ETS TOEIC 2023 L&R Test 7 (Online Test)

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Select the one statement that best describes what you see in the picture.

ETS TOEIC 2023 L&R Test 7 – Image for question 1
Transcript

(A) The woman is tying her shoe.

(B) The woman is putting on some sunglasses.

(C) The woman is polishing her vehicle.

(D) The woman is unloading some bags.

Question
1. Question 1

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2023 L&R Test 7 – Image for question 2
Transcript

(A) Some artwork is mounted on a wall.

(B) A dresser drawer has been left open.

(C) Some chairs are stacked in a corner.

(D) Magazines are scattered on the floor.

Question
2. Question 2

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2023 L&R Test 7 – Image for question 3
Transcript

(A) She's getting on a bus.

(B) She's grasping a door handle.

(C) She's pulling some wheeled luggage.

(D) She's walking through an outdoor park entrance.

Question
3. Question 3

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2023 L&R Test 7 – Image for question 4
Transcript

(A) One of the men is seated underneath a window.

(B) One of the men is reading in front of a shelf.

(C) Some women are writing on a whiteboard.

(D) One of the women is using a laptop computer.

Question
4. Question 4

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2023 L&R Test 7 – Image for question 5
Transcript

(A) Some people are picking items up off the ground.

(B) Some umbrellas have been opened.

(C) There's some furniture in a hotel lobby.

(D) There are some people hanging up lights.

Question
5. Question 5

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2023 L&R Test 7 – Image for question 6
Transcript

(A) Some safety cones are being removed from a work site.

(B) Some helmets have been placed on the ground.

(C) Some workers are directing traffic.

(D) A road is being dug up by some workers.

Question
6. Question 6

Select the best response to the question.

Transcript

When will the office be open after the renovations?

(A) Tuesday morning.

(B) Some inventory control.

(C) I'll wear a business suit.

Question
7. Question 7

Select the best response to the question.

Transcript

Why didn't we order more watches for the store?

(A) Because we haven't sold many lately.

(B) I can watch that for you.

(C) In alphabetical order, please.

Question
8. Question 8

Select the best response to the question.

Transcript

Which workshop do you want to attend?

(A) I'd prefer the one on leadership skills.

(B) His office is upstairs.

(C) Sure, that works for me.

Question
9. Question 9

Select the best response to the question.

Transcript

Who else needs to approve the logo design?

(A) Every page is numbered.

(B) Yes, let me get you a pen instead.

(C) I'm waiting for a call from our marketing department.

Question
10. Question 10

Select the best response to the question.

Transcript

Can you please turn up the lights so I can take a photograph?

(A) This isn't very heavy.

(B) Sure, no problem.

(C) The music is quite loud.

Question
11. Question 11

Select the best response to the question.

Transcript

Where can I get my passport renewed?

(A) Two hours long.

(B) There's a list of locations online.

(C) Yes, I travel frequently.

Question
12. Question 12

Select the best response to the question.

Transcript

How are we going to increase our sales?

(A) He works in the accounting office.

(B) Yes, I am going there.

(C) By advertising on social media.

Question
13. Question 13

Select the best response to the question.

Transcript

Why did you replace the coffee machine in the break room?

(A) She installed new software.

(B) A company credit card.

(C) There was a sale.

Question
14. Question 14

Select the best response to the question.

Transcript

Where is Mr. Kim meeting with the new interns?

(A) I've conducted several workshops.

(B) We met when we were in college.

(C) Didn't you get the memo?

Question
15. Question 15

Select the best response to the question.

Transcript

When will the client sign the contract?

(A) No, my desk is made from solid wood.

(B) We're scheduled to do that this afternoon.

(C) Fourteen new employees is a record!

Question
16. Question 16

Select the best response to the question.

Transcript

Can I order some dessert?

(A) The kitchen closed an hour ago.

(B) To start the meal.

(C) She usually walks there.

Question
17. Question 17

Select the best response to the question.

Transcript

Isn't Mr. Romero managing the storeroom inventory?

(A) No, he's working with a different team.

(B) The warehouse on Mill Street.

(C) OK, I'll be there soon.

Question
18. Question 18

Select the best response to the question.

Transcript

Will the new software be installed tonight or tomorrow?

(A) Your computer is already fully updated.

(B) The password is confidential.

(C) About twenty minutes.

Question
19. Question 19

Select the best response to the question.

Transcript

When do you need me to return the projector?

(A) At the company headquarters.

(B) Turn right at the light.

(C) By the end of the week.

Question
20. Question 20

Select the best response to the question.

Transcript

I don't think we'll need the large conference room.

(A) Only ten people registered.

(B) We'll take the large shirts, please.

(C) I'm going to Milan this year.

Question
21. Question 21

Select the best response to the question.

Transcript

There's going to be a coffee break, isn't there?

(A) No, the plastic cups won't break.

(B) I'll just look in the directory. Thanks.

(C) It is a six-hour conference.

Question
22. Question 22

Select the best response to the question.

Transcript

Has next quarter's budget been approved?

(A) I saw that film last week.

(B) Three kilometers away.

(C) It's still being reviewed.

Question
23. Question 23

Select the best response to the question.

Transcript

Do you like the new carpet in the lobby?

(A) The car is parked outside.

(B) No, not at all.

(C) Yes, I have several hobbies.

Question
24. Question 24

Select the best response to the question.

Transcript

We should go and get some lunch now.

(A) It's a new approach.

(B) I bought these shoes on sale.

(C) I have a dentist's appointment at noon.

Question
25. Question 25

Select the best response to the question.

Transcript

Would you be interested in a magazine subscription?

(A) Definitely—how much is it?

(B) A full-page ad.

(C) No, it's my own recipe.

Question
26. Question 26

Select the best response to the question.

Transcript

I don't think Mr. Beck will like the new production plan.

(A) You don't think so?

(B) To visit the plant tomorrow.

(C) About an hour on Tuesday.

Question
27. Question 27

Select the best response to the question.

Transcript

Shouldn't we discuss the advertising campaign now?

(A) On the radio.

(B) A roundtable discussion.

(C) No, we have other priorities.

Question
28. Question 28

Select the best response to the question.

Transcript

Where should I put this box of report binders?

(A) The delivery truck is late.

(B) Our team report contains a lot of interesting data.

(C) The cabinet in my office is full.

Question
29. Question 29

Select the best response to the question.

Transcript

Have you seen our orientation video for new employees?

(A) Seven new employees.

(B) Yes, I watched it this morning.

(C) We still haven't met.

Question
30. Question 30

Select the best response to the question.

Transcript

When are you planning to take a vacation?

(A) She planned the event herself.

(B) I'm working on three projects.

(C) Could you take our picture, please?

Question
31. Question 31

Select the best response to each question.

Transcript

M-Au: Fernanda, I know we were hoping to have the walls in the office repainted next month. But do you think it'll be too much of a disruption for the employees?

W-Br: I think it'll be fine. I asked the team when they'd like to work from home the next few months. Most people prefer Mondays and Fridays, so we could have the painters come on those days.

M-Au: Sounds good. I'll reach out to some companies to see who's available to do the work.

Question
32. What are the speakers discussing?
33. What did the woman ask a team about?
34. What does the man offer to do?

Select the best response to each question.

Transcript

W-Br: Hi, Gregor. The customers at table 23 wanted to let you know they really enjoyed their meal. They had the vegetable stew.

M-Au: Thanks for letting me know. Unfortunately, Rajeev just informed me that he has to leave early. We won't have enough cooks to cover the evening rush.

W-Br: Oh. I'll let the customers know that some of their food might take longer than usual to come out.

M-Au: That's a good idea.

Question
35. Where do the speakers most likely work?
36. What problem does the man mention?
37. What does the woman say she will do?

Select the best response to each question.

Transcript

M-Au: Thank you, Amany, for agreeing to come in and test out our new video game. Given your expertise in the field, we're excited for you to play it and let us know what you think.

W-Am: It's my pleasure. I love playing games that are in development and sharing ideas for improvements. I heard that this game was designed to be used as a training tool for delivery drivers, right?

M-Au: Correct. It's designed to teach drivers to choose the most efficient routes. Oh, and by the way, it's nearly lunchtime—would you like me to take you over to the cafeteria before you get started? All the food is complimentary.

Question
38. What was the woman hired to do for a video game?
39. According to the man, who has a video game been designed for?
40. What does the man invite the woman to do?

Select the best response to each question.

Transcript

W-Br: I really appreciate you coming to my office to help fix my printer, Malik. I tried going through the troubleshooting steps on my own, but it still jams up on me every time I try to print double-sided copies.

M-Cn: No problem. I can help you. Can you try printing a test document for me so I can see what's happening?

W-Br: Sure. I'll print the first two pages of the budget report I'm working on.

M-Cn: Hmm. It looks like you're using paper that's a nonstandard size. That may be why it's not going through smoothly, but I'll take a closer look to see what else could be wrong.

Question
41. Why did the man come to the woman's office?
42. What does the man ask the woman to do?
43. What does the man notice?

Select the best response to each question.

Transcript

M-Cn: Elson Electric Service. How can I help you?

W-Br: Hi. My name's Kriti Bora. I'm calling because I received an electricity bill from your company in the mail. But I don't understand why, since my bills are paid automatically through my bank account.

M-Cn: Let me check your customer account, Ms. Bora. Hmm... It looks like the payment didn't go through. Have you changed anything recently?

W-Br: Well, I changed banks about a month ago, but I thought that I'd informed you about it.

M-Cn: I don't see any recent updates here. So, I'm sorry, but I'll need you to update your bank account information on our Web site. I'll send you the link to the form.

Question
44. Why is the woman calling?
45. What did the woman do a month ago?
46. What does the man say the woman needs to do?

Select the best response to each question.

Transcript

M-Au: Hi, Dr. Patel. Thanks for contacting us for a second meeting.

W-Br: Good to see you both again. As you know, my dental practice has been growing, so I've decided to purchase the latest carbon dioxide dental laser your company makes.

M-Au: Excellent news!

W-Br: But I do have a question. While I'm convinced of the benefits of this machine for my dental patients, this is a huge financial commitment. Do you offer any payment plans?

M-Au: Yes, and Mr. Kim here can help you with that.

M-Cn: Sure. Just give me a minute to bring up the relevant information on my tablet. I'll go over each option with you in detail.

Question
47. Who most likely is the woman?
48. What does the woman say she has decided to do?
49. What do the men say are available?

Select the best response to each question.

Transcript

M-Au: I've had a chance to look at your commercial dishwasher. Unfortunately, the drain pump needs to be replaced, and I don't have the part on hand.

W-Am: But we're about to open for dinner, and all our tables are booked this evening. There's nothing you can do now?

M-Au: I'm afraid not. I'll request that the replacement part be sent by express shipping, but it could still take a couple of hours to complete the repair.

W-Am: All right—but please let me know as soon as you get the part. We're really going to be busy this evening, and I'm concerned we won't have enough tableware to last the whole evening.

Question
50. Who most likely is the man?
51. What does the man offer to do?
52. Why does the woman say she is concerned?

Select the best response to each question.

Transcript

M-Cn: Good morning, Ms. Phillips. We're glad to be working with you. Is this the space that you want us to redesign?

W-Br: Yes, this is it—the waiting room. We want patients to relax while they wait here. We'd like the space to have soothing colors and comfortable furniture.

M-Au: You know, one thing that's been very popular in health-care facilities is aquariums.

M-Cn: Children especially enjoy watching fish swim around in the tank.

W-Br: That'd be great—if I can afford it.

M-Au: We'll need to know the size of the space before we can tell you how much it'll cost. Let's start by measuring the room.

Question
53. Where does the woman most likely work?
54. What do the men suggest doing?
55. How will some measurements be used?

Select the best response to each question.

Transcript

W-Br: Welcome to our career-fair booth. Can I answer any questions for you?

M-Cn: Yes, thank you. What sort of jobs do you have available?

W-Br: We have several open positions for graphic designers and related jobs.

M-Cn: Great. I'd like to learn more.

W-Br: Do you have a background in graphic design?

M-Cn: Um, I'm very interested in learning.

W-Br: I see. Well, we do have a few entry-level positions for people like yourself. And we cover tuition costs for people who need job-related schooling. Here's a brochure with some information about our company.

Question
56. Where most likely are the speakers?
57. What does the man imply when he says, "I'm very interested in learning"?
58. What does the woman give the man?

Select the best response to each question.

Transcript

W-Am: Tarrington Events. Silvia speaking.

M-Cn: Hello. This is Marcel Breton. I'd like to inquire about hosting a company gathering at your lakeside resort.

W-Am: Great. Can you tell me how many people would be attending, Mr. Breton?

M-Cn: We'd have about 50 employees there. I specifically selected your venue because I saw that you've received excellent reviews.

W-Am: I'm glad to hear that! And what dates were you thinking of?

M-Cn: Maybe the first week of April?

W-Am: Ah, that could be a problem. We book at least six months in advance.

Question
59. What is the man organizing?
60. What factor influenced the man's selection?
61. What does the woman imply when she says, "We book at least six months in advance"?

Select the best response to each question.

ETS TOEIC 2023 L&R Test 7 – Image for questions 62–64
Transcript

W-Br: A friend of mine recommended your business and said you're the best. But I'm not sure if you clean on the weekends.

M-Au: I have staff available seven days a week. Tell me a little about what you need.

W-Br: Well, my store is about 300 square meters. That includes the storage room.

M-Au: OK. So you'd like the fixtures dusted and the floors cleaned?

W-Br: That's right. And there are three fitting rooms with mirrors that need cleaning and some large display windows at the front of the store.

M-Au: We'll clean the mirrors, but we don't do exterior work. You'll have to get a specialist for the outside of your windows. I'd recommend Star Services.

Question
62. What was the woman uncertain about?
63. Look at the graphic. How much will the woman be charged?
64. What does the man recommend Star Services to do?

Select the best response to each question.

ETS TOEIC 2023 L&R Test 7 – Image for questions 65–67
Transcript

M-Au: Hi. I'd like to have a frame made for a vintage family photograph. I was wondering if you could help me select something that would be appropriate for an old photo.

W-Br: Sure—let's see the photo. Wow, it's not very often that we see this type of round shape.

M-Au: Yes, it's quite unique. I'd like to give it to my mother for her birthday next Friday.

W-Br: Since it's a birthday present, I can wrap it for you free of charge.

Question
65. What is the man having framed?
66. Look at the graphic. Which frame will the man most likely select?
67. What is included in the price?

Select the best response to each question.

ETS TOEIC 2023 L&R Test 7 – Image for questions 68–70
Transcript

W-Br: Jinyu, I'm sorry I missed your update on the sales of our air-conditioner models. I was busy leading the new-employee training.

M-Cn: Oh, yeah. That's OK—I heard the training went really well. But the main takeaway from my update was that our newest air-conditioner model was this month's top seller.

W-Br: A lot of customers have mentioned they prefer that model because it's affordable, so I'm not surprised it was our best-selling product.

Question
68. Why did the woman miss an update?
69. Look at the graphic. Which model are the speakers discussing?
70. According to the woman, what do customers like about an air-conditioner model?

Select the best response to each question.

Transcript

M-Au: I called this special meeting because I have some great news to share with everyone. As you know, we've been wanting to do some renovation work for the city government. The bidding process was competitive, but I was just told our firm has been awarded a large contract for work on city offices and courtrooms. This is a big deal for us! Our first move will be adding staff and workers in anticipation of these projects. I will be posting job listings on the company Web site later this week.

Question
71. What type of company does the speaker work for?
72. What good news does the speaker share about the company?
73. What does the speaker say he will do later this week?

Select the best response to each question.

Transcript

W-Br: I hope you're all enjoying this year's Gamesfest event! Thanks for stopping by our booth for this product demo. I'm really excited to share the updated version of our video game, Lively Pilot. Previous versions were available only on computers, but we redesigned Lively Pilot so that it's compatible with your smartphone. Now you can play it anywhere you go! In fact, following this presentation, you can download the new version to your phones for a limited-time free trial. I'll give you an access code to get started.

Question
74. Where does the talk most likely take place?
75. What aspect of a product does the speaker mention?
76. What does the speaker say the listeners can do after the talk?

Select the best response to each question.

Transcript

M-Cn: Thank you for attending. I know that all the forklift operators and shipping clerks are quite busy, so I'll keep this meeting short. We need to ensure that warehouse employees practice safe measures while working. Management would like me to remind you to always wear the mandatory attire while at work, including gloves and nonslip shoes. One other thing: this week it has come to my attention that some of you are taking breaks that are longer than scheduled. Please be sure to return promptly from your 30-minute breaks, as it gets hectic around here.

Question
77. Where is the meeting most likely taking place?
78. What does the speaker say is required?
79. What did the speaker find out about this week?

Select the best response to each question.

Transcript

W-Am: And now for the local business news. Electronics manufacturer Chelan Systems has announced it will be opening a new manufacturing facility here in the region. It will employ an estimated five thousand people. Company executives chose the area due to its proximity to the local technical school. Chelan Systems will be partnering with the school to create internships and jobs for students and graduates. An information session where attendees can learn about available positions is scheduled to take place at the Front Street Hotel at the end of the month.

Question
80. What type of business is coming to an area?
81. Why was a specific location chosen?
82. How can the listeners find out more information?

Select the best response to each question.

Transcript

M-Au: The cross-harbor tunnel building project is scheduled for completion today, and the tunnel will be open for travel this weekend. The tunnel will link Springfield Island to the mainland. This will reduce reliance on the Springfield ferry, which has been the only means of transportation for island residents. This tunnel will also make it possible for more people to attend the yearly island musical festival. Good news for local tourism: the fee for using the tunnel is fifteen dollars. Now that may seem like a steep price—but remember, that's less than taking the ferry.

Question
83. What is the broadcast mainly about?
84. According to the speaker, which industry will benefit from an event?
85. Why does the speaker say, "that's less than taking the ferry"?

Select the best response to each question.

Transcript

W-Br: Starting next year, plastic shopping bags will no longer be used in grocery stores like ours, as a new regulation takes effect nationwide. We need to come up with a plan to phase them out. Now, perhaps there's a business opportunity for us in this. There'll always be people who don't bring their own bags. We could put a modest price tag on reusable canvas tote bags of our own and display them near the checkout counter. If so, we could have our logo on them, which would get us free publicity as a side benefit. Who would like to reach out to our marketing department and ask them to come up with design ideas?

Question
86. What kind of business does the speaker work for?
87. What does the speaker mainly discuss?
88. What does the speaker expect one of the listeners to do?

Select the best response to each question.

Transcript

W-Am: Hi, Luis. This is Claudia from Barton Services. As requested, I've created a spreadsheet to help you track the monthly expenses at your catering company and make sure you're staying within your budget. I just need you to do one thing—if you can scan all of the receipts of your company's expenditures moving forward, I'll be able to include links to those receipts right in the spreadsheet. Oh, and before I forget, you mentioned recently that you don't know much about cash flow forecasting and wanted to know the best way to learn more. Well, we're offering a workshop on that topic next month. All the information is on our Web site.

Question
89. Who most likely is the speaker?
90. What does the speaker say she needs the listener to do?
91. Why does the speaker say, "we're offering a workshop on that topic next month"?

Select the best response to each question.

Transcript

M-Cn: We're in the process of ordering supplies we'll need for the next fiscal year. Some of our members have complained about poor ventilation by the treadmills, so we'll be getting additional fans. We should also replace our old exercise mats and balance balls. We need to place that order soon. Tunji, I think you have a free hour tomorrow morning. Once that order is placed, all of our new supplies will be on their way!

Question
92. What is the speaker discussing?
93. Where does the speaker most likely work?
94. What does the speaker imply when he says, "Tunji, I think you have a free hour tomorrow morning"?

Select the best response to each question.

ETS TOEIC 2023 L&R Test 7 – Image for questions 95–97
Transcript

W-Am: Hello. I'm calling from Baxter's Car Repair. We rented some toy-vending machines from your company, and I'm pleased to say, they've been a big success! Some have completely sold out! Today I'm calling to order a box of toy cars. We'd like to get the mixed colors this time, instead of all red cars. I'm sure I'll be calling again soon to order key chains—we have plenty now, but they're also very popular. Finally, do you supply other types of vending machines? We're thinking of installing a cold-drink machine next to the toy machines.

Question
95. Where does the speaker work?
96. Look at the graphic. How much will the speaker pay for today's order?
97. What does the speaker want to install?

Select the best response to each question.

ETS TOEIC 2023 L&R Test 7 – Image for questions 98–100
Transcript

M-Au: First, I'd like to remind everyone about our company's new health initiative. I sent out an e-mail this morning with detailed information about the fitness program and instructions for setting your fitness goals. If you haven't seen the e-mail yet, please check your inbox after this meeting. This year, employees will be rewarded for meeting their goals. Employees who achieve three or more of their personal goals will get two extra days off work this year, with pay. Now, let's go over a few examples of goals that you can set for yourself in your employee portal.

Question
98. Look at the graphic. Who is the speaker?
99. How is the company trying to increase participation in a program?
100. What will the speaker do next?

Select the best answer to complete the sentence.

Question
101. The Sandville Community Center received _____ of art supplies.

Select the best answer to complete the sentence.

Question
102. The sales associates often _____ potential client accounts at the weekly meeting.

Select the best answer to complete the sentence.

Question
103. Ravelia Hotels is building a hotel _____ Wingate Mall.

Select the best answer to complete the sentence.

Question
104. Starting this Thursday, all Tenacore employees will be required to wear _____ official uniforms.

Select the best answer to complete the sentence.

Question
105. Mr. Kwon _____ guided the proposal through the difficult approval process.

Select the best answer to complete the sentence.

Question
106. The Standbridge Company _____ its staff to work remotely one or two days each week.

Select the best answer to complete the sentence.

Question
107. Please arrive ten minutes before your appointment to allow enough _____ to fill out some paperwork.

Select the best answer to complete the sentence.

Question
108. _____ you have any questions about the updated contract, please contact Human Resources.

Select the best answer to complete the sentence.

Question
109. The printed _____ for the upcoming musical are kept in the theater director's office.

Select the best answer to complete the sentence.

Question
110. Laboratory chemicals should be stored no _____ than eye level and never on top of a tall cabinet.

Select the best answer to complete the sentence.

Question
111. According to Reilly's vehicle fleet manager, _____ company delivery vans will be serviced in August.

Select the best answer to complete the sentence.

Question
112. Because airlines _____ revise baggage-check policies, passengers should check for updates before a flight.

Select the best answer to complete the sentence.

Question
113. Contracts for the Queen's Landing project should be placed in an _____ stack on the supervisor's desk.

Select the best answer to complete the sentence.

Question
114. Some board members _____ that Mr. Saito's sales forecasts are too optimistic.

Select the best answer to complete the sentence.

Question
115. Ms. Koffler is confident _____ the new manager will improve the department's productivity.

Select the best answer to complete the sentence.

Question
116. The wooden barn on the Eastwood property is so _____ deteriorated that it is unlikely to be salvaged.

Select the best answer to complete the sentence.

Question
117. Roseville Resort is offering discounted accommodations _____ its first month of operation.

Select the best answer to complete the sentence.

Question
118. Although the look of the new mobile phone model is _____ the previous one, the call quality is much improved.

Select the best answer to complete the sentence.

Question
119. Dr. Simone Beaumont _____ to head of Research and Development at Brodeur Technology last week.

Select the best answer to complete the sentence.

Question
120. Enertek Industries is developing an _____ safe method for refining lithium.

Select the best answer to complete the sentence.

Question
121. Before starting the motor, make sure the brake is _____.

Select the best answer to complete the sentence.

Question
122. Henderson Technical College offers introductory computer _____ for free to community members.

Select the best answer to complete the sentence.

Question
123. No fees will be charged for the time the agency _____ to search for records.

Select the best answer to complete the sentence.

Question
124. The Durand Concert Hall, _____ was built 80 years ago, has undergone a complete renovation.

Select the best answer to complete the sentence.

Question
125. There may be flaws in the computer code that we are not _____ aware of.

Select the best answer to complete the sentence.

Question
126. _____ who wishes to make a monetary gift to the Voltra Museum should fill out the form at the back of the brochure.

Select the best answer to complete the sentence.

Question
127. Companies that seek a stable workforce should focus on employee _____ as well as recruitment.

Select the best answer to complete the sentence.

Question
128. _____ a new user-friendly interface on its Web site, the Kramer-Lee Company reported improved customer satisfaction.

Select the best answer to complete the sentence.

Question
129. Chef Wingert is reluctant to open a second location of Antoine's Pizza _____ interest from many of his customers.

Select the best answer to complete the sentence.

Question
130. _____ thinking by Ms. Blakely's marketing team helped increase sales of the Mindi motorcycle.

Select the best answer to complete the text.

Slipcovers

Glen and Meadows Home Goods now sells a variety of practical covers ---[131]--- your chairs and sofas. Our slipcovers are available in a wide selection of sizes and colors. We have many options for your most heavily used ---[132]---. There are many beautiful stain-resistant fabrics to choose from. ---[133]---. If the use of synthetic materials is a concern, you can select from our Naturals Collection. Whatever your interior design plans, you can ---[134]--- change the look of any room with Glen and Meadows slipcovers.

Question
131. Question 131
132. Question 132
133. Question 133
134. Question 134

Select the best answer to complete the text.

To: All Staff <staff@kelseytech.co.uk>
From: Kosei Masutani <kmasutani@kelseytech.co.uk>
Subject: Information
Date: 26 January

Some of you may have felt a bit ---[135]--- while sitting at your desk this morning. That's because one of the heating units in our building is broken. Unfortunately, the repair crew cannot come to fix the problem until Thursday. The open office space on the lower level is the most affected area, with only some heat. Our interns are ---[136]--- there, so they will be assigned temporary office spaces on other floors. ---[137]---, upon arrival tomorrow morning, interns will need to check in with Ms. Connor to receive their alternative work-space assignments. ---[138]---. In the meantime, be assured we will ensure everyone's safety and resolve this quickly.

Kosei Masutani, Facilities Manager

Question
135. Question 135
136. Question 136
137. Question 137
138. Question 138

Select the best answer to complete the text.

Southerby Designs

Southerby Designs is the leading firm in designing retail spaces and product displays in the greater Chennington area. For nearly three decades, Southerby Designs has collaborated with countless stores, ---[139]--- beautiful designs for their retail spaces. We have ---[140]--- worked with several museums and event production companies to create captivating, streamlined, and inviting visitor experiences. ---[141]--- designing retail displays to completing projects for leading cultural institutions, Southerby Designs can partner with your organization to develop the perfect design solution to fit your needs. ---[142]---. We are confident that we can develop a solution to help you!

Question
139. Question 139
140. Question 140
141. Question 141
142. Question 142

Select the best answer to complete the text.

Central Train Service makes it ---[143]--- than ever to give the gift of travel. Our gift cards are the perfect way to give someone special an unforgettable journey. Traveling by train can provide passengers with a worry-free experience. ---[144]---. Enjoy visiting amazing cities and beautiful national parks.

Central Train Service gift cards never ---[145]---. They can be redeemed online or at any major train station. Cards can be purchased in amounts up to $500. There are no additional ---[146]---. The full value of the gift card can be applied to any ticket purchase.

Question
143. Question 143
144. Question 144
145. Question 145
146. Question 146

Select the best answer for each question.

https://www.aci.com/childrens-oral-care/availableoptions

Available Options | Toothbrushes | Mouthwash | Other Products

Artemis Consolidated Industries (ACI) is the country's leading manufacturer of a range of oral hygiene products for children and adults. Among our best sellers is Oraglitz, the nation's most popular children's toothpaste. It has won various industry awards, including the Product Excellence Prize. In addition to being available on this Web site, Oraglitz can also be purchased at supermarkets, pharmacies, and health food stores nationwide.

Some Basic Facts About Oraglitz

Flavor Designed for Ages Size
Peach 18 months to 3 years 5 and 6 ounce
Strawberry 3 to 4 years 4, 5, and 6 ounce
Vanilla 4 to 7 years 4 and 5 ounce
Mint 7 years and up 4 and 6 ounce
Question
147. What is NOT stated about Oraglitz?
148. What flavor of Oraglitz is best for an eight-year-old child?

Select the best answer for each question.

*E-mail*

To: Parsons Road Distribution List
From: Alfredo Moreno
Date: October 12
Subject: Parsons Road

Dear Parsons Road Businesses:

Beginning in March, Parsons Road will be widened between Memorial Boulevard and Hallam Road. The project will add a center turn lane, bicycle paths, pedestrian paths, and streetlights. In addition, a side gutter will be added to improve water flow.

The Parsons Road project ties into work completed between Hallam Road and Ingraham Avenue earlier this year. This work will improve access to your businesses and increase pedestrian safety on Parsons Road, which can be quite busy. The roadwork is expected to take three months to complete. Please visit www.yorkcity.gov/parsonsroadproject for more information.

Sincerely,

Alfredo Moreno
Community Relations Manager
Bethany Construction and Engineering

Question
149. What is the purpose of the e-mail?
150. What is indicated about the Parsons Road project?

Select the best answer for each question.

Akim Diallo (10:47 A.M.)
Hi, Nicolette. Is your e-mail working? I just reset my password, and now I'm having trouble connecting to the network. Is it just me? I don't want to miss any important e-mails.

Nicolette Kone (10:49 A.M.)
No, mine is down too.

Akim Diallo (10:52 A.M.)
Any idea what's going on?

Nicolette Kone (10:52 A.M.)
No, but let me see what I can find out.

Nicolette Kone (10:58 A.M.)
I just checked with the tech support team. It seems to be a global issue with the provider.

Akim Diallo (10:59 A.M.)
Let's hope it gets resolved soon. Our clients don't wait—if we don't respond to their requests immediately, they move on to the next supplier.

Nicolette Kone (11:02 A.M.)
That's true. I'll let you know if I get any updates.

Question
151. What is Mr. Diallo unable to do?
152. At 11:02 A.M., what does Ms. Kone most likely mean when she writes, "That's true"?

Select the best answer for each question.

Attention!

Some park visitors have been intentionally stacking piles of rocks as an art form or for amusement. Please refrain from doing this on park grounds, as these unofficial rock stacks can disrupt sensitive habitats and affect the area's natural beauty.

New rock piles can also endanger hikers who traditionally rely on stacked rock markers as navigational tools. Park officials are the only ones who should be stacking rocks, and they do so strategically on trails where the path may be unclear. If you see rocks that have been stacked, please leave them alone, and do not create confusion by making your own stack.

Question
153. What is the purpose of the sign?
154. According to the sign, what do park officials do?

Select the best answer for each question.

Orinti Explains Web Site Updates

SAN DIEGO (May 2)—Orinti, Inc., one of North America's largest purveyors of tea, recently added a page to its Web site, listing the sources of all the tea leaves that end up in its final products. The page was created in response to recent public scrutiny over whether the company is justified in claiming that its tea is pesticide-free.

"The rumors being circulated do not reflect reality," Orinti CEO Giovanni Shaw said in a public statement issued on Tuesday. "We procure tea leaves only from producers who meet our strict quality standards. We never settle for anything less."

According to Mr. Shaw, the company also utilizes software that tracks the producer, the processing date, and other pertinent data for each batch of tea leaves.

"This level of detail is not displayed on our packaging for the simple reason that we do not have the space for it," said Mr. Shaw. "As we are committed to transparency, this information can be viewed on our Web site."

The popular blog foodnews.org was the first to call into question Orinti's assertion that its tea leaves are grown without the use of pesticides. The issue has since attracted national attention.

Question
155. What does the company's new Web page display?
156. Why did Mr. Shaw issue a public statement?
157. What does the article suggest about Orinti, Inc.?

Select the best answer for each question.

Learn about Woodworking

Multonia Hardware, Inc., is offering an online video course about basic woodworking. — [1] —. The course is fun and can be completed at your own pace, and, best of all, it's free! It is divided into four prerecorded sections. — [2] —. Section 1 is an introduction to woodworking equipment, tools, and safety. — [3] —. Section 2 describes various types of wood and their appropriate uses. Section 3 introduces the fundamentals of cabinet and furniture repair. — [4] —. The final section describes the preparation of wood surfaces and a variety of popular and beautiful finishing techniques.

The course includes a downloadable instruction guide and an online chat feature that can connect participants with an experienced woodworking artisan. Sign up today at multoniahardware.com/tips/basicwoodworking.

Question
158. What section most likely covers how to choose wood for a project?
159. According to the notice, how can participants find help while taking the course?
160. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Participants may take and retake as many of the sections as they wish."

Select the best answer for each question.

*E-mail*

To: Kristen Coetzee <kcoetzee@rhyta.co.za>
From: Anita Ngubane <angubane@clubfreshenup.co.za>
Subject: Welcome to Club Freshen-Up
Date: 12 January

Dear Ms. Coetzee,

Thank you for joining Club Freshen-Up. We are delighted to be a part of your continuing journey to well-being for the next twelve months.

Your membership in Club Freshen-Up entitles you to a monthly delivery of six essential health-care and beauty products. Each shipment will contain a variety of individually packaged items in attractive and reusable containers. Accompanying every shipment will be an itemised receipt listing product numbers. Please refer to these numbers when contacting us with questions about a product.

Everything from vitamins to lotions to cosmetics will be chosen just for you based on the eight answers you provided in the personal-preferences questionnaire. Every item you receive is guaranteed for one full year from the date of shipment. If you wish to return an item, simply send us the unused portion along with a short note describing the reason for your dissatisfaction. Upon receipt, we will send you an alternative of equal value.

Sincerely,

Anita Ngubane
Member Services Specialist, Club Freshen-Up

Question
161. What will a Club Freshen-Up subscriber receive every month?
162. What does Club Freshen-Up offer its customers?
163. According to the e-mail, what should accompany every product return?
164. What will Club Freshen-Up do when it receives a product return?

Select the best answer for each question.

9 September

Soraya Delgado
Carrer de Bergara, 2, 08139
Sant Cugat del Valles
Barcelona, Spain

Dear Ms. Delgado,

I am writing to notify you that the board of directors has selected you to receive the Ondae Award for Leadership for the Mediterranean region. Your contributions to Allegrino Travel Agency helped place our company on the radar this year. Due to your relentless work, your direction of the "Find a New Way" marketing initiative, and your strategic development and placement of advertising, our travel agency is now one of the most recognized brands in Europe.

The award ceremony will be held at the next shareholders' meeting of Allegrino Travel Agency in Copenhagen on 19 November. I would like to ask you to consider being a featured speaker at the meeting in addition to accepting your award. I believe your insights into boosting market share and finding new ways to reframe our services would be incredibly valuable for shareholders and other employees to hear. Of course, all the expenses associated with your travel to Copenhagen would be covered by the company. Please let me know whether you will be available to accept your award and speak about your recent initiatives.

Sincerely,

Noor Darwish
Noor Darwish, CEO
Allegrino Travel Agency

Question
165. What is indicated about Ms. Delgado's work?
166. What is Ms. Delgado asked to do?
167. The word "covered" in paragraph 2, line 7, is closest in meaning to

Select the best answer for each question.

Vincent Benedict (9:45 A.M.) Hello. I was given your contact information by my neighbor, Ms. Ryan. You did some work in her home yesterday. I was wondering if you would be able to move a power outlet in my house.

Matt Clayton (9:55 A.M.) We can help with that. Where is the outlet? By the way, I'm adding my business partner, Denise Bosworth, to this message.

Vincent Benedict (9:57 A.M.) It's in my living room, near the floor. I want to move it up. I am going to have a television screen mounted on my wall, and it will look ugly if there are cords hanging down to the outlet.

Matt Clayton (10:00 A.M.) OK. We can do this type of work for you.

Vincent Benedict (10:02 A.M.) How much would something like that cost?

Matt Clayton (10:03 A.M.) That will probably be between one and two hours of labor. We charge $50 per hour.

Denise Bosworth (10:05 A.M.) However, we might find pipes, insulation, or other wiring in the wall once we open it.

Vincent Benedict (10:08 A.M.) I understand. Thank you for the information. Are you available to come out and see what needs to be done?

Matt Clayton (10:12 A.M.) I will have someone from our office get in touch with you by phone to schedule a visit.

Question
168. Why did Mr. Benedict contact Mr. Clayton?
169. What most likely is Mr. Clayton's job?
170. At 10:08 A.M., what does Mr. Benedict most likely mean when he writes, "I understand"?
171. What should Mr. Benedict expect next?

Select the best answer for each question.

From: Sita J. Kumar
To: Homestead Natural Pharmaceuticals Staff
Subject: News
Date: October 10

— [1] —. Thank you all for the wonderful fifteen years I have spent with Homestead Natural Pharmaceuticals. I am especially grateful for all the coworkers and mentors I have worked with over the years. Moreover, for those who worked on the projects that I directed, your commitment to developing safe, effective medicines has always been appreciated. — [2] —.

I will be returning to India to be near my extended family. — [3] —. However, I am not leaving the field. I will be taking a job with Aithal Research, where I will continue the work of making natural pharmaceuticals. — [4] —.

I wish you all the best. Keep up the great work!

Sincerely,

Sita Kumar

Question
172. What is one purpose of the e-mail?
173. What most likely is Ms. Kumar's position at Homestead Natural Pharmaceuticals?
174. What is indicated about Ms. Kumar?
175. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "I am proud that, together, we have made positive advances in our industry."

Select the best answer for each question.

Passage 1

In the Kitchen
Reviewed by Peter Gottlieb

Qi Chien understands how restaurants work. Her new book, In the Kitchen: How to Thrive in the Restaurant Business, expertly advises restaurant managers on handling challenges in the industry, from creating reasonable schedules for chefs to appeasing picky diners. Throughout the book, Chien offers concise, practical suggestions with easy-to-understand concepts. Overall, the book offers a colorful snapshot of the various tasks involved in the day-to-day operations of a restaurant.

Chien's book is unique among other industry guides in that she interviewed restaurant owners, managers, and customers as part of her research. She even spoke to journalists who write restaurant reviews to get a good sense of what they most prize in a dining experience. My only criticism is that the book should have also included the perspective of chefs, especially since their role is crucial to a restaurant's success. This caveat aside, In the Kitchen is an insightful and instructive read.

Passage 2

To: editor@lakecountyherald.com
From: qichien@rapidonline.com
Date: August 5
Subject: In the Kitchen

To the Editor:

I was delighted to read Peter Gottlieb's review of my latest book, In the Kitchen, in your newspaper. I have appreciated his thoughtful comments about my works over the years, even if they are sometimes negative. In this case, I was especially glad that he liked the chapter about restaurant reviewers, since initially I had been reluctant to interview journalists for the book. It is true that I could have included a greater variety of insights, but unfortunately the people whose views he most wanted to hear were just too busy to speak with me before the publishing deadline. Perhaps this is something I can address in an updated edition of the book.

Qi Chien

Question
176. What is the focus of Ms. Chien's book?
177. What does Mr. Gottlieb indicate about Ms. Chien's writing?
178. In the review, the word "sense" in paragraph 2, line 3, is closest in meaning to
179. What is suggested about Mr. Gottlieb in the e-mail?
180. What group of people was Ms. Chien unable to speak to before her deadline?

Select the best answer for each question.

Passage 1

To: Harriet Trimble <htrimble@decobusinessdesign.com>
From: Karl Vinton <karl.vinton@vintapparel.com>
Date: May 26
Subject: Layout for Vint Apparel store
Attachment: Store layout

Hello, Harriet,

I am delighted you are available for this latest project; we were very pleased with your previous work. Here are some general instructions to start.

On the back wall, hang the Vint Apparel neon sign high enough to be seen over other furniture in the store. The sign has already shipped and should be delivered next Monday.

The rectangular light fixtures will also arrive on Monday. There should be four—two for each of the side walls. The racks and shelving to display clothing are already there. Please place the three circular racks in the center of the store and put the two shelving units along the left side as you enter the store. Finally, place the cashier station to the right as you enter the store.

I have attached a drawing of the layout that includes more detail.

Regards,

Karl Vinton, Owner

Passage 2

Harriet Trimble [8:05 A.M.]
I stopped by the Vint Apparel job site. We will have to put everything in place by June 15 because the grand opening is fast approaching. Mr. Vinton stressed that they need to start stocking merchandise the week of June 20 to be ready for the official event on July 1.

Jackson Ortega [8:06 A.M.]
We can do that.

Harriet Trimble [8:07 A.M.]
Also, there has been a change to the layout drawing. Now we are to install a mannequin display where the two shelving units were and then move the shelving units to the side walls. I will bring an updated copy for you when I come over this afternoon.

Question
181. What does Mr. Vinton suggest in the e-mail?
182. According to the e-mail, how many rectangular light fixtures will be delivered?
183. Where will the mannequin display be installed?
184. What does Ms. Trimble suggest is the date of the new Vint Apparel location's grand opening?
185. What will Ms. Trimble do with the updated layout drawing?

Select the best answer for each question.

Passage 1

Foursquare Housing offers corporate housing with apartment units in the greater Miltonville area. The apartments are fully furnished and include wireless Internet service. Floor plans and photos of apartment interiors can be viewed online.

Center Tower
Located in downtown Miltonville, the ten-story building has shops on the ground level. Center Tower is on the southwest corner of Beeman Square, features a rooftop garden, and is close to public transportation.

Angora Plaza
Located near downtown Miltonville, the building has a self-service laundromat and a large parking garage. It is also close to two subway stations.

Regent Apartments
Located approximately six miles outside of Miltonville, the building features an on-site business center and is within walking distance of public transportation.

Cityview Gardens
Cityview Gardens is a complex of four two-story buildings located in Dayton, about a twenty-minute drive from downtown Miltonville. The property boasts a fitness center and a swimming pool and is adjacent to a community park. A bus line operates a route through the neighborhood.

Passage 2

From: gsteuber@wardertechnology.com
To: info@foursquarehousing.com
Date: July 12
Subject: Inquiry

Foursquare Housing,

I work in the human resources office of Warder Technology's Miltonville division. We are seeking an apartment that can be used by employees from outside the area who will work at our headquarters temporarily.

We need an apartment for employees who will be in Miltonville for two months or more. The apartment should have amenities like a gym and a pool.

Sincerely,

Gina Steuber

Passage 3

From: info@foursquarehousing.com
To: gsteuber@wardertechnology.com
Date: July 12
Subject: Information you requested
Attachment: Pricing_Leases.pdf

Dear Ms. Steuber,

Thank you for your interest in Foursquare Housing. We have a two-bedroom apartment that will be available on August 15 that should meet your requirements. I have attached a price list for this unit and our other apartments as well. If you agree that this meets your needs, I can send a contract.

I should point out that your corporate headquarters in Beeman Square is next to apartments owned by Foursquare. One apartment here will also become available in August. This would be very convenient if you have short-term visitors.

Sincerely,

Sam Flannery
Leasing Agent

Question
186. What is true about all of the apartments listed on the Web site?
187. What apartment would best fit the requirements mentioned by Ms. Steuber?
188. According to Mr. Flannery, what will happen in August?
189. What does Mr. Flannery offer to send Ms. Steuber?
190. What does Mr. Flannery suggest about Warder Technology's corporate headquarters?

Select the best answer for each question.

Passage 1

To: Everlast Hospital Nursing Staff
From: Gretchen Robertson
Date: February 3
Subject: Deonardo pilot testing

Thank you for agreeing to work with the team at Cybernetic Robotics as they tested their new robot, Deonardo, in our hospital. As you know, Deonardo was developed to allow you, our nursing staff, more time to focus on patients. This is exciting work.

It has been a month, and Cybernetic Robotics would like to hear about your experiences with Deonardo. Please use the following link to complete an online survey. The team especially wants to know about your experiences with Deonardo during the state reviewers' inspection on January 28. At the end of the survey, you may leave any additional comments you have about the robot.

www.cyberneticrobotics.com/survey/everlast/

Best regards,

Gretchen Robertson
Director, Everlast Hospital

Passage 2

https://www.cyberneticrobotics.com/survey/everlast/01282

Deonardo is easy to work with. I like that I don't have to tell Deonardo directly what to do. When I update patient information in our system, Deonardo's tasks are updated as well. I have been better able to concentrate on my patients because I know Deonardo takes care of little things that used to take up so much of my time. Deonardo was particularly helpful during a recent state review because it delivered patients' medications for all the nurses so that we didn't have to, and we were able to focus on patient care. I believe Deonardo helped us receive positive comments from the inspectors.

I do wish Deonardo could respond to voice commands. And occasionally, its wheels squeak as it moves around. But patients like watching it work, and everyone wants to take pictures with it. I wonder if you could get Deonardo to stand still for pictures?

Lan Duy, BSN

Passage 3

To: Everlast Hospital Nursing Staff
From: Gretchen Robertson
Date: February 13
Subject: Deonardo in-house pilot

Thank you all for your help with Deonardo, our nursing robot. I'm glad that our staff has been able to take part in such groundbreaking work.

Those of you who work directly with Deonardo can expect it to behave a bit differently in the coming week. It will be programmed to perform some new tasks. Previously, it waited at the nurse's station between tasks. Now, it will spend some of this time interacting with patients who may want to pose for pictures with it. When Deonardo is in this socializing mode, the eyes on its LED face will be heart-shaped instead of the round eyes that indicate that it is in work mode.

Finally, the hospital will be purchasing two additional robots in the next few months to work in other areas of the hospital. I appreciate your willingness to work with this new technology. We look forward to learning how robots can further improve employee and patient experiences.

Sincerely,

Gretchen Robertson
Director, Everlast Hospital

Question
191. What is the purpose of the first e-mail?
192. What task did Deonardo perform on January 28?
193. In the second e-mail, what does Ms. Robertson indicate about Deonardo?
194. What suggestion from Ms. Duy did the robotics company most likely apply?
195. What does the hospital plan to do in the near future?

Select the best answer for each question.

Passage 1

*E-mail*

To: management_team@pfi.co.uk
From: schakravarty@pfi.co.uk
Subject: R&D Director Search
Date: 24 July
Attachment: Files.txt

Dear Management Team Members,

On behalf of the hiring committee, I am pleased to report that the search for a new research and development director is nearing completion.

Given the key selection criteria the suitable candidate must meet—a demonstrated ability to improve product offerings, a keen awareness of consumers' tastes, and in-depth knowledge of nutritional science—we have narrowed the applicant pool to Alex Mooring and Inez Fuentes. While either makes for an excellent choice, I believe that Ms. Fuentes is better suited to the role. Though somewhat less experienced than Mr. Mooring, she has innovative ideas that are in line with our company's needs.

Attached are the résumés and references of the two candidates. The dates, times, and location of their final interviews will be forthcoming in another e-mail when that information is finalized. We look forward to your participation in these meetings as well as your final hiring decision.

Sincerely,

Supriya Chakravarty, Chair, Hiring Committee
Primidian Food Industries

Passage 2

Upcoming Events at Primidian Food Industries

On 7 October at 10 A.M., Ms. Inez Fuentes, director of research and development at Primidian Food Industries (PFI), will facilitate a workshop titled Food Innovation for the Future. Among other things, she will explain why PFI recently reformulated its pasta products and demonstrate how they can be prepared in novel, tasty ways.

Ms. Fuentes is a certified nutritionist with a degree in food science from Mexico City's Academy of Science and Technology. Upon graduation, she accepted a two-year internship at Italy's prestigious Rome Institute of Culinary Arts. Before joining PFI's executive team, she served for five years as lead product development manager at Zesty Meals, based in Montreal, Canada.

Register for this free event at www.pfi.co.uk/events/register, specifying whether you will attend online or in person at our corporate headquarters in Birmingham.

Passage 3

https://www.pfi.co.uk/contact-us

Who We Are | Our Brands | News and Events | Contact Us

Please complete the form below so someone from our team can contact you.

Name: Chaim Auerbach

E-mail: chaim_auerbach@equisend.net.uk

Your Message:
I thoroughly enjoyed the Food Innovation for the Future workshop led by Ms. Fuentes on 28 October. I almost missed it, though. Apparently, when details about the workshop were updated, including that it would be an online-only event, my registration—and, I learned, that of some other participants—was not transferred over. Luckily, a staffer charged with online registration was able to quickly reregister me. PFI may want to analyse its electronic registration system and make improvements where necessary so that this problem does not reoccur.

Question
196. Why did Ms. Chakravarty write the e-mail?
197. According to the e-mail, what will Ms. Chakravarty send to committee members in the near future?
198. What can be concluded about the management team?
199. Based on the advertisement, where most likely does Ms. Fuentes currently live?
200. What is suggested about the workshop?

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