ETS TOEIC 2023 L&R Test 4 (Online Test)

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Select the one statement that best describes what you see in the picture.

ETS TOEIC 2023 L&R Test 4 – Image for question 1
Transcript

(A) A man is looking out a window.

(B) A man is fixing a ceiling tile.

(C) A man is reaching for a coat.

(D) A man is installing a wooden floor.

Question
1. Question 1

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2023 L&R Test 4 – Image for question 2
Transcript

(A) A wall is covered with vines.

(B) A tree is near a sign.

(C) There are puddles on the road.

(D) A tree has fallen onto the pavement.

Question
2. Question 2

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2023 L&R Test 4 – Image for question 3
Transcript

(A) A construction worker is repairing a fence.

(B) A set of cones is blocking an entrance.

(C) Some lines are being painted on a roadway.

(D) A man is working outdoors.

Question
3. Question 3

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2023 L&R Test 4 – Image for question 4
Transcript

(A) A cupboard is filled with kitchen utensils.

(B) A woman is looking at an electrical outlet.

(C) Some papers have been placed on a counter.

(D) Some shelves are being adjusted.

Question
4. Question 4

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2023 L&R Test 4 – Image for question 5
Transcript

(A) Magazines are on a rack on the wall.

(B) A bookcase is next to a sofa.

(C) A plant has been placed next to a chair.

(D) A ceiling lamp hangs over a carpet.

Question
5. Question 5

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2023 L&R Test 4 – Image for question 6
Transcript

(A) A man is crouching down next to a wall.

(B) A man is taking measurements of a room.

(C) A man is attaching a door to a frame.

(D) A man is standing on a ladder.

Question
6. Question 6

Select the best response to the question.

Transcript

Which flowers should we get for Ms. Jones?

(A) I'm sure she'll be happy to switch with you.

(B) She would like the yellow ones.

(C) She's the only one who received the report.

Question
7. Question 7

Select the best response to the question.

Transcript

Did you put paper in the copy machine?

(A) I remember that manager very well.

(B) I use notebooks for taking notes.

(C) No, someone already did that.

Question
8. Question 8

Select the best response to the question.

Transcript

Can you help me test the new voice mail system?

(A) No, I have a meeting that's about to start.

(B) I wasn't aware that he sent an e-mail.

(C) Yes, I pay my phone bill online.

Question
9. Question 9

Select the best response to the question.

Transcript

Why is the marketing team in the conference room?

(A) The office near the lobby.

(B) Because they are attending a training seminar.

(C) Those reports are highly regarded.

Question
10. Question 10

Select the best response to the question.

Transcript

Who is the new committee member going to be?

(A) A lawyer from New York.

(B) At the shop next door.

(C) Most of his clients.

Question
11. Question 11

Select the best response to the question.

Transcript

Why didn't we order more of the same chairs?

(A) You heard all of them?

(B) Because they're very expensive.

(C) I don't think I'll make it.

Question
12. Question 12

Select the best response to the question.

Transcript

How many projects have been approved?

(A) One for each department.

(B) I'm going to cook my specialty tonight.

(C) Just a projector, please.

Question
13. Question 13

Select the best response to the question.

Transcript

Were you running late this morning?

(A) Yes, two please.

(B) She enjoys exercising in the park.

(C) No, I've been here for an hour.

Question
14. Question 14

Select the best response to the question.

Transcript

We should leave early for the restaurant.

(A) Yes, it can be difficult to find parking.

(B) A detailed process.

(C) I started the design early in the day.

Question
15. Question 15

Select the best response to the question.

Transcript

Why did the price of these shoes increase?

(A) Not after what happened last week.

(B) There is a new manufacturing process.

(C) Everyone who heard the announcement.

Question
16. Question 16

Select the best response to the question.

Transcript

Have you written down the instructions for how to operate the machine?

(A) A recent development.

(B) Thank you for doing that.

(C) Yes, I placed them beside it.

Question
17. Question 17

Select the best response to the question.

Transcript

How did you choose your dentist?

(A) I have a new doctor.

(B) I once wanted to be a teacher.

(C) A friend recommended one to me.

Question
18. Question 18

Select the best response to the question.

Transcript

We should send out the invitations for her retirement party.

(A) Actually, I don't remember.

(B) I didn't see who wrote it.

(C) I already did that.

Question
19. Question 19

Select the best response to the question.

Transcript

Have you begun planning a vacation?

(A) I've already used all of my time off.

(B) It's a nice place to visit.

(C) It seems unlikely they did.

Question
20. Question 20

Select the best response to the question.

Transcript

Where should I look for a used car?

(A) A low price.

(B) Sorry, I'm not very hungry.

(C) I have a friend who is selling one.

Question
21. Question 21

Select the best response to the question.

Transcript

Didn't Insook move into that office four months ago?

(A) I don't think Insook has copies of those.

(B) I think that's what I heard.

(C) A four o'clock departure.

Question
22. Question 22

Select the best response to the question.

Transcript

Would you like me to type up the proposal for you?

(A) Which kind did you buy?

(B) Yes, they saw it.

(C) That would be very helpful.

Question
23. Question 23

Select the best response to the question.

Transcript

We should print more business cards.

(A) I'm not sure how useful they would be.

(B) A candlemaker.

(C) Let me know if she arrives.

Question
24. Question 24

Select the best response to the question.

Transcript

Can I have a copy of the sales report?

(A) Only the original location.

(B) The printer is broken.

(C) She helps the senior manager.

Question
25. Question 25

Select the best response to the question.

Transcript

When do you need to renew your passport?

(A) Not since I was at university.

(B) It won't expire for a while yet.

(C) I completed more than I expected.

Question
26. Question 26

Select the best response to the question.

Transcript

Do you have this shirt in a larger size?

(A) I don't work here.

(B) I brought some more hangers.

(C) A very suitable color.

Question
27. Question 27

Select the best response to the question.

Transcript

Aren't you planning to buy some supplies today?

(A) I have a very busy schedule this afternoon.

(B) The closet down the hall.

(C) A member of the committee.

Question
28. Question 28

Select the best response to the question.

Transcript

Mary's promotion was well deserved, don't you think?

(A) Yes, they've known each other for about ten years.

(B) Yes, Mary has put in a lot of overtime lately.

(C) Mary will go on vacation next month.

Question
29. Question 29

Select the best response to the question.

Transcript

Should we go ahead with the project or postpone it?

(A) Let's check the budget first.

(B) That's a really good idea.

(C) She'll be at that meeting.

Question
30. Question 30

Select the best response to the question.

Transcript

Is Mr. Hernandez joining us for dinner?

(A) Haven't you seen the guest list?

(B) Can he turn it in tomorrow instead?

(C) I'll put it upstairs for now.

Question
31. Question 31

Select the best response to each question.

Transcript

W-Br: Hi, Mr. Davies. This is Becca Griffith. Thanks again for retiling our bathrooms. I noticed a mark or a scratch, though, on a tile near the bottom of the shower.

M-Au: It's probably just a mark that one of my tools left. Sorry about that. I have an industrial-strength cleaning agent that a construction friend of mine told me about. Can I come on Thursday morning or Friday afternoon? No extra charge of course.

W-Br: Great! I am home in the mornings.

Question
32. Who most likely is the man?
33. What will the man most likely bring when he returns?
34. When will the man most likely return to the woman's house?

Select the best response to each question.

Transcript

M-Au: How is the new recycling initiative going? Are people using the new recycling bins we've placed along the forest paths for their bottles?

W-Am: It's going OK. I still find recyclable materials mixed in with regular waste, which concerns me.

M-Au: I watched a great documentary about the benefits of recycling last night. Maybe we could play it in the visitor center. If people see even a little of it before they begin hiking, maybe we'll see different results.

Question
35. What are the speakers mainly discussing?
36. What is the woman concerned about?
37. What does the man suggest?

Select the best response to each question.

Transcript

M-Cn: Audrey, I saw you at the training session this morning. What did you think?

W-Am: For me and some of the other managers, it really didn't apply to the work we do. The session stressed working face-to-face with employees in your section. Well, I manage a group of salespeople spread across the country. Some salespeople I only see once a year.

M-Cn: You know, Takeshi told me the same thing. All the teams that he oversees need to work independently. I'm going to talk to our training coordinators and see if we can arrange some training sessions about management strategies for remote workers.

Question
38. Who most likely is the woman?
39. What did Takeshi tell the man?
40. What will the man most likely do next?

Select the best response to each question.

Transcript

M-Cn: Wow, that meeting was fast. Not sure I got all the details of our assignments. I think I am supposed to provide an update on sales of our company's latest nonfiction releases, right?

W-Br: Actually, I got the nonfiction assignment. Anna wants you to prepare a report on sales of our latest hardcover fiction, in bookstores and at regional trade shows.

M-Cn: Oh, that's right. My handwriting is a mess. I should take notes on my laptop—which reminds me, do you think you could help me create the spreadsheet Anna wants?

W-Br: I don't think I have the time; I am behind on a few tasks, plus I have my new assignment. Support staff should be able to help you!

Question
41. Where do the speakers most likely work?
42. What is the woman's assignment?
43. Why will the woman be unable to help the man?

Select the best response to each question.

Transcript

M-Au: We got the architectural plans back for the new learning center. It's going to be in the southern part of our nature preserve.

W-Br: Isn't that the owl territory?

M-Au: I hadn't thought of that.

W-Br: I think we can build it somewhere else. I'll set up a meeting with the preserve board. Can you book us a meeting room in the community center?

M-Au: Why don't we do it in our offices here instead? That way we can walk out to any proposed sites.

Question
44. Who most likely are the speakers?
45. What problem are the speakers discussing?
46. What does the man suggest the speakers do?

Select the best response to each question.

Transcript

M-Cn: I wanted to leave a little time at the end of this meeting to discuss our decision to advertise for and hire a new, full-time data entry assistant. I'm not sure this is the best way to go. The work in that department isn't steady. Sometimes they're overworked, and other times it's very slow.

W-Am: Maybe we should contact an employment agency that specializes in temporary workers. We used one two years ago to get factory help during the summer.

M-Cn: Oh yes. I remember that. Janet Olsen is head of personnel. Why don't we walk to her office later and see what she thinks?

Question
47. What does the man say about hiring a new employee?
48. What does the woman suggest?
49. Why will the speakers talk to Janet Olsen?

Select the best response to each question.

Transcript

W-Br: Hello. I purchased tickets online for the sculpture exhibit this Saturday, but the parade is going to make it hard to get to the museum. What's your refund policy?

M-Cn: The museum will remain open during the parade. We only offer full refunds in the event of a closure.

W-Br: Could I exchange the tickets?

M-Cn: You can do that on the Web site. But actually, if you plan to visit again in the near future, a membership would save you money over the course of the year.

W-Br: Oh, I have too many financial commitments at the moment.

Question
50. What may prevent the woman from seeing the exhibit?
51. What does the man tell the woman she can do?
52. What does the woman imply when she says, "Oh, I have too many financial commitments at the moment"?

Select the best response to each question.

Transcript

M-Cn: Hi, Shufen. Is that the new brochure we're getting printed?

W-Am: Petra just picked it up from the print shop.

W-Br: Yes, I stopped there on my way to the office. This copy is just for us to review and approve. I have to give the printers our OK by five o'clock.

M-Cn: I love the way the colors just pop out. The last time we printed this kind of information, it looked so boring.

W-Am: But wait, isn't that our old logo on the brochure?

W-Br: I know I gave them the new logo. I'm going to call them up now and make sure they fix this.

Question
53. What did Petra do on her way to the office?
54. What does the man say about the brochure the speakers are discussing?
55. Why will Petra make a phone call?

Select the best response to each question.

Transcript

M-Cn: Did you have time to order furniture for the new meeting room?

W-Br: I have the office furniture price list, but I haven't had a chance to look at it. With the convention next month, I've been so busy working on travel arrangements.

M-Cn: Oh, that's right. That's a lot of work.

W-Br: When I was hired as office manager, I was told that was one of my responsibilities.

M-Cn: Maybe you should talk to the area director to see if that can be taken off your plate.

W-Br: There's no need. The fact is, I like working on travel plans.

Question
56. What does the woman imply when she says, "I haven't had a chance to look at it"?
57. What is most likely true about the travel arrangements that the woman is working on?
58. What does the man suggest that the woman do?

Select the best response to each question.

Transcript

M-Au: Can you please tell my supervisor what we discussed about the pop-up box my company would like to add to a Web page we're designing?

W-Br: Sure. Though we're mainly a consulting service, we do have Web developers who can be hired for hourly work. Our developers all have the most current certifications.

M-Cn: OK, well, none of our Web developers have experience with pop-up boxes, but if some of yours do, we'd be interested. Though, did Felix already explain that we'd like the pop-up box to be available when the site goes live next Monday? I'm not sure how long drawing up the contract for this arrangement will take.

Question
59. Who most likely is the woman?
60. What does the woman tell Felix' supervisor?
61. When will a Web site be launched?

Select the best response to each question.

ETS TOEIC 2023 L&R Test 4 – Image for questions 62–64
Transcript

M-Au: Stevenson's Supplies and Distributing, Andy speaking.

W-Am: Hello, this is Carolina, from Monarch Pottery. There's an issue with the delivery we received from you this morning. The invoice shows that we ordered two buckets of clear glaze, but there was none in our shipment.

M-Au: Oh, I noticed that there were two buckets left behind on the loading dock after the delivery truck left! I'll have the glaze delivered to you within an hour.

W-Am: I'd appreciate it. I need that glaze for a demonstration I'm doing in my adult wheel-throwing class this evening.

Question
62. What problem does the woman mention?
63. What does the man say about some buckets of glaze?
64. Look at the graphic. On which day is the conversation taking place?

Select the best response to each question.

ETS TOEIC 2023 L&R Test 4 – Image for questions 65–67
Transcript

M-Au: I found a place that I think we can use for the conference our company is hosting this summer. It's a hotel ballroom, but it can be set up for business events.

W-Br: OK. What's their catering like?

M-Au: Well, they don't provide meals, but the hotel will provide snacks and beverages throughout the day.

W-Br: And how many participants are we expecting?

M-Au: Last year's conference was hosted by a different company, and there were about 100 registrants. I'd expect about the same this year.

Question
65. What are the speakers mainly discussing?
66. What does the man imply about conference participants?
67. Look at the graphic. Which package will the speakers most likely purchase?

Select the best response to each question.

ETS TOEIC 2023 L&R Test 4 – Image for questions 68–70
Transcript

W-Am: Good morning. We've just parked our truck and we have a lot of equipment and furniture to move in. If you let us know the rooms where we can put the boxes, you won't have to move things again.

M-Cn: The furniture will go in the reception area. Right near the front door.

W-Am: We also have five very heavy boxes.

M-Cn: Those are the rowing machines. They go in the exercise area near the pool.

W-Am: This looks like it's going to be a very nice gym. I see you already have the weight-lifting equipment set up.

M-Cn: It was delivered yesterday. We decided to put it right here near the entrance.

Question
68. Where most likely does the woman work?
69. Look at the graphic. Where will the five heavy boxes be put?
70. What equipment was delivered yesterday?

Select the best response to each question.

Transcript

M-Au: Good morning, everyone! I'm Joshua, a volunteer guide here in beautiful Rosedale Sculpture Park. My background is in art history, so I'll do my best to answer all your questions. But first, let me give you an overview of this amazing property. It was purchased in the nineteenth century by a local family who had spent many years abroad. During their years overseas they collected many statues and other types of sculptures... some ancient, some modern, which you'll see around the gardens today. And now take out your cameras as you follow me along our first trail.

Question
71. Who is the speaker?
72. What will the listeners mostly see during their visit?
73. What does the speaker invite the listeners to do?

Select the best response to each question.

Transcript

M-Cn: Welcome to Amir's Car Talk! Let's discuss electric pickup trucks. I recommend that truck enthusiasts out there invest in one. Most accelerate as quickly as sports cars, and electric pickups are super quiet. Plus, many have a towing capacity of over five tons! Sure, electric pickups are not cheap, but the environment will benefit. Consider this, too: electric pickup trucks can even be used to power homes during an interruption in the supply of electricity. That's pretty amazing, right?

Question
74. What does the speaker recommend doing?
75. What disadvantage of electric pickup trucks does the speaker mention?
76. What alternative use for electric pickup trucks does the speaker mention?

Select the best response to each question.

Transcript

W-Am: Welcome to the monthly staff meeting. As you might guess from the number of customers we get, Big Box Supermarket performed well this past year. To show us their appreciation for our hard work, the owners are inviting us to dinner at Wharton Restaurant. Congratulations, everyone! Now, let's get back to business. We are increasing the amount of fruits and vegetables we receive. As a result, I need two employees to arrive one hour early on Saturdays and Sundays. There's a sign-up sheet in the staff room.

Question
77. Who most likely is the speaker?
78. What are the owners doing?
79. What does the speaker imply when she says, "There's a sign-up sheet in the staff room"?

Select the best response to each question.

Transcript

W-Br: Homeowners, is your heating system over ten years old? Are you paying too much for your heating bills? Honest Heating has the solution! Whether you need just a tune-up or an entirely new system, Honest Heating can help. We're the only heating company in the area that uses infrared cameras. They let us see holes, cracks, and rust that regular color cameras miss. Call today for a low-cost checkup. Mention that you heard about us on KNXY News Radio, and you'll receive a five percent discount. Don't delay; call Honest Heating today!

Question
80. What is being advertised?
81. What does the advertisement emphasize about the company?
82. How can the listeners get a discount?

Select the best response to each question.

Transcript

M-Cn: I am pleased to report on progress at our newest cement plant. Local mines began delivering raw materials, and by the end of the month, the plant delivered its first cement shipment to Regent construction company. The plant is not earning a profit yet. But we hope to be a strong partner with Regent during this construction boom. Also, all 60 employees recently completed safety training. In addition, five new employees received advanced safety training and certification. They will work with our safety program supervisors to ensure that appropriate procedures are followed.

Question
83. What is the purpose of the meeting?
84. What does the speaker imply when he says, "But we hope to be a strong partner with Regent during this construction boom"?
85. What did new employees do?

Select the best response to each question.

Transcript

W-Br: This weekend, Coleman's Downtown Theater will present a marathon of science fiction films. Some of the films being shown are over 100 years old. Fans may even learn something about the history of science fiction films, since the films will be shown in chronological order. The marathon will run on Saturday and Sunday from ten A.M. to ten P.M. On Sunday afternoon, makeup artist Sara Wills, who has created some of film's scariest space monsters, will be in the lobby giving a demonstration.

Question
86. What will happen at Coleman's Downtown Theater this weekend?
87. What might people learn this weekend?
88. Who will be in the lobby on Sunday?

Select the best response to each question.

Transcript

W-Am: Helping investors keep a long-term perspective is part of our role as financial consultants. Before today's meeting ends, I want to remind everyone about tonight's security update to our computer systems. As you know, the security of our clients' personal and financial data is our highest priority. I hope you already viewed the online training video so you're ready to use the new security features tomorrow. If not, be sure to do so this afternoon. We are the most trusted company in the industry, and we want to stay that way.

Question
89. What work do the listeners do?
90. What will happen tonight?
91. Why does the speaker say, "We are the most trusted company in the industry, and we want to stay that way"?

Select the best response to each question.

Transcript

M-Au: Greetings, listeners! Welcome to another episode of Eating Central. I recently tried two Italian restaurants that opened in the area: Arno's Bistro and Maria's Kitchen. Arno's Bistro features an elegant dining space with a nice view of South River. Maria's Kitchen offers only an unappetizing view of a parking area, but something was to my taste there: the chicken. It was moist and savory, with a fresh tomato sauce, and isn't to be missed. Sadly, the chicken at Arno's Bistro was dry, with sauce similar to what can be bought at the grocery store. Looking for some tasty Italian? Maria's Kitchen isn't pretty, but the food is superb!

Question
92. What is the purpose of the broadcast?
93. What does the speaker criticize about Maria's Kitchen?
94. What does the speaker recommend that the listeners do?

Select the best response to each question.

ETS TOEIC 2023 L&R Test 4 – Image for questions 95–97
Transcript

W-Br: Hello, Evelyn. It's Sophia, calling about my wedding arrangements. My wedding is five days away, and the forecast has changed dramatically. It was originally supposed to be sunny, but a huge storm is going to arrive on my wedding day. Could you work with the Newfield Hotel to move our five o'clock reception indoors? Please reserve the Gold Room, if it's still available. It has a wonderful dance floor and plenty of room for the band. Let me know which room you reserve so that I can let guests know about the change in plans.

Question
95. Who most likely is the listener?
96. What problem does the speaker mention?
97. Look at the graphic. What information will most likely be changed?

Select the best response to each question.

ETS TOEIC 2023 L&R Test 4 – Image for questions 98–100
Transcript

M-Au: Welcome, everyone. I've invited Ms. Sayan Mitra from Solve Now Consulting. She specializes in solving process optimization issues. Our automobile production process is too slow. According to Solve Now's analysis, the delay is in the painting process. We're wasting too much time cleaning the spraying tool when changing to a different paint color between cars. They recommend using a more powerful cleaning solution on the spraying tool. Ms. Mitra has some slides that take us through the study and recommendations. So, please welcome Ms. Mitra.

Question
98. Who is Sayan Mitra?
99. Look at the graphic. Which stage of car production is the speaker discussing?
100. What will the listeners most likely do next?

Select the best answer to complete the sentence.

Question
101. After software updates, our customers report significant _____ in both speed and reliability.

Select the best answer to complete the sentence.

Question
102. McNeal Unlimited's market profile was finished before the due date listed _____ the project plan.

Select the best answer to complete the sentence.

Question
103. Employees can take up to two weeks off at a time as long as _____ requests are approved in advance.

Select the best answer to complete the sentence.

Question
104. Service representatives are responsible for being the _____ contact for each of our clients.

Select the best answer to complete the sentence.

Question
105. The _____ of the fund-raiser was due to bad weather, so the event will be rescheduled for next weekend.

Select the best answer to complete the sentence.

Question
106. AVB Education's online courses help users master many computer skills more _____ than other learning methods do.

Select the best answer to complete the sentence.

Question
107. The _____ of several celebrities at the Sasaki Museum attracted local residents seeking photographs.

Select the best answer to complete the sentence.

Question
108. The committee enthusiastically _____ the theater company's grant application because it encourages community participation.

Select the best answer to complete the sentence.

Question
109. Mr. Ibrahim told the management team that preparation for the annual shareholders' meeting was going _____ as planned.

Select the best answer to complete the sentence.

Question
110. Aryxco's shipping costs vary based upon the destination and the weight _____ the package.

Select the best answer to complete the sentence.

Question
111. The health records of our clients are stored on a _____ server that is accessible only to authorized users.

Select the best answer to complete the sentence.

Question
112. Before we sign a contract with the heating company, we must confirm that its proposal meets our installation _____.

Select the best answer to complete the sentence.

Question
113. The area _____ the new Furniture Vine headquarters is covered by dense forest.

Select the best answer to complete the sentence.

Question
114. The firm's top analysts expect that the acquisition of Valuwest, Inc., will lead to a _____ future for shareholders.

Select the best answer to complete the sentence.

Question
115. Upon reviewing the draft of the agreement, the lead lawyer will notify Ms. Gwan's team _____ any concerns.

Select the best answer to complete the sentence.

Question
116. Following a two-year break, the Grear Institute is once again _____ career-building workshops for health-care workers.

Select the best answer to complete the sentence.

Question
117. The Cedar Lake Hotel adjusted its _____ prices in an attempt to increase its share of the growing market.

Select the best answer to complete the sentence.

Question
118. Operating hours of Big Midwest Cafés are subject to local _____ enforced by the city in which the café is located.

Select the best answer to complete the sentence.

Question
119. The legal department _____ revisions to the amendment last week, and Ms. Koehler sent it to the corporate group for review.

Select the best answer to complete the sentence.

Question
120. Ms. Arriata asked all _____ in yesterday's Productivity and Technology workshop to send in their questionnaires.

Select the best answer to complete the sentence.

Question
121. Consumers noted that Sunnyside Chocolates taste _____ different from all other chocolates.

Select the best answer to complete the sentence.

Question
122. With bicycling becoming more popular than ever, the city council plans to _____ the number of bicycle lanes on city streets.

Select the best answer to complete the sentence.

Question
123. Claston Industry's guidelines help ensure that equipment ordered from all suppliers _____ safety standards.

Select the best answer to complete the sentence.

Question
124. Though Ms. Daiyu _____ handles customer inquiries, Mr. Mei takes over when she gets a special assignment from her manager.

Select the best answer to complete the sentence.

Question
125. Opportunities for growth cannot _____ by Aksika Medical without a careful analysis of the costs and benefits.

Select the best answer to complete the sentence.

Question
126. Mayson Technology not only leads its competitors in revenue _____ in award-winning innovations.

Select the best answer to complete the sentence.

Question
127. Our presentation will provide an overview of _____ the theoretical and the practical aspects of machine learning.

Select the best answer to complete the sentence.

Question
128. The responsibilities of new assembly-line supervisors at the Streamline Auto Plant increase _____ as they gain more experience.

Select the best answer to complete the sentence.

Question
129. Although unforeseen factors initially _____ the construction of the wind farm, it opened on schedule.

Select the best answer to complete the sentence.

Question
130. _____ Haruto sees an opportunity for professional development, he is sure to take advantage of it.

Select the best answer to complete the text.

Evergreen Mountains Scenic Railway

The Evergreen Mountains Scenic Railway has reopened after a yearlong renovation project. First built over a century ago, the railway is one of the oldest in the nation. The recent closure was necessary to make extensive upgrades to the aging tracks and train cars. ---[131]---, renovations were made to the historic station.

Sightseers on the railway will enjoy a trip through the Evergreen Forest as they ---[132]--- to the top of Walden Mountain. Here the train will make an hour-long stop for visitors to tour the new visitor center or ---[133]--- enjoy the views from the highest mountain in the region. The return trip takes a different route back to the station. ---[134]---. Tickets for this amazing journey are available online.

Question
131. Question 131
132. Question 132
133. Question 133
134. Question 134

Select the best answer to complete the text.

To: Marcus Witt <mwitt@bmail.com>
From: Julie Mendell <contracts@nevycorp.com>
Date: 1 June
Subject: Your contract with Nevy
Attachment: Renewal form

Dear Mr. Witt:

Greetings from the Nevy Corporation. I hope this message finds you well.

As I mentioned on our recent call, we are conducting a review of our current ---[135]---. This includes your agency. ---[136]--- the difficult year, we have been impressed with your agency's professionalism and positive results. ---[137]---. Please sign the attached document and return it to us at your earliest convenience.

We ---[138]--- forward to strengthening our relationship with you and your team. If you have any questions or concerns, please let us know.

Sincerely,

Julie Mendell
Partner Relations Manager

Question
135. Question 135
136. Question 136
137. Question 137
138. Question 138

Select the best answer to complete the text.

Save Big at Buelo Fitness!

At Buelo Fitness, we seek to improve the physical and mental well-being of all Carver residents. Since the gym is locally owned, ---[139]--- will give you the attention and guidance you need to maximize your fitness. ---[140]--- another year comes to an end, why not get in shape? ---[141]---. But you must act fast! These limited-time deals are only valid through December 31.

The Buelo Bundle consists of fifteen classes within three months for just $100. The Buelo Unlimited package is just $10 for the first month, and then $100 per month thereafter. It requires a six-month ---[142]---.

Question
139. Question 139
140. Question 140
141. Question 141
142. Question 142

Select the best answer to complete the text.

To: jliu@lle.com
From: customersupport@gerdenbank.com
Subject: Service Fee
Date: 27 May, 10:34 A.M.

Dear Ms. Liu,

---[143]--- an error in our internal computer processing system, a service fee was incorrectly deducted from your savings account on 23 May. This error has been fixed, and a refund was posted to your account on 25 May. You ---[144]--- this deposit on your next statement under the description "Fee adjustment."

We apologize if this has resulted in any ---[145]---. Please contact us if you have any concerns regarding this issue. ---[146]---.

Sincerely,

Jennifer Ayers
Customer Support
Gerden Bank

Question
143. Question 143
144. Question 144
145. Question 145
146. Question 146

Select the best answer for each question.

MEMO

To: All Staff
From: Amaya Sodhi
Subject: Online Portal
Date: 22 August

The online portal is now up and running. To use it, patients must first obtain an activation number from a staff member here. Patients will then be able to register to access their records, get lab results, and book appointments.

We had also planned to launch a payment option within the portal. However, the Web developers are still dealing with issues with the billing system. As a result, that part of the system will be implemented at a later time.

It will take some time for all of us to learn how to work with the portal. If you have any questions, please contact Marie at extension 244.

Question
147. Where most likely does Ms. Sodhi work?
148. What has been delayed?

Select the best answer for each question.

Welcome to the Mirjana Springs Hotel in Dubrovnik.

The network password for complimentary Web access is "Mirjanawifi." It is offered throughout the hotel.

For hotel-related requests, please contact the front desk. For information on local attractions and tourist excursions, please see Ms. Novak in our recreation office.

We hope you enjoy your stay!

Room #: 1296
Guest: Devon Tolga
Clerk: Malina Babic
Check-in: May 23
Checkout: May 25
Arrival time: 8:23 P.M.

Question
149. What is indicated about Internet access at the Mirjana Springs Hotel?
150. What is indicated about Ms. Novak?

Select the best answer for each question.

Mini-pure: Portable Air Purifier

Mountain Clear Air, a leader in air purifying devices, introduces Mini-pure, the first portable air purifier of its kind. Developed by leading environmentalists and engineers, Mini-pure cleans air by using negative ions! Plus, it's small and convenient, so you can take it with you wherever you go.

• Environmentally friendly and effective
• Fits easily into a purse or briefcase
• Reduces pollutants and allergens
• Charges quickly with any standard phone charger
• For use at home, in the office, or anywhere

Find out more at Minipureairclean.com.

Question
151. For whom is the advertisement most likely intended?
152. What is NOT indicated about the air purifier?

Select the best answer for each question.

Jim Szymanski (9:42 A.M.)
Bev, I want to give you a heads-up. There's a broken water valve at the Eastbury Student Apartments. The water there will be shut off for 2 hours.

Bev Munoz (9:43 A.M.)
No problem. We can wash our hands at the Carlton Apartments after we finish this job.

Jim Szymanski (9:44 A.M.)
Right. We'll be doing the same thing this morning as we did last time. We'll enter each apartment unit and vacuum out the filter in the wall air conditioner. Any filter that looks too dusty should be replaced. Also, we should clear out debris from the vents.

Bev Munoz (9:46 A.M.)
Got it. Will all the apartments be unoccupied?

Jim Szymanski (9:47 A.M.)
The students are on school holiday. But you may want to knock on the doors just in case.

Bev Munoz (9:48 A.M.)
OK. I can handle Building A because I'm parked nearby. You could work on Building B. The work will go more quickly that way, and we'll have time for an afternoon lunch break.

Jim Szymanski (9:49 A.M.)
Exactly. Let me know if you need anything else this morning.

Question
153. What will Mr. Szymanski and Ms. Munoz do this morning?
154. At 9:47 A.M., what does Mr. Szymanski imply when he writes, "The students are on school holiday"?

Select the best answer for each question.

To: Larisa M. Lee
From: Minnich Furniture
Subject: Furniture Sale Ends Friday
Date: Wednesday, 28 August

Minnich Furniture Seasonal Sale!
Last three days for up to 50% savings. Shop for:
Sectionals | Sofas | Lamps | Bedroom sets

Over 1,000 items on sale. Hurry! Inventory is going fast!
Shop online at www.minnichfurniture.com

• Limited quantities of certain items are available. Limit 2 sale items per customer.
• Offer applies to Internet orders only. Additional cost for shipping.
• Returns must be initiated within 30 days.
• See Web site for full details and photos of all offerings.

Question
155. Who most likely is Ms. Lee?
156. How can purchases be made from Minnich Furniture?
157. What is indicated in the e-mail?

Select the best answer for each question.

Johan Krueger
Xolani Publishing
291 Waring Road
Pretoria 0002 South Africa

16 June

Nadja Abdi, Office Manager
64 Kenda Avenue
Nairobi 00606 Kenya

Dear Ms. Abdi,

Thank you for requesting a free trial issue of Modern Style Magazine. Enclosed is your complimentary issue. Businesses like yours benefit greatly from our magazine service. Did you know that patients typically wait up to twenty minutes before their checkup or cleaning? Having magazines to read helps the wait time pass quickly.

Ready to order a full subscription? Return the enclosed card and get 20 percent off the newsstand price. As a bonus, we will include a copy of our annual review issue at no extra charge.

Sincerely,

Johan Krueger
Johan Krueger, Xolani Publishing

P.S. We publish magazines for a variety of readers worldwide, including popular titles such as Sports Today, Home Repair Journal, and Budget Traveler Monthly. As a business, you can request a complimentary trial issue of any title in our catalogue. Just visit our Web site today!

Question
158. What type of business does Ms. Abdi most likely manage?
159. The word "pass" in paragraph 1, line 4, is closest in meaning to
160. What is indicated about Xolani Publishing?
161. What is NOT offered to Ms. Abdi in the letter?

Select the best answer for each question.

FOR IMMEDIATE RELEASE
Contact: Roberto Barboza
351 922 555 965

LISBON (18 June)—This year's International Candy Conference will be held in Lisbon, Portugal, at the Vil de Maitros Convention Center near the Bibb Bubblegum factory. Thousands of candy industry specialists from around the world are expected to attend the event on 8–10 September. — [1] —.

Amanda Bibb, CEO of Bibb Bubblegum, takes the chewing gum industry very seriously. — [2] —. As the company's fourth-generation CEO, she proudly shares, "My family is excited to sponsor this event and thrilled to be the first chewing gum company ever to host the International Candy Conference!" Ms. Bibb is also especially pleased that the candy conference will be in Portugal this year. — [3] —. "Bibb Bubblegum started with a tiny shop near Lisbon. While our main factory is local, we now sell our gum in seven countries. We hope this event will bring attention and revenue to our community as well as to the international bubblegum market."

For more information about the International Candy Conference and for tours of the Bibb Bubblegum factory, contact Roberto Barboza at 351 922 555 965 or visit www.BibbBubblegum.com. — [4] —.

Question
162. What is the main purpose of the press release?
163. What is indicated about the Bibb Bubblegum company?
164. Who most likely is Mr. Barboza?
165. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "That number now will likely include many gum manufacturers, as Bibb Bubblegum will host this year's event."

Select the best answer for each question.

Your upgraded Impala card is in the mail!

At Impala Credit Union, your safety and convenience are paramount. That is why we are introducing contactless technology for all our member credit and debit cards. With this new development, you will no longer have to swipe or insert your card in a chip reader at checkout. In fact, you will not even need to remove your card from a physical wallet; simply hold it near a point of sale for it to be read!

There are a few important things to keep in mind. First, your current card will be deactivated on October 31. You may continue to use it until that time.

Second, the upgraded card may arrive before your current one expires. Once you activate the new card, the old one will automatically be deactivated and no longer be valid for use. You will need to manually activate your new card by following the instructions on the attached sticker.

Third, your contactless technology card will have a new card number, expiration date, and security number. When activating, you will be prompted to choose a PIN (personal identification number). The PIN from your current card will not automatically transfer over. Be sure to update your card on file for all preferred online retailers and app subscriptions to ensure continued access.

We hope that you enjoy your new card. For any questions regarding your contactless technology Impala card, feel free to contact customer service at 1-610-555-0168.

Question
166. What is the purpose of the notice?
167. What is indicated about the new Impala card?
168. What do customers need to do when activating their new card?

Select the best answer for each question.

Frieda Jung (9:16 A.M.) I have to be out of the office starting on Wednesday until next Monday. I need to present a funding request at the regional legislature office. Would you both feel comfortable giving the presentation about the new Riverwalk to the urban development committee on Friday?

Cassie Alswith (9:18 A.M.) I think we could handle that. Right, Austin?

Austin Everett (9:20 A.M.) Definitely. I'm not sure how available you will be, Ms. Jung, but we could send you an overview of the presentation on Thursday if you'd like.

Frieda Jung (9:22 A.M.) I don't think that's necessary. Please be sure to highlight the revenue that we think will be brought into the region by the new businesses, as well as the positive environmental impacts our research group noted.

Austin Everett (9:23 A.M.) Got it. We will make sure to do that.

Cassie Alswith (9:25 A.M.) Would it be okay if I submit the weekly progress report on Monday instead of Friday? That way I'll have a little more time to prepare for the presentation.

Frieda Jung (9:26 A.M.) Yes, that's a good idea.

Cassie Alswith (9:26 A.M.) Great. Thank you!

Frieda Jung (9:27 A.M.) I might not respond to e-mail as frequently while I'm gone, but feel free to call me or text me if there's anything urgent that comes up.

Question
169. Why will Ms. Jung be out of the office?
170. At 9:22 A.M., what does Ms. Jung most likely mean when she writes, "I don't think that's necessary"?
171. What is indicated about the Riverwalk?
172. What is suggested about Ms. Alswith's report?

Select the best answer for each question.

Westmouth Financial Services
1311 Paul Street
Exeter EX8 9YJ, United Kingdom

14 July

Dear Ms. Tartal,

I am writing to notify you of some upcoming changes regarding your retirement investment account at Westmouth Financial. — [1] —. Firstly, as you may already know, your primary financial services advisor, Felix Reardon, is retiring next month. — [2] —. I have over fifteen years of experience working in personal finance and have worked at Westmouth Financial for three of those years, helping over 25 clients meet their retirement goals through savvy financial planning. I am excited to help you continue this journey.

Secondly, I would like to schedule a time to meet or talk with you about your current portfolio. — [3] —. We could meet in person or just have a simple phone or video chat, but it would be good for us to touch base to plan your investment strategy for the next ten years as you are nearing your retirement. Along those lines, I specifically wanted to see if you were interested in shifting some of your funds into more stable assets like bonds and annuities. — [4] —. I usually recommend shifting into these safer options as you get closer to retirement. Please feel free to call me or send an e-mail so we can arrange a time to talk. Thanks, and I look forward to speaking more.

Sincerely,

Rita Hidayat
Rita Hidayat, Account Manager

Question
173. What is indicated about Ms. Hidayat?
174. What is suggested about Ms. Tartal's financial portfolio?
175. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Therefore, I will be taking over the management of your account."

Select the best answer for each question.

Passage 1

New Home for Theatre Group

AUCKLAND (11 July)—The south end of Darby Street is dominated by the imposing Victorian building that formerly held the main branch of Pacific Trade Bank. That building is now the home of the Cornata Theatre Company. After a grand-opening ceremony on Tuesday, tours of the new theatre were given to attendees.

The debut show is Relax, a comedy by Mi-Sun Yeo about a popular tourist site. Performances are scheduled to begin on Saturday, 16 July, and run until the end of the month.

According to Noah Larkins, the artistic director of the Cornata Theatre Company, "talk-backs" will immediately follow every performance. Talk-backs allow the director and cast members to share their thoughts about the play, and audience members can ask them questions. "We want to be part of the artistic communities in both Auckland and the larger community around us," said Mr. Larkins.

The building houses a main stage theatre that seats approximately 325 people and a smaller studio theatre upstairs. The company will also offer acting classes for children and adults. For more information or to buy tickets, visit the company's Web page at www.cornatatheatre.nz.

Passage 2

Thank you for attending Relax. Please take a few moments to tell us about your experience.

Name and e-mail address: Julia Cruz <jcruz@northwing.nz>

1. How would you rate the performance you saw?
Excellent X     Good ___     Fair ___     Did not enjoy ___

2. How would you rate your overall theatre experience?
Excellent ___     Good X     Fair ___     Did not enjoy ___

3. How did you hear about us? (Check all that apply.)
Print advertisement X    Social media X    Television ___    E-mail ___

Comments: The play was a fascinating story, and the acting was brilliant. I'm delighted to be a subscribing member of the theatre this season. If all the shows are this good, I'll be very happy. There did seem to be a problem with the concession stand. There was a long line for food and drinks, and it did not move very quickly.

Question
176. What is the purpose of the article?
177. Who is Ms. Yeo?
178. What does the article mention about the building on Darby Street?
179. What is suggested about Ms. Cruz?
180. What does Ms. Cruz indicate in the survey?

Select the best answer for each question.

Passage 1

Blendora Coffee
Item 16: Creamy Vanilla Blendelicious

Steps

1. Pour espresso: Use dark roast or decaf. For small drinks, add 1 shot. For medium drinks, add 2 shots. For large drinks, add 3 shots.

2. Pour milk: For regular drinks, use whole milk. When customers request a light drink, use nonfat milk.

3. Add flavor: Use vanilla powder. For small drinks, add 2 scoops. For medium drinks, add 3 scoops. For large drinks, add 4 scoops.

4. Add ice: Use the markings on the ice scoop for small, medium, and large drinks.

5. Blend: Press the orange button on the blender. The texture should be creamy.

6. Finish and serve: Pour into a plastic cup. For regular drinks, top with whipped cream and use a domed lid. For light drinks, do not top with whipped cream and use a flat lid.

7. Clean up: Rinse blender cover and metal blender cup. Wipe the counter.

Passage 2

Blendora Coffee Barista Training

Trainee: Matt Molinelli
Trainer: Kuniko Osawa
Date: June 17

Drink: Creamy Vanilla Blendelicious (Light) Size: [ ] Small [✓] Medium [ ] Large

Rate the quality of the finished beverage.
[ ] Perfect [ ] Very Good [✓] Good [ ] Acceptable [ ] Unacceptable

What errors did the trainee make?
Mr. Molinelli measured correctly for a medium beverage, and he used nonfat milk. However, he did everything else according to the regular recipe, not the light one.

Comments: Mr. Molinelli was adept at using his hands, and he kept a smile on his face. Once he memorizes the recipes, he will be an excellent barista.

Question
181. Who are the instructions meant for?
182. According to the instructions, what is true of the Creamy Vanilla Blendelicious?
183. How many scoops of vanilla powder did Mr. Molinelli use?
184. What did Mr. Molinelli do wrong?
185. What does Ms. Osawa suggest about Mr. Molinelli in the form?

Select the best answer for each question.

Passage 1

Dialed-In: The Web Site for Professional Connections

Quentin Rines
Dialed-In Code number: 04404782

Position wanted:
Director of Commercial Lending

Experience:
Assistant Manager, Commercial Lending
First Bank of Barbados
Three years, three months (present position)

Loan Officer
First Bank of Barbados
Three years, eight months

Teller
First Bank of Barbados
1 year, two months

Passage 2

To: Quentin Rines <qrines@islandlink.bb>
From: Rozella Huy <rozella.huy@ventana.com>
Date: 14 November
Subject: Job offer

Dear Mr. Rines:

On behalf of all staff here at Ventana Bank, I want to say how pleased we were to meet you last week. We appreciate that you were able to spend so much time with us discussing your background and plans for the future. We are pleased to offer you the position of director of commercial lending. The position will be based in our George Town location on the Cayman Islands. Should you accept the position, you will receive the pay and benefits described during the interview process, as well as a relocation reimbursement of USD $1,000.

Please let us know whether you accept the offer by 29 November and inform us of your preferred start date. We hope to have the position filled by mid-December.

Congratulations on being selected. We look forward to welcoming you to our team.

Sincerely,

Rozella Huy
President, Ventana Bank

Passage 3

*E-mail*

To: Tomas Melville <tmelville@homenetwork.bb>
From: Quentin Rines <qrines@islandlink.bb>
Date: 14 November
Subject: New position

Mr. Melville,

I just received the job offer from Ventana Bank that we discussed on Monday. They are meeting my salary request and offering me money for relocating too.

This has been my goal ever since you hired me as a teller, right out of college. But now that I have been offered my dream job, I am having doubts. The new location seems so far away. I would rarely get to see my parents and my siblings.

I would welcome your help in this matter. Could we get together in the next few days for lunch or coffee? As you know, I have always valued your input, and I have missed our lunchtime conversations since you retired.

Quentin

Question
186. According to the online profile, what is Mr. Rines's current job?
187. What is indicated about Mr. Rines in the first e-mail?
188. What is Mr. Rines's concern about the position?
189. According to the second e-mail, why does Mr. Rines want to meet with Mr. Melville?
190. What is suggested about Mr. Melville?

Select the best answer for each question.

Passage 1

The Mayan Joy Cocoa Process
From our organic fields to your kitchen table!

1. We plant and cultivate the seeds following ancient traditions.
2. We dry, clean, and prepare the seeds naturally.
3. We toast the cocoa beans and remove the shells by hand.
4. We grind the shelled beans to produce 100% pure cocoa powder.
5. YOU enjoy our Mexican cocoa, a rich, sensational, delicious superfood!

Passage 2

Mayan Joy Cocoa
Av Tulum Plaza Galerias
Cancun, Quintana Roo 97655
Mexico

March 24

James Grigio
39 Lansford Lane
Valley Falls, Kansas 66088
United States

Mayan Joy Cocoa Representative:

When I was recently in Mexico, I purchased a block of your fine cocoa. It was the best I ever had! I did some research on your products, and I was very impressed with your process. I especially appreciate that your workers take care to remove the shells from the beans by hand.

I would like to purchase some more to make my own chocolates at home. Please send me information and pricing. I would prefer to purchase a one-pound block of pure, unsweetened Yucatan cocoa. I will be sweetening the candy myself, so I am not looking for sweetened cocoa.

Thank you.

James Grigio
James Grigio

Passage 3

Mayan Joy Cocoa Products Chart

House Blend
Half-pound bag $25
Item: D-23
Rich, bittersweet, blended powder
Ready for making steamy, frothy, hot drinks
Cocoa, white and brown sugar, cinnamon, ancho, allspice, anise, and cayenne

Artisan Block
1 pound $40
Item: C-100
Pure cocoa from the Yucatan
Perfect for drinks, cooking, baking, and confections
100% pure cocoa in block form

Block Gift
2 pounds $98
Item: C-200
Pure cocoa from the Yucatan
Beautifully displayed in a handcrafted wooden gift box
100% pure cocoa in block form

Mountain Bag
1 pound $65
Item: M-42
Mountain grown in the highlands of Guatemala
Unsweetened cocoa in bag designed with artwork from Guatemala
100% pure cocoa in block form

Question
191. Based on the process chart, what is done to the seeds immediately after they are cultivated?
192. What does Mr. Grigio indicate in the letter?
193. What step in Mayan Joy Cocoa's process does Mr. Grigio praise?
194. What is true about the Mayan Joy Block Gift?
195. What product will Mr. Grigio most likely purchase?

Select the best answer for each question.

Passage 1

Customer Survey Feedback Report

Generated for: Floorsy, Inc.
Conducted by: Gwyneth Gupta
Medallion Marketing Consultants

Overall customer experience: Neutral
Customer service: Somewhat Unsatisfied
Product options: Neutral
Product value: Somewhat Satisfied
Web site organization: Very Satisfied

Comments: The results of Medallion's survey are compiled above. We had 923 responses. There are several areas where Floorsy could improve its services to grow the business. First, customers had issues getting adequate customer service—this was due to slow e-mail response times, especially when making changes to orders. Medallion recommends investing in a chat window for the Web site and training customer representatives to use it. Customers enjoyed the Web site, and the chat feature would allow customers to get immediate service.

One general comment stood out regarding product options. Customers appreciated the wide variety of low-pile carpets with short fibers. They appreciated their high durability for areas where people frequently walk. However, they were also interested in thicker shag rugs for lounge areas like living rooms.

Passage 2

Floorsy Discount Coupon

Thank you for responding to our customer survey!
As a reward for your support, get 20% off your next online purchase from May 1 to 31!

Enter the code REWARD20 at checkout.

Note: Floorsy.com offers free shipping and handling on all orders.

Passage 3

Thank You For Your Order

Dear Mr. Lindsay,
Thank you for your phone order. The following items from your order #104850 have been delivered.

Hendesia Low-Pile Rug in Ruby Red (6 x 9)   x 1   $180.00
Verenia Shag Rug in Blue (6 x 9)   x 1   $250.00
Subtotal   $430.00
Discount   $86.00 (Code: REWARD20)
Total   $344.00
Paid in full

As a growing business, we take all reviews and comments seriously. Please visit www.floorsy.com/comments to submit a review, and receive 10% off your next purchase. If you need assistance with your purchase, please e-mail customerservice@floorsy.com.

Question
196. What is indicated in the report?
197. What is one recommendation Ms. Gupta makes in the report?
198. According to the coupon, what is true about Floorsy?
199. What can be concluded about Floorsy?
200. What is most likely true about Mr. Lindsay?

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