since ferries usually transport cars, I'm concerned about where we'd place the hydrogen source.

W-Am Actually this ferry would give tours. So it won't be carrying vehicles, just passengers.

M-Cn Then maybe we could store the hydrogen on the deck?

W-Am Possibly. Could you research that before we meet with the ferry company?

M-Cn Absolutely.

Question
59. Which industry do the speakers most likely work in?
60. What does the man say he is concerned about?
61. What does the man agree to do?

Select the best response to each question.

ETS TOEIC 2022 L&R Test 2 – Image for questions 62–64
Transcript

M-Au Dolores, thanks again for offering to drive to the technology seminar. I'm not very familiar with the city of Hartsville.

W-Am It's no problem. I grew up in downtown Hartsville, remember? I know the area well.

M-Au Oh—that's right. Does it take long to get to the conference center from here? I know it's on Carter Lane.

W-Am Well, usually not—but the traffic report earlier said that the exit to Carter Lane is closed for repairs. We'll have to take exit eight. It'll take us about twenty minutes longer to get there.

M-Au Well, in that case, I'd better call our coworkers and ask them to save us some seats.

W-Am Good idea!

Question
62. What does the woman remind the man about?
63. Look at the graphic. Which exit will the speakers take?
64. What will the man ask his coworkers to do?

Select the best response to each question.

ETS TOEIC 2022 L&R Test 2 – Image for questions 65–67
Transcript

W-Br Good work helping the office go paperless, Kentaro. You've scanned and shredded everything that had any personal student data, correct?

M-Au Yes, so now we can get rid of the rest of these old documents—class schedules, information sheets to parents—all of it can be recycled. The bins are out back, right?

W-Br That's right, behind the gym. But don't try to carry all these boxes; they're too heavy. I brought a cart over from the maintenance closet for you to use.

Question
65. Where does the conversation most likely take place?
66. Look at the graphic. Which bin will the man use?
67. What does the woman suggest?

Select the best response to each question.

ETS TOEIC 2022 L&R Test 2 – Image for questions 68–70
Transcript

W-Am Riccardo, could you take a look at this invitation? It's a draft I put together for our upcoming fund-raiser. Your feedback would be helpful.

M-Au Sure. Hmm... It looks good, but we should have the live music start at the same time as dinner. Otherwise, there'll be very little time for the band to perform.

W-Am You're right. Anything else?

M-Au Let's add a line at the bottom with the name of our organization, since we're sponsoring the event.

W-Am OK, that's an easy addition.

Question
68. What type of event are the speakers organizing?
69. Look at the graphic. What time does the man think the music should begin?
70. What information does the man suggest adding to the invitation?

Select the best response to each question.

Transcript

M-Cn You're listening to radio station WKXL. Turning to local business updates, Monday marked the grand opening of Starbright Corporation's new factory. Starbright Corporation is a leading manufacturer of boots, athletic shoes, and sandals. So far, the new factory has created 800 jobs in our community, with positions ranging from assembly line workers to department managers. To hear more about the company, please visit our radio station's Web site, where my video interview with Starbright's president has been posted.

Question
71. What did Starbright Corporation recently do?
72. What type of product does Starbright Corporation make?
73. What is available online?

Select the best response to each question.

Transcript

W-Br Thank you all for coming to this celebration. I know I speak for everyone here at the newspaper when I say that I'm sad to see Mustafa Perez retire next week. For the past 30 years, he's been the photographer we've all relied on to capture photos that illustrate our news articles. To honor his career, I've made a slideshow of some of the most impressive photos that Mustafa has taken. Please look at the screen at the front of the room.

Question
74. What event is taking place?
75. What type of business does Mustafa Perez work for?
76. What has the speaker created for the event?

Select the best response to each question.

Transcript

M-Au The last point on our agenda is about maintaining a safe environment while making the medications we sell here at Tamarah Pharmaceuticals. If you're working in any of the laboratories, please make sure to turn on the room's exhaust fan. It's especially important to keep the area well ventilated when working with some of the chemicals we use in our medications. We'd like to maintain our excellent safety record, so thank you in advance. The safety procedure handbook is on our internal company Web site if you need more information.

Question
77. What does the speaker's company produce?
78. What are the listeners reminded to do?
79. What can be found online?

Select the best response to each question.

Transcript

W-Br Hi, Aisha. I'm here at the park for the farmers' market—I just set out the blueberries and strawberries that I'll be selling this morning. Everything's ready to go... Though I did accidentally forget to bring the tent that we use to shade the fruit. I know you're concerned about the fruit sitting out in the sun, but it's supposed to be cloudy all day. Anyways, the real reason I called was to remind you to register us for the annual farmers' association competition. I think we have a pretty good chance of winning the award for our strawberries.

Question
80. What will the speaker do at a park?
81. Why does the speaker say, "but it's supposed to be cloudy all day"?
82. What does the speaker remind the listener to do?

Select the best response to each question.

Transcript

M-Au Attention, Home Furniture factory employees. The software program we use for clocking in and out isn't working. This means you cannot enter your hours electronically. Instead, when your shift's over, please write your start and end time on the form that's on the receptionist's desk. The form already includes your name and the machine you operate. I know this is a hassle, but it's only temporary—the time-reporting software will be working when you get to the factory tomorrow morning.

Question
83. Where is the announcement being made?
84. Where should the listeners go at the end of their shifts?
85. What will happen tomorrow?

Select the best response to each question.

Transcript

W-Am The final item on our agenda is the annual community health fair. As in previous years, our clinic will have a booth at the fair, where one of our nurses will be available to answer questions and give presentations about maintaining a healthy lifestyle. In the past, Mary Jenkins has always managed our booth, but, as you may know, Ms. Jenkins has retired. I want to tell you that working at the fair is a great way to give back to the community, so feel free to get in touch with me. OK, let's end there. As promised, I brought in soup and sandwiches for everyone—the food's in the break room.

Question
86. Where do the listeners work?
87. What does the speaker imply when she says, "Ms. Jenkins has retired"?
88. What will the listeners most likely do next?

Select the best response to each question.

Transcript

M-Au Good morning, Martina. I'm calling about our biggest client, NVC Industries. A couple things... First, thank you for sending me your slides for the advertising pitch you'll be delivering to them at the meeting on Friday. I know you expressed some hesitation about your particular approach... you have concerns that it might be a bit too bold. Well, always remember that the advertising business is very competitive. Second, Isabel can make some recommendations about what to do while you're in Barcelona for the meeting with NVC Industries. Make sure you see her before you travel there.

Question
89. What is scheduled for Friday?
90. Why does the speaker say, "the advertising business is very competitive"?
91. What does the speaker say about Isabel?

Select the best response to each question.

Transcript

M-Cn Hi, everyone. Now, our goal has been to encourage our customers to try out the line of health drinks and energy bars we've recently started stocking at our store locations. And to do this, we've been sending out weekly newsletters by e-mail to our customers. Unfortunately, our analytics show that only ten percent of those e-mails are even opened. So, I'd like to try another strategy. I'd like to put together a team to create some videos about our groceries, and we can pick a few to post to our Web site. Maybe some with testimonials from satisfied customers? Anyway, please send me an e-mail if you're interested in helping with this project.

Question
92. What type of business does the speaker most likely work for?
93. What is the speaker concerned about?
94. What does the speaker plan to do?

Select the best response to each question.

ETS TOEIC 2022 L&R Test 2 – Image for questions 95–97
Transcript

W-Am Hello, Mr. Harris. This is Nadia calling. I've been getting the paperwork ready for the vehicle you're purchasing from us. When you come over to the dealership to pick up your car, you'll need to pay several fees. Please remember that the one hundred dollar fee must be paid in cash. The other fees can be paid with your credit card. The car title will take a few days to process, and then will be mailed to your home address. And don't forget to take advantage of our free monthly car wash—just use the service code provided on your contract.

Question
95. Who most likely is the speaker?
96. Look at the graphic. Which fee must be paid in cash?
97. What service does the speaker remind the listener about?

Select the best response to each question.

ETS TOEIC 2022 L&R Test 2 – Image for questions 98–100
Transcript

M-Cn At this staff meeting, I'd like to talk about some changes we'll be implementing here at Helgen's Music Shop. First, to attract more customers, we're going to host a small talent contest in September. I've recruited several local musicians to be the judges. Second, take a look at this chart from our annual sales report. Now, I'm not worried about the drums. But look at this instrument—we only sell twenty of them per year. That isn't very many, and they take a lot of time and effort to maintain. So, after careful consideration, I've decided we're going to stop selling them.

Question
98. Who most likely is the speaker?
99. What event will take place in September?
100. Look at the graphic. Which type of instrument does the speaker focus on?

Select the best answer to complete the sentence.

Question
101. Ms. Budrow was promoted after _____ group recorded the highest revenue growth for the year.

Select the best answer to complete the sentence.

Question
102. The community program features classes in photography, drawing, _____ other arts.

Select the best answer to complete the sentence.

Question
103. Glass containers must be _____ secured during transport.

Select the best answer to complete the sentence.

Question
104. This month's _____ figures have increased five percent over the last month.

Select the best answer to complete the sentence.

Question
105. Summer interns may _____ either free company housing or a stipend of $2,000.

Select the best answer to complete the sentence.

Question
106. If a client leaves a voice message, we will return the _____ promptly within one business day.

Select the best answer to complete the sentence.

Question
107. The department's most _____ production unit will receive a bonus at the end of the quarter.

Select the best answer to complete the sentence.

Question
108. Al's Café will now be open on Sundays _____ the hours of 9 A.M. and 5 P.M.

Select the best answer to complete the sentence.

Question
109. Mr. Liu will not be in the office this morning _____ he has a dentist appointment.

Select the best answer to complete the sentence.

Question
110. Ms. Trinacria's team is developing a kitchen faucet that can _____ respond to voice commands.

Select the best answer to complete the sentence.

Question
111. So far this year, the Richmond City Orchestra has sold out _____ one of its concerts.

Select the best answer to complete the sentence.

Question
112. You must close the application before _____ the installation of the software update.

Select the best answer to complete the sentence.

Question
113. The town's traffic committee urges motorists to drive _____ on Main Street.

Select the best answer to complete the sentence.

Question
114. Eastington University just announced the _____ of all foods containing artificial preservatives from its cafeteria menu.

Select the best answer to complete the sentence.

Question
115. Some commuters were late because of the weather, but the road closures affected an even _____ number.

Select the best answer to complete the sentence.

Question
116. At each performance, dancer Clay Hastings displays a remarkable _____ to connect with his audience.

Select the best answer to complete the sentence.

Question
117. Amand Corp.'s flexible work policy is _____ beneficial to the company as employee turnover is minimal.

Select the best answer to complete the sentence.

Question
118. Ragini Kumari has published a book about the history of agricultural _____ in the region.

Select the best answer to complete the sentence.

Question
119. Ms. Sanchez has _____ been promoted to office manager at Delbay Tech.

Select the best answer to complete the sentence.

Question
120. Please reserve room 200 for Monday afternoon, since the workshop is expected to _____ several hours.

Select the best answer to complete the sentence.

Question
121. Zachary Cho, president of the Canadian Florist Association, introduced the _____ speaker at the convention.

Select the best answer to complete the sentence.

Question
122. The team _____ completes the online training first will receive a catered lunch.

Select the best answer to complete the sentence.

Question
123. Industry news and upcoming social events are _____ the items featured in the company newsletter.

Select the best answer to complete the sentence.

Question
124. Many customers have remained faithful to Kristiansen Electronics _____ the years because of our excellent customer service.

Select the best answer to complete the sentence.

Question
125. The release of the earnings report will _____ until the latest company figures are ready.

Select the best answer to complete the sentence.

Question
126. Assistant Director Melissa Arun works _____ the interns to monitor the quality of their work.

Select the best answer to complete the sentence.

Question
127. Ms. Fujita has postponed the team meeting until next week because everyone already has _____ to do this week.

Select the best answer to complete the sentence.

Question
128. Call Gislason Insurance today to speak to a _____ agent for a free quote.

Select the best answer to complete the sentence.

Question
129. Motorbike Unlimited's marketing campaign will begin _____ the terms of the contract are finalized.

Select the best answer to complete the sentence.

Question
130. _____ of planet Jupiter may provide scientists with long-awaited answers.

Select the best answer to complete the text.

To: All staff
From: Leonard Villalobos, Vice President of Product Development
Date: August 27
Subject: Atzeret game (Product #DS8192)

Due to the results from our trial customer testing, we have decided to postpone the launch of the Atzeret video game. Customer surveys indicated that the game was less ---[131]--- than we anticipated. Over the next few months, the game development team will introduce several ---[132]--- to make the product more attractive. ---[133]---. If the changes are successful, we hope to launch the game by next January ---[134]--- February.

Question
131. Question 131
132. Question 132
133. Question 133
134. Question 134

Select the best answer to complete the text.

To: Eva Linn, Lundtalk Industries
From: Technical Services
Date: January 15
Subject: Technical query

Dear Ms. Linn,

Thank you for contacting our technical department ---[135]--- your query. ---[136]---, our call got disconnected when we were trying to reboot your system from our remote location. ---[137]---. Therefore, please call us at your earliest convenience and refer to conversation ID #TECH12-2020A to complete the system repair. We have prioritized your inquiry and look forward to helping you ---[138]--- your computer to its full capabilities.

Sincerely,

Arthur Feldt
Technical Service Facilitator

Question
135. Question 135
136. Question 136
137. Question 137
138. Question 138

Select the best answer to complete the text.

For a limited time, the Uppercut Clothing Hanger Company is selling its highest quality hangers at huge discounts on wholesale orders. This special ---[139]--- is perfect for hotels, retailers, or anywhere hangers are used extensively. ---[140]--- of lacquered walnut wood, these hangers are not only durable, but also safe for the environment. ---[141]--- are strong enough to hold up to ten pounds. To order, visit www.uppercuthangerco.ca. Note that all orders require a 20 percent deposit. ---[142]---. Uppercut will cover all shipping and insurance costs.

Question
139. Question 139
140. Question 140
141. Question 141
142. Question 142

Select the best answer to complete the text.

From: mcrane@doodlemail.com
To: jkumar@baxterartsupplies.com
Date: October 14
Subject: Application
Attachment: Résumé

Dear Ms. Kumar,

I am writing in response to the advertisement posted in the window of Baxter Art Supplies. As a frequent visitor to your ---[143]---, I have found it an invaluable source of inspiration over the years. I would be ---[144]--- to display my artwork. I would also enjoy running workshops to help inspire your customers.

I believe I would be well suited for this role because I am both enthusiastic and friendly. ---[145]---, I have led successful workshops at various locations in the area. I have attached a copy of my résumé, which includes more details about these workshops. ---[146]---. I look forward to hearing from you after you have reviewed my application and work.

Kind regards,

Melania Crane

Question
143. Question 143
144. Question 144
145. Question 145
146. Question 146

Select the best answer for each question.

WHAT'S GOING ON HERE?
Work in progress: Commercial
Anticipated completion date: March 1

Owner
Walker Booksellers
4634 Goosetown Drive
Arden, NC

General Contractor
Matthiesen Builders
4500 Smith Street
Raleigh, NC

All work permits are on file with the Department of Planning.
To report a problem at this work site, call 919-555-0134.

Question
147. Where would the sign most likely appear?
148. Why should a reader of the sign call the phone number?

Select the best answer for each question.

On Saturday, August 1, the Durhamtown Symphony Orchestra will be giving a free educational performance at the Cardona Culture Center, 498 Mahogany Ave. Among other things, the musicians will discuss the origins and development of their instruments as well as some musical styles. Audience members will have an opportunity to ask questions. The event will conclude with the orchestra performing works by some of today's well-known musicians and song writers.

Question
149. What is the purpose of the information?
150. According to the information, what will the audience members be able to do?
151. The word "conclude" in paragraph 1, line 6, is closest in meaning to

Select the best answer for each question.

Bonnie Ruiz 2:40 P.M.
Good morning; welcome to Ship With Us.

Nick Portier 2:41 P.M.
Hi. I'm Nick, and I'm having trouble getting into my account.

Bonnie Ruiz 2:42 P.M.
Hi, Nick. I'm happy to help. Have you tried resetting your password?

Nick Portier 2:43 P.M.
I have, and I'm still not able to get in. I need to send a large shipment of brochures and catalogs in the next 15 minutes, and I'm a little anxious.

Bonnie Ruiz 2:44 P.M.
Don't worry. I'm here to help! Your account number is X58292J, right? I can reset your account on my end.

Nick Portier 2:45 P.M.
That's it.

Bonnie Ruiz 2:46 P.M.
Great. I've sent a new password to the e-mail address associated with that account number, and you should receive it within the next two minutes. I'll stay available until I've heard from you to make sure that you've accessed your account.

Nick Portier 2:46 P.M.
Wonderful. Thanks!

Question
152. What most likely is Ms. Ruiz' occupation?
153. At 2:45 P.M., what does Mr. Portier most likely mean when he writes, "That's it"?

Select the best answer for each question.

Adnan's Auto Garage

5 Warner Place
Serving Manchester for 20 years!
Open Monday to Friday, 8 A.M. to 5 P.M.; Saturday, 9 A.M. to 1 P.M.

Adnan's Auto Garage is a full-service repair shop where customer service is our top priority! Our founder, Adnan Haddad, learned his skills as the head technician for a racing team. He and his staff of professional mechanics now service all makes and models of cars and trucks, both foreign and domestic. We'll keep your vehicle on the road!

We also sell used cars at competitive prices.
Interested in selling your car? Call us now!
0161 496 0437

Question
154. What is indicated about Adnan's Auto Garage?
155. According to the advertisement, who is invited to call the phone number?

Select the best answer for each question.

Watford Shredding Day

Do you need to safely dispose of piles of confidential paperwork? Come to Watford Community Shredding Day on April 8 from 8:00 A.M. to 11:00 A.M.

A number of Security Too shredders will be conveniently located behind the Watford municipal parking garage. — [1] —. Bring any unneeded bank statements, tax documents, and bills. — [2] —. They will be securely shredded and recycled on the spot. Please note that the event is open to Watford Township residents only, and there is a five-kilo limit per household. — [3] —. Security Too representatives will be on hand to talk about ways to protect your private information.

Community Shredding Day is brought to you by radio station 82.9 WQYX and Security Too. — [4] —.

For more information, visit www.watfordtownship/shreddingday.org.

Question
156. What is the purpose of the notice?
157. What will most likely happen on April 8 ?
158. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Simply drive up and drop them off."

Select the best answer for each question.

To: Kamini Das <k.das@armail.net>
From: Customer Service <customerservice@sandringsuites.com.au>
Date: 7 February
Subject: Regarding your visit

Dear Ms. Das,

Thank you for your recent stay with us at Sandring Suites. Our top priority is to provide our guests with an exceptional experience. We ask that you complete a three-minute survey to rate your time with us. Please visit www.sandringsuites.com.au and click the survey link in the top right corner of the Web page. Use code SAN5341 to complete the survey. To thank you for participating, we will enter your name in our monthly raffle to win a complimentary two-night stay at one of our hotels.

Regards,

Silvia Monier
Customer Service, Sandring Suites

Question
159. What is Ms. Das being asked to do?
160. What does Ms. Monier indicate she will do for Ms. Das?

Select the best answer for each question.

AKBAR STORAGE COMPANY
227 Wexham Road, Bridgetown
Phone: 246-555-0147

Satisfying storage needs in Barbados for 30 years!

• Units are available in small, standard, and premium sizes to fit your storage needs.
• Your clean, dry storage unit is available to you around the clock.
• Our storage facility is monitored by high-quality security cameras, and each customer is given a pass code. Our secure electronic gate can be released only by entering this code.
• Our business office is open 9 A.M. to 6 P.M., Monday to Friday, and 9 A.M. to 2 P.M. on Saturday. Stop in to speak with one of our representatives.

And now, get 20 percent off with a twelve-month rental of our largest type of unit!

Question
161. According to the advertisement, when can customers access their storage units?
162. What do customers need to do in order to enter the facility?
163. How can customers receive a discount?

Select the best answer for each question.

Gamer Arcades Joins Forces with Frankie's Burgers Franchises

LEEDS (9 July)—Gamer Arcades and fast-food franchise Frankie's Burgers have announced a new partnership, which will formally start at the beginning of August. At that time, all Gamer Arcades will introduce a Frankie's Burgers to their locations.

The president of Gamer Arcades, Allen Ingram, expressed his excitement about the possibilities of this strategic partnership.

“The outstanding quality of Frankie's Burgers will enhance customers' enjoyment of our arcades,” said Mr. Ingram. “Until now, there have been no food options on the premises. With this partnership, however, customers will be able to take a break for a delicious meal and then get back to enjoying our state-of-the-art gaming centers.”

This is not the first major change Mr. Ingram has made to the company since he took over from Justine Beckerman last November. A month after assuming the role of president, he brought virtual reality games to Gamer Arcades. Since that time, he has also expanded the company into Germany and Belgium, and he has launched several charity initiatives associated with Gamer Arcades.

Question
164. When will the partnership become official?
165. What is indicated about Gamer Arcades' partnership with Frankie's Burgers?
166. According to the article, who is Ms. Beckerman?
167. What did Mr. Ingram do first at Gamer Arcades?

Select the best answer for each question.

25 May

Ms. Deborah Kiernan
Sonicboom Distribution Agency
84 Arthur Road
London N7 6DR

Dear Ms. Kiernan:

Earthsky Films International is seeking a distributor for our latest production, Project Aerial. Having premiered in April at the North Brabant Film Festival in Eindhoven, the Netherlands, the film received strong reviews from critics and was honored with the Diamond Pen Award for best screenplay. — [1] —.

Our film, Project Aerial, examines an exciting period in aviation history that began more than 150 years ago. The aviation industry owes its development to a number of brilliant and enterprising people. — [2] —. The film highlights the major innovators as well as those who were lesser known.

The two lead roles are played by Winston Halsey and Virgil Golding, figures that are familiar to international audiences. — [3] —. Mr. Golding is known for his role in, among others, The Rigby Conspiracy, and Mr. Halsey is recognized for his performance in Whereabouts Unknown.

If you are interested in marketing our film, I would be happy to e-mail you a secure link so that you can view it. — [4] —. I hope to hear from you soon.

Sincerely,

Jayesh Chaudhari, CEO
Earthsky Films International

Question
168. What would Mr. Chaudhari like to do?
169. What is stated about Project Aerial ?
170. What is indicated about Mr. Halsey and Mr. Golding?
171. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Both have received critical acclaim over the years."

Select the best answer for each question.

Maria Andreou (9:06 A.M.) Good morning, Jakob and Sandra. I need help with the focus group with the photographers that is taking place on Thursday morning. I'm no longer available to lead it.

Jakob Wendt (9:09 A.M.) That's unfortunate. We need to follow up with that meeting to advise our client about what is important to potential customers.

Maria Andreou (9:10 A.M.) Exactly. So I would rather not have to reschedule. The client is expecting our report early next week. Would either of you be able to conduct the group instead of me?

Sandra Liu (9:12 A.M.) Sorry, Maria. I'm traveling out of town tomorrow for the marketing conference, and won't be back until Friday.

Jakob Wendt (9:15 A.M.) I've never led a focus group before, but I'm happy to do it.

Maria Andreou (9:17 A.M.) Great. I'll send you the participant consent form by e-mail. Remember that at the start of the group session, each participant will need to sign a copy.

Jakob Wendt (9:18 A.M.) OK. How many copies will be needed?

Sandra Liu (9:19 A.M.) Actually, there's no need. I have copies left over from another group I ran last Tuesday. They're still on my desk.

Jakob Wendt (9:20 A.M.) I'll stop by and pick them up later today.

Maria Andreou (9:21 A.M) Thank you both. This means we can meet and work on the advertising report for the client next Monday.

Question
172. For what type of business do the writers most likely work?
173. When will the focus group with the photographers meet?
174. What is indicated about Mr. Wendt?
175. At 9:19 A.M., what does Ms. Liu most likely mean when she writes, "there's no need"?

Select the best answer for each question.

Passage 1

Our Company | Our Products | Our Partners | Contact Us

Drymotic is pleased to announce that our revolutionary vacuum-microwave dehydration process is now being used by more than 30 companies in the food and pharmaceutical industries.

Here's how it works: Batches of raw organic materials, prepared in small pieces, are loaded into the machine's rotating drum. As the drum turns, moisture is removed from the pieces by microwave energy. The final moisture level can be preset by the operator. The dried pieces retain their color, taste, and nutrition, and are then ready for packaging. Drymotic machines produce better results in less time (and at lower cost) than freeze-drying and air-drying.

Drymotic machines are available in the following sizes:

Model Number | Power | Suggested use
G4200 | 10 kw | Testing new products
G4260 | 50 kw | Small-scale manufacturers
H4500 | 100 kw | Large-scale, high-volume manufacturers

Passage 2

*E-mail*

To: customerservice@drymotic.com
From: ovolterra@yambrett.com.au
Date: 6 May
Subject: Malfunctioning unit

Dear Customer Service,

We purchased a Drymotic unit (product number: G4260, serial number: 01938207) last year for use with our line of instant stew mixes. We had no issues with the unit until the beginning of this month, when we began to notice an increase in processing time. We have followed the recommended cleaning schedule, so this problem cannot be caused by excess residue.

Please let me know if you have any suggestions for resolving this issue in a timely manner. I always prefer to handle minor repairs on my own, but if this issue persists, we may need to schedule a maintenance visit in the near future.

Best regards,

Olivia Volterra
Yambrett Corporation

Question
176. What are Drymotic processors designed to do?
177. On the Web page, the word "retain" in paragraph 2, line 4, is closest in meaning to
178. What is suggested about the Yambrett Corporation?
179. Why does Ms. Volterra write to Drymotic's customer service department?
180. What problem has developed with the Yambrett Corporation's processor?

Select the best answer for each question.

Passage 1

Spotlight on Carl Ybor

GORE, New Zealand (2 May)—Architect Carl Ybor has created a name for himself by helping clients turn their trash into treasure. He has built dozens of houses in Gore composed almost entirely of reclaimed, recovered, or found materials.

“As much as possible, I like to use materials that are already available nearby,” says Mr. Ybor. “It just takes some creativity, but that way nothing is wasted and houses can be built for a fraction of the price. Old fencing, discarded bottles, corks, mismatched bricks and tiles—nothing gets overlooked.”

While Mr. Ybor is fully responsible for creating the design plans for the houses he builds, he always involves homeowners in the building process. With a waiting list of at least a year, Mr. Ybor is able to carefully select his clients. He works solely with homeowners who already know how to operate power tools and are willing to do some of the hands-on work themselves.

Some of his houses have been featured in magazines, travel shows, and online carpentry demonstrations. Mr. Ybor's Web site, featuring photos of his projects, can be found at yborhabitats.co.nz.

Passage 2

To: contact@yborhabitats.co.nz
From: c.holmes@hmail.net
Date: 4 May
Subject: Proposal

Dear Mr. Ybor,

I just read an article about you. I was excited to learn about your services and how you work with the owners to create unique spaces. I have two projects I want to work on:

1. I want to add an extension to my current house, incorporating leftover materials I have from the patio that I had built a few years ago.
2. My roof needs to be replaced. I have researched ways to cut the cost, and one suggestion was to leave the existing roof intact and just install new metal sheeting on top. I like this idea!

Are you available and interested in doing this work? I would like to start as early as next month. I can pay half the money up front by credit card to secure an appointment.

Cynthia Holmes

Question
181. What does the article state about the houses Mr. Ybor builds?
182. What does Mr. Ybor ask his clients to do?
183. According to the article, what can readers do on Mr. Ybor's Web site?
184. What does Ms. Holmes want to do?
185. What part of Ms. Holmes's proposal will Mr. Ybor most likely refuse?

Select the best answer for each question.

Passage 1

To: All CFA Staff
From: Yung-Chien Chou
Date: 16 October
Subject: Plans
Attachment: Agenda

Dear Colleagues,

Hagit Caspi will be visiting for a couple of days next week to interview for the position of executive vice president here at Cliff Feiring Associates (CFA). She is highly qualified, and her background in international finance makes her particularly well suited for this role. Please make every effort to welcome her.

It is important to the CFA leadership that everyone has the opportunity to get to know Ms. Caspi. As such, I am asking all of you to attend certain events with her. Please see the attached agenda, and add the events marked CFA to your calendar. More details will follow.

Best,

Yung-Chien Chou
CEO, Cliff Feiring Associates

Passage 2

Agenda for Hagit Caspi's Visit

Date | Time | Event | Invitees
23 October | 9:00 A.M. | Breakfast at La Brunch | Board members
23 October | 12:30 P.M. | Lunch in office | Department heads
23 October | 3:00 P.M. | Question-and-answer session | CFA
23 October | 7:00 P.M. | Dinner at Medium Hills Bistro | Board members
24 October | 9:00 A.M. | Breakfast in office | CFA

Passage 3

To: Yung-Chien Chou <chou@clifffeiring.ca>
From: Hagit Caspi <hagit.caspi@volumel.co.il>
Date: 27 October
Subject: Follow-up

Dear Mr. Chou,

Many thanks for hosting me last week. I truly enjoyed meeting everyone. I particularly appreciated my conversation with Mr. Georgopoulos at Medium Hills Bistro. He told me some amazing stories about CFA's history.

Again, I am sorry for not attending the event on the 24th. The weather was worrying, and I did not want to miss my flight to Tel Aviv.

Last but certainly not least, thank you for your offer, which I received this morning. I would be honoured to take on the role of executive vice president of CFA starting in January. The job description covers everything we discussed. The hours you noted for the position seem appropriate, and I am very pleased with the benefits. I look forward to working closely with you.

Most sincerely,

Hagit Caspi

Question
186. What is a purpose of the first e-mail?
187. What meal were all employees asked to add to their calendars?
188. What is one reason Ms. Caspi writes to Mr. Chou?
189. Who most likely is Mr. Georgopoulos?
190. What does the second e-mail indicate about the job?

Select the best answer for each question.

Passage 1

TRIVESS (1 February)—Alacritum, Inc., has announced plans to build charging stations for electric vehicles along Highway 1. With over 400 stations across Asia already, Alacritum brings a wealth of experience to this large-scale undertaking. The Highway 1 stations, known as PRO stations, will provide vehicles with up to 200 kilowatts of power, achieving an 80 percent charge in 30 minutes. The system will periodically notify waiting drivers of the status of their battery charge by sending texts to their cell phones or other mobile devices. The company promises to provide motorists with clean, comfortable, brightly lit waiting facilities. A testing location will open at the beginning of next month in Logred.

Passage 2

PRO Stations: Proposed Distribution

Region | Number of Stations | Customers per Day
Elondell | 26 | 9,220
Southern Borelvia | 14 | 4,970
Western Borelvia | 20 | 6,390
North Shore | 10 | 3,560

Passage 3

To: lhsiao@alacritum.com
From: ctrigg@alacritum.com
Date: 15 March
Subject: Meeting

Dear Mr. Hsiao,

Following the meeting with our community partners in Western Borelvia this week, I suggest adding air-conditioning to the waiting areas in that region because of the desert conditions there. Although the addition entails higher costs, it will ensure the comfort and safety of the customers. I have also learned firsthand that poor cell service along Highway 1 will make the wireless networks at most PRO stations unreliable, so we will need a technological solution for that as well. I will send a full report by the end of the week.

Chuck Trigg

Question
191. What does the article indicate about Alacritum, Inc.?
192. According to the chart, what region is expected to have the most customers?
193. What is the main purpose of the e-mail?
194. What system at PRO stations will require a technological solution?
195. How many stations will need air-conditioned waiting areas?

Select the best answer for each question.

Passage 1

From: cbeker@yourworkstyle.net
To: lroytenberg@charlottes.com; ajordan@charlottes.com
Date: January 27, 10:02 A.M.
Subject: First draft of press release
Attachment: Press release draft

Dear Mr. Roytenberg and Ms. Jordan,

My first draft of the press release is attached. As we previously discussed by phone, my contract includes one additional half-hour meeting to discuss the project and any changes you would like me to make before I submit the press release to my contacts at Pinetown Weekly.

Please let me know if I can stop by this week. I would like to take photos of the space. I remember your mentioning that the historic architecture of the building would be a draw for customers.

In addition, I will need to get a direct quotation from either of you or from Chef Vaux. I know from working with Pinetown Weekly in the past that they will not run a piece like this without at least one quotation.

Best regards,

Cathy Beker

Passage 2

– DRAFT –

Charlotte's Opens for Business

Charlotte's, located at Avenue D and Oak Street, will open its doors on Friday, February 5. Owners Levon Roytenberg and Aubree Jordan are excited to welcome patrons for an aromatic cup of coffee or steaming espresso, specialty pastries, and savory café fare. Their aim is for Charlotte's to be a gathering place that indulges all the senses, where guests will be met with comfort and hospitality.

Award-winning executive chef Michel Vaux, most recently of Kahn's in Bloomington, has created an enticing menu featuring fresh-baked breads and grass-fed meats, with locally sourced vegetable dishes as accompaniments. Offerings will include breakfast and lunch selections. Chef Vaux will also bring to Charlotte's his elegant hot and cold beverages utilizing teas and herbal infusions.

Passage 3

From: ajordan@charlottes.com
To: cbeker@yourworkstyle.net
Cc: lroytenberg@charlottes.com
Date: January 28, 8:34 A.M.
Subject: RE: First draft of press release

Hi Ms. Beker,

Mr. Roytenberg is in Boston for the next several days, and he has asked me to take the lead on the press release. I know you had asked to come by the site—are you available tomorrow, January 29, at 3:00 P.M.? I will be there all day decorating for the grand opening.

You have put together an excellent first draft. The only major problem I see is that you have mixed up the location of our corporate office and the café. The café is actually on the corner of Avenue C and Maple Street. Also, Mr. Roytenberg would like to include the operating hours, which are 8:00 A.M. to 4:00 P.M. daily. Please call Chef Vaux at 952-555-0133 for a quotation about specialty items on the menu.

All my best,

Aubree Jordan

Question
196. Who most likely is Ms. Beker?
197. According to the first e-mail, what must be added to the press release?
198. What type of business is Charlotte's?
199. Why does Ms. Jordan invite Ms. Beker to visit Charlotte's on January 29 ?
200. What is located on the corner of Avenue D and Oak Street?

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