ETS TOEIC 2022 L&R Test 9 (Online Test)

Notice of Public Meeting

The Fallberg City Library will hold its monthly board meeting on August 19 at 6 P.M. Members of the community are encouraged to ---[131]---. The agenda, ---[132]--- available on the library's Web site, includes an information session about the proposed library building on the city's east side. Project Manager Andre Cazal will share design concepts for the building. ---[133]---, he will lead a discussion about how construction should be funded. There will be a period for public comment following the regular agenda items. ---[134]---.

To: All Sales Associates
From: Dean Verdoorn
Date: June 27
Subject: Store improvement

It is very important to us at V and J Camping Supplies that we work together as a unit. Teamwork not only improves productivity but also leads to increased satisfaction for customers and employees. ---[135]---, we will be combining a team-building exercise with an in-store improvement plan that we believe will make employees, management, and customers happy.

We will be redesigning the walls in our stores to look like trees with hollow spaces ---[136]--- products can be displayed. These outdoor-themed shelves are actually easy-to-assemble modular wall units. Associates ---[137]--- the task to work cooperatively in teams to assemble them. ---[138]---. When it is completed, we will stock the shelves and have a fun grand reopening event for customers.

More information will be forthcoming.

Dean Verdoorn
Buildings Director

To: Donald Haroway <dharoway@indomail.co.nz>
From: Fix-It Plumbing
Date: 4 August
Subject: Service request

Mr. Haroway,

This e-mail serves as confirmation that Fix-It Plumbing will be able to ---[139]--- a gas line at your residence at 458 Heron Street. We ---[140]--- Bradley Burns, a certified and licensed master plumber, to do this on Monday, 10 August, between 10:00 A.M. and 11:00 A.M. It should take about an hour to put in the line. ---[141]---.

Should you need to cancel the ---[142]---, please contact us right away. This is a particularly busy time of year, and our schedules are quite full.

Elna Dlamini
Fix-It Plumbing

To: Store Managers
From: Alain Mareau
Date: 4 October
Subject: Recycling Initiative

Hello All,

As one of Australia's top electronics retailers, we always ---[143]--- to maintain our standing as an industry leader. Earlier this year, we began testing a new program that allowed our customers to bring their used electronic devices to our stores for recycling. In exchange they received discounts on their purchases. The initiative exceeded our expectations. ---[144]---.

In late November, all store managers will be sent ---[145]--- instructions on how to collect items and send them to our recycling partner. ---[146]---, we will be announcing the program to the public via social media and print ads beginning in mid-November.

Please anticipate further updates and instructions on this exciting initiative.

Sincerely,

Alain Mareau
Vice President, Product Development

Wayne Rental Available

A sparkling two-bedroom, one-bath apartment is available in the village of Wayne, fifteen miles from the center of Bowling Green. Situated in a mid-rise building that is ten years old, the apartment is convenient to shops and cafés and within walking distance of the train station. The oven and dishwasher have just been replaced, and a fresh tile countertop has been installed in the kitchen. A new washer and dryer set is next to the pantry. The monthly rent is $950, including utilities. Sign a one-year lease and you can move in as early as August 1. Call (419) 555-0145 to arrange a tour.

We appreciate your purchase from Drapes-A-Lot!

For issues regarding payment, exchanges, and returns, please contact your nearest Drapes-A-Lot retailer. For help with damaged or missing parts, instructions for do-it-yourself installation, or questions about your product, call Drapes-A-Lot customer support at (713) 555-0101. Representatives are available to answer questions Monday through Friday, 9:00 A.M. to 5:00 P.M. Before calling, please have the following information ready: your name and phone number, the purchase order number, and where you made your purchase.

Keith Odom (10:15 A.M.) We're almost finished trimming the bushes and trees around the lobby entrance. We'll trim everything in the back garden after lunch. While we're in the front, though, we're going to weed the flower beds.

Rebecca Truesdell (10:18 A.M.) I thought they were cleaned up earlier this week.

Keith Odom (10:20 A.M.) Remember it rained. We couldn't get to the weeding on Wednesday.

Rebecca Truesdell (10:25 A.M.) That's right. Yes, please finish out front first. We have two large parties scheduled for tomorrow, so we want the hotel entrance and grounds to look good.

Keith Odom (10:27 A.M.) Okay. This should not take more than an hour or so.

Rebecca Truesdell (10:28 A.M.) Let me know when you're finished in the back garden. We're expecting the delivery of some new patio furniture later this afternoon, and that will be set up as soon as it arrives.

SAFT'S BOOKSHOP
Moving Sale

From 23 September through 30 September, Saft's Bookshop at 312 High Street will be selling all its store fixtures, furniture, and equipment. This includes the beautiful antique bookshelves from our main storefront window. Don't miss this great opportunity to purchase gently used items to furnish your own store. We are offering items at amazing prices and are even willing to negotiate.

Saft's Bookshop will reopen its doors at 4900 Bundar Street in February. It will be significantly more spacious and feature a distinct interior design. Please be sure to visit us at our new location.

Birch Hill Center for the Arts Committee
Supporters' Newsletter

The committee has been hard at work this year! We are close to reaching our goal of building a community arts center that will serve all the people of our lovely town of Birch Hill. Here is what we have accomplished so far.

• In January, we completed a community survey about what activities to offer in the new Birch Hill Center for the Arts.
• In February, we completed a feasibility report and narrowed the potential building sites to three possibilities.
• In April, we submitted our project budget proposal to the city council for approval.
• In May, we interviewed several candidates for the managing director position.

During the next two months, we will:

• Select our new managing director
• Choose the location for the center
• Complete the construction blueprints
• Finalize the construction budget and timeline
• Draft our events calendar

And this fall, we should begin construction on the Birch Hill Center for the Arts!

As always, we welcome your input on the process. Please send questions or comments to our committee at project@bhca.org. If you are interested in serving on the committee, please call 952-555-0128.

Patton Advertising Is Hiring Now!

We are seeking motivated, enthusiastic individuals to join us in our design, finance, and IT departments. Previous experience in the advertising sector is useful but not required.

Our Work
Here at Patton, we've designed advertisements and created marketing strategies for a wide range of clients. This work has included designing logos and Web sites, as well as creating ads for local radio and a national billboard. Under the leadership of CEO Amie Adesina, we're looking to expand in new directions and tackle even more exciting projects.

Some Employee Comments
• "In my first six months as a designer at Patton, I've already had the chance to work with several clients and even lead my own team. The work isn't always easy, but if you enjoy a fast-paced, challenging environment, you'll really thrive here." Thomas Kuti

• "I've been working as a legal consultant at Patton for just under a year now, and I've enjoyed every moment. There's a fantastic working culture, with generous employee benefits including a gym membership and paid time off for volunteering. It's the best company I've ever worked for." Sabina Hussain

Visit our Web site www.pattonads.com/careers to see vacancies and apply for jobs.

31 July

Dr. Shamalie Mowatt
Cornwall University Hospital
22-28 Victoria Avenue
Kingston 6

Dear Dr. Mowatt,

It is a pleasure to recommend Mr. Renaldo Silva for your nursing programme. — [1] —. Mr. Silva has served as an assistant to our two on-site registered nurses at Summer Camp West, four days a week for the past two summers. The young campers here have grown quite fond of Mr. Silva. They appreciate his kind but dedicated approach to wellness. — [2] —. He is patient and nurturing, and I am confident that he will succeed in a nursing programme such as yours.

As a nurse myself for more than three decades, I have worked with young professionals in various settings, including large hospitals, small clinics, schools, and, for the past several years, exclusively at Summer Camp West. — [3] —. I therefore strongly believe that Mr. Silva will be an active and successful programme participant.

— [4] —. If you have any questions about Mr. Silva, please feel free to call me at (876) 555-0140.

Yours sincerely,

Benita Oliveira
Benita Oliveira

Sky-High Roofing

Workers doing construction or repair work on roofs face multiple potential hazards. Ladders, skylights, and physical exposure to the natural elements involve risks. Stay safe by using commonsense practices. Follow these guidelines.

Dress for safety.
• Wear long-sleeved shirts, even in warm weather, and keep your wrist cuffs buttoned
• Wear long pants without cuffs, as they can snag on roofing material and catch debris
• Wear work boots that cover the ankles, and replace boots when the soles show excessive wear

Use personal protective equipment.
• Wear gloves that cover the wrists, making sure there is no gap between the top of the gloves and the bottom of the sleeve cuffs
• Use protective eyewear

Begin the day right.
• Review the work plan with all members of the team
• Check the condition of ladders and all safety equipment

I confirm that I have reviewed and understood these guidelines.

Signature: ___________________ Date: ___________________

Public Works Challenge

CARBERRY (April 15)—From its inception, the Carberry Public Works Building has met with little appreciation from the public. When architects unveiled the blueprints for the structure, longtime residents argued that its bright colors and angular shapes did not blend well with Carberry's distinctive redbrick buildings. Local concerns even sparked the creation of a social media group, whose members urged residents to voice their opinions at town council meetings and in other public forums. — [1] —.

In the end, a more conservative version of the original building design was drafted and the grand opening was planned for April 28. — [2] —. However, the owners of nearby buildings started to report drainage issues caused by significant water runoff.

"When the property was an open field with grass and trees, excess rainwater was quickly absorbed into the ground," explains Trudy Molina, owner of the Axios Office Building. "Now water pools up and floods adjacent parking areas during heavy rains." — [3] —.

According to town manager Bert Montiel, the unfortunate result of the building project was unforeseen, and construction engineers are working swiftly to correct the issue before the Public Works Building opens. — [4] —. A team has begun the installation of additional gutters and connecting drains to divert the water to the neighborhood's underground sewer system. The work should be completed in time to celebrate the building's opening in late May.

Reese, Tamara [1:30 P.M.] Thank you for contacting Green City Tours. How may I assist you?

Chambers, Curtis [1:32 P.M.] Hello. I am writing about Yorke Corporation's upcoming trip to Vancouver. I believe that Green City Tours has arranged for all meals to be included for the participants. Is that correct?

Reese, Tamara [1:33 P.M.] No, the terms of the contract specifically state that "Participants will be hosted to both a welcome reception and a farewell dinner. All other meals are to be covered at the participants' own expense during the program." Please let me know if there are any more questions you have about this trip.

Chambers, Curtis [1:35 P.M.] That's disappointing! Our previous employee trips have included all meals. Could I be connected with a supervisor? I'm quite certain that this option should have been included in the contract.

Diaz, Marta [1:37 P.M.] Good afternoon, Mr. Chambers. I apologize for any misunderstanding concerning Yorke Corporation's contract terms with Green City Tours. The contract was created in accordance with the requests of Franklin Wang, your company's CFO. It was his stipulation that intervening meals not be included. We could make recommendations for some other dining options.

Chambers, Curtis [1:40 P.M.] That's OK. Thank you both for your assistance. I'm going to consult with Mr. Wang about the situation. I may be in touch with you again soon.

To: Nadia Burton <manager_publicaffairs@jaspertonintlairport.com>
From: Ron Hylton <rhylton@cityofjasperton.gov>
Date: October 3
Subject: Ribbon-cutting ceremony

Hello, Ms. Burton,

I am sorry to tell you that, because of an unexpected scheduling conflict, Mayor Blau must cancel her appearance at next week's event. The mayor is proud to have played a part in negotiating a noise-reduction agreement between Jasperton International Airport and nearby homeowners, and she regrets that she will not be there to celebrate. The city council chairperson will take her place.

By the way, we heard the good news about Arovion Air—congratulations! A lot of people traveling to East Asia on business will be happy to take advantage of this.

Regards,

Ron Hylton, Communications Director
Office of the Mayor

Airport and City Leaders to Celebrate Project Completion

JASPERTON (October 5)—A ribbon-cutting ceremony will be held at Jasperton International Airport on October 12. The event will mark the completion of the extension of airport runway 15. City council chairperson Rosalie Colman and airport director Norris Yuan will gather with other invited guests to cut the ribbon at 9:30 A.M.

The runway extension project, which began five months ago, was not without controversy. Complaints by groups of homeowners concerned about noise pollution eventually led to the construction of concrete noise barriers that were not a part of the initial project plan.

The extension of runway 15 ushers in a new era for travel in the region. The runway is now long enough to accommodate the wide-body aircraft that can travel lengthy international routes. At least one long-haul carrier is already preparing to fly nonstop from Jasperton to East Asia.

December 2

Paul Reggar, Manager
Pelder Opticians
930 Main Street
Tamisville VT 05003

Dear Mr. Reggar,

I recently visited your store and was unable to find eyeglass frames that were the right size for me. Ms. Morgan waited on me and was very helpful, but you had virtually no adult styles that fit my small, narrow face. I hope that in the future you will have more petite frames for women.

I found a pretty pair of glasses online at Your Best Frames that are a petite size. I plan to purchase them this week. If I buy the frames, could I have them shipped directly to your store for you to make and insert the lenses? I look forward to hearing back from you promptly.

Sincerely,

Stephanie Potts
Stephanie Potts

YOUR BEST FRAMES
www.yourbestframes.com

Date: December 5
Customer: Stephanie Potts
201 Broad Street, Tamisville VT 05003
Ship to: Manager, Pelder Opticians
RE: Order for S. Potts
930 Main Street, Tamisville VT 05003
Order number: 28734T2
Order details: 1 pair women's frames by Sue Lane
Color/Style: Black/Petite frame 9374-87
Price: $127.00
Credit card: LANA Bank **** **** **** 7872
Processed by: Simon Gyula
Notes: Ship directly to Pelder Opticians, per Ms. Potts. Expected delivery by December 12. Paid in full.

http://www.milfordjanitorialservice.com

Milford Janitorial Service
956 Meadowvale Road, Milford, Connecticut 06460

Let Milford Janitorial Service (MJS) help you showcase your workplace in its best light. Using top-rated cleaning products, MJS serves large and small businesses based on their specific needs and schedule. Our professionally certified staff delivers quality, stress-free cleaning services seven days a week. Interested? Here is the process.

1. Contact MJS with your request, describing how we can best serve you.
2. We will visit your place of business for a free consultation.
3. We contact you with recommendations and a cost estimate within 72 hours.
4. You review our estimate and if satisfied, you sign our contract.

Milford Janitorial Service (MJS)
Assignment schedule for the evening of Monday, June 10

Location — Details — Team
Hallender Office Supply — Dusting and vacuuming — Silver Team
Shoreside Bank — Window cleaning — Blue Team*
Larimar Café — Restroom cleaning — Green Team
Powder's Laundromat — Floor cleaning and polishing — Gold Team*
J. Mallery Accounting — Dusting and vacuuming — Silver Team

*Note that beginning next month, the Blue Team and the Gold Team will switch cleaning roles.

Irene's Formal Wear • 1800 Canopy Lane • Milford, Connecticut 06461

June 17

Milford Janitorial Service
956 Meadowvale Road
Milford, Connecticut 06460

Hello,

Your company was referred to me by a customer of mine. I have a specific need, requiring professional floor cleaning and polishing in the large lobby of my business. It is important that the lobby is always sparkling. I would like this service provided weekly, beginning on July 1. Looking forward to hearing from you soon.

Sincerely,

Irene Nogueira
Irene Nogueira
Irene's Formal Wear

Deelish Barbecue Catering Menu

BBQ and Fixings Buffet: $17.95 per person
Choose two meats and two side dishes.
Meats: Beef, chicken, pork, sausage
Sides: Green beans and onions, potato salad, macaroni and cheese, baked beans
Comes with salad, drink (soft drink, coffee, or tea), and bread (cornbread or dinner roll).

Extra sides available by the pound
$6.50: Green beans and onions
$6.00: Potato salad
$5.00: Macaroni and cheese
$4.00: Baked beans

Breakfast Buffet (priced per person)
Choice A ($8.95): Assorted pastries and fresh fruit plus drink (coffee, tea, milk, or fruit juice)
Choice B ($10.95): Pancakes with syrup and all of Choice A
Choice C ($13.95): Assorted omelets and all of Choice A

Contact our events manager with any questions or issues with your order.

INVOICE
Deelish Barbecue Catering

Item — Unit Cost — Quantity — Amount
BBQ and Fixings Buffet — $17.95 — 30 — $538.50
Extra side — $6.00 — 3 — $18.00
Delivery charge (Order to be delivered June 23) — $20.00

Breakfast Choice C — $13.95 — 30 — $418.50
Delivery charge (Order to be delivered June 24) — $20.00

Subtotal — $1,015.00
Tasting fee — $14.00
Sales tax (6%) — $61.74
Total Due Now — $1,090.74

To: Derrick Arnaud <darnaud@deelishbbq.com>
From: Marissa Keum <mkeum@keumaccountancy.com>
Date: June 3
Subject: Invoice

Dear Mr. Arnaud,

Thank you for sending the invoice. I just have a few questions about the invoice and was hoping you could help.

When we spoke by phone last week, you mentioned that you would deduct our tasting fee ($14.00 for two people) from our total purchase price, but the invoice does not show this.

I also had asked if I could pay half the balance now and the other half when the food is delivered. Would this arrangement still work? If so, I will make the deposit payment once I receive the new invoice.

Sincerely,

Marissa Keum

Clareton Business Digest

(February 8)—Many companies, especially those that sell mid-priced apparel brands, have embraced an interesting strategy. Instead of focusing on local and regional markets for their products, they purposely diversify their retail locations. For example, instead of opening ten stores across East Asia, the companies may opt to limit locations in East Asia to only a few, while adding new ones in Latin America or the Middle East.

As Chester Mau, a marketing consultant, explained, "This approach serves as a buffer against economic downturns or periods of slower growth in any one geographical area."

Some of the companies already pursuing this strategy include Charisma Fashions and The Baby's Closet. With its planned April move into the Latin American market, Lolo Sportswear will follow suit.

FOR IMMEDIATE RELEASE
June 13

Contact: Maura Keele, mkeele@lolosportswear.com

(Clareton)—Lolo Sportswear announced today that Joseph Chakata will become its new chief executive officer. Mr. Chakata will assume responsibilities in July. He previously served as CEO for eight years at the leading fashion design firm Colorspright, Inc.

Mr. Chakata will replace Shirley Alden, who founded Lolo Sportswear and then served as its CEO for eighteen years. Remarked Ms. Alden, "I am pleased to be leaving Lolo Sportswear in such capable hands. The company is ready for its next big chapter." The leadership transition comes after the successful launch in April of the company's first overseas stores. An additional expansion is planned for the end of the year.

*E-mail*

To: Shirley Alden <salden@mailenvoy.com>
From: Joseph Chakata <jchakata@lolosportswear.com>
Date: September 10
Re: News

Dear Ms. Alden,

I recently learned from our mutual friend Chester Mau that you are ready to begin another commercial venture, this time in the furniture industry. I am sure that it will be a huge success. Please accept my congratulations.

Best wishes,

Joseph Chakata