ETS TOEIC 2024 L&R Test 5 (Online Test)

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Select the one statement that best describes what you see in the picture.

ETS TOEIC 2024 L&R Test 5 – Image for question 1
Transcript

(A) The worker is carrying some plants.

(B) The worker is reading a sign.

(C) The worker is pushing a cart.

(D) The worker is writing some notes.

Question
1. Question 1

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2024 L&R Test 5 – Image for question 2
Transcript

(A) Some of the people are pulling suitcases.

(B) Some of the people are relaxing on benches.

(C) Some of the people are putting luggage onto a rack.

(D) Some of the people are waiting in line to purchase a ticket.

Question
2. Question 2

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2024 L&R Test 5 – Image for question 3
Transcript

(A) She's looking into her backpack.

(B) She's tying the laces of her boots.

(C) She's hiking on an outdoor path.

(D) She's walking out of a tunnel.

Question
3. Question 3

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2024 L&R Test 5 – Image for question 4
Transcript

(A) He's holding the handle of a shopping cart.

(B) He's plugging a cord into a wall outlet.

(C) He's looking into a kitchen cupboard.

(D) He's kneeling down on a tile floor.

Question
4. Question 4

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2024 L&R Test 5 – Image for question 5
Transcript

(A) Seats have been arranged under some umbrellas.

(B) Some street signs are being taken down.

(C) Some bushes are being trimmed.

(D) Some chairs are being folded and stacked.

Question
5. Question 5

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2024 L&R Test 5 – Image for question 6
Transcript

(A) Some cushions have been laid on the floor.

(B) Books have been piled up by a glass door.

(C) A light fixture is suspended from the ceiling.

(D) A rug has been rolled up against a wall.

Question
6. Question 6

Select the best response to the question.

Transcript

There's a meeting in the conference room soon, right?

(A) Yes, it's for the whole department.

(B) No, put it in the closet.

(C) The rent is too high.

Question
7. Question 7

Select the best response to the question.

Transcript

Why hasn't the mural in the lobby been painted yet?

(A) Red and yellow.

(B) Please pick up the ladder.

(C) Because the artist is out of town.

Question
8. Question 8

Select the best response to the question.

Transcript

Do you prefer writing in the morning or the afternoon?

(A) My publisher requested edits.

(B) Thanks for providing a solution.

(C) Mornings are usually better for me.

Question
9. Question 9

Select the best response to the question.

Transcript

I suggest we paint the waiting room light blue.

(A) Doctor Park has an opening at three.

(B) That's a good idea.

(C) I prefer the red jacket.

Question
10. Question 10

Select the best response to the question.

Transcript

Did you know that the music school is closed on Sundays?

(A) Forty dollars an hour.

(B) No, I didn't know that.

(C) I saw the piano recital.

Question
11. Question 11

Select the best response to the question.

Transcript

How do I find the office manager?

(A) The receptionist would know.

(B) Desk lamps and headsets.

(C) Twelve euros.

Question
12. Question 12

Select the best response to the question.

Transcript

When did you place the order for the lumber?

(A) Yes, it's a great place for hiking.

(B) It's out of stock right now.

(C) The warehouse on William Street.

Question
13. Question 13

Select the best response to the question.

Transcript

Where is the new packaging machine?

(A) Ten packages a minute.

(B) We met last Thursday.

(C) We decided to keep the old one.

Question
14. Question 14

Select the best response to the question.

Transcript

I'll be out of the office this afternoon.

(A) An awfully long commute.

(B) OK—I'll update your schedule.

(C) It's right down the hallway.

Question
15. Question 15

Select the best response to the question.

Transcript

Are you taking a vacation once this project is over?

(A) Yes—I'm planning a trip to Barcelona.

(B) This is your second time, isn't it?

(C) Blueprints for a high-rise building.

Question
16. Question 16

Select the best response to the question.

Transcript

Let's post the sales report to our team's Web page.

(A) We're sharing a taxi to the airport.

(B) I can do that.

(C) A recent hiring decision.

Question
17. Question 17

Select the best response to the question.

Transcript

Which airline are you planning on using?

(A) The usual one.

(B) A one-way ticket.

(C) Yes, you can use mine.

Question
18. Question 18

Select the best response to the question.

Transcript

Where's this shipment of parts being sent?

(A) Around five thirty this evening.

(B) To the assembly plant in Dublin.

(C) Just half the order.

Question
19. Question 19

Select the best response to the question.

Transcript

Who paid for lunch?

(A) I just ate.

(B) It closes at five.

(C) Alberto did.

Question
20. Question 20

Select the best response to the question.

Transcript

How many employees work in your department?

(A) I don't mind taking notes at the meeting.

(B) A couple dozen, I think.

(C) It's seven meters long.

Question
21. Question 21

Select the best response to the question.

Transcript

We should leave for our training course soon, shouldn't we?

(A) We still have a few minutes.

(B) There's a map on the wall.

(C) Two sessions per day.

Question
22. Question 22

Select the best response to the question.

Transcript

Isn't there a limit on travel expenses?

(A) To fix the vending machine.

(B) One hundred dollars per day.

(C) Next to the travel agency.

Question
23. Question 23

Select the best response to the question.

Transcript

When should I tell the director that I'm interested in the management position?

(A) Yes, we're extending our business hours.

(B) Didn't Andrey direct the play?

(C) I'm not on the hiring team.

Question
24. Question 24

Select the best response to the question.

Transcript

The layout of the footwear department has changed.

(A) There's a charging station in the café.

(B) Yes, a three-bedroom apartment.

(C) The store has a new manager.

Question
25. Question 25

Select the best response to the question.

Transcript

Can you look at this month's revenue report?

(A) The news program is informative.

(B) I have some free time tomorrow afternoon.

(C) He started that position in July.

Question
26. Question 26

Select the best response to the question.

Transcript

Why haven't the windows been replaced yet?

(A) Not too much wind, no.

(B) Look in the filing cabinet.

(C) Did you see the cost estimate?

Question
27. Question 27

Select the best response to the question.

Transcript

Isn't your suitcase going to be heavier than the permitted weight?

(A) The building permit arrived today.

(B) There are seats in the lobby.

(C) I'll have to pay a little bit extra.

Question
28. Question 28

Select the best response to the question.

Transcript

Who manufactures the engines for our machines?

(A) Koji is in charge of supplier contracts.

(B) I'm sorry—the storage room is full.

(C) That's a cargo airplane.

Question
29. Question 29

Select the best response to the question.

Transcript

Should we meet at the department store on Fifth Street or the one on Grover Lane?

(A) Let's ask Patricia first.

(B) No, I don't mind.

(C) How much does it cost?

Question
30. Question 30

Select the best response to the question.

Transcript

Which band is playing at the club tonight?

(A) There's always a comedy show on Thursday nights.

(B) Yes, I've played the piano for many years.

(C) Their number one hit.

Question
31. Question 31

Select the best response to each question.

Transcript

W-Br Hi, Shenchao. I'm practicing my presentation in the conference room across the hall, and the projector in there keeps shutting off. I think it's overheating. Has this happened to you?

M-Cn Oh, that projector is old. It really needs to be replaced. If I were you, I'd just move to room 204 and practice there. Also, that room has a window. It's much nicer.

W-Br OK. Thanks.

M-Cn By the way, you'll need a special cable to connect to the control panel in that room. Here, you can use this one. Just leave it plugged in when you're finished.

Question
32. What problem does the woman describe?
33. What does the man suggest doing?
34. What does the man hand to the woman?

Select the best response to each question.

Transcript

W-Am Hi. I'm Amanda Hoffman, and I'm on the panel of publishing experts. I was told to check in here at the registration desk.

M-Au Yes, Ms. Hoffman. Welcome to the Portland Literary Conference. Here's your registration packet, which includes a gift card to thank you for participating.

W-Am Oh, thank you. Just to confirm, the panel discussion begins at three P.M., right?

M-Au Yes, but we do ask that all panel members arrive ten minutes beforehand. I hope you enjoy the conference!

Question
35. What industry does Amanda Hoffman work in?
36. According to the man, what is included in the registration packet?
37. What does the man tell the woman to do?

Select the best response to each question.

Transcript

W-Br I'm looking for a gift for my brother's birthday party this weekend. He loves teas, and you have so many varieties!

M-Cn Well, I could recommend a quality brand if you know what type he enjoys.

W-Br Oh, I'm not sure. Hmm. Maybe I should get him a gift card so he can choose his own.

M-Cn That's a good idea.

W-Br I'll get one for 50 dollars. Do your cards have an expiration date?

M-Cn Yes. We ask that they be used within one year of purchase.

Question
38. What event will the woman attend this weekend?
39. What does the man offer to do?
40. What does the woman ask about?

Select the best response to each question.

Transcript

M-Au Thanks for meeting with us, Ms. Raj. We're excited to learn about the product your company has developed for factories like ours.

W-Am I'm happy to tell you about it. It's an application to monitor factory machines. It identifies problems in operations and generates a report about the efficiency of each machine.

M-Cn That sounds great! We have about 100 machine operators here. How much training would be involved?

W-Am About an hour's worth. We provide a video with step-by-step instructions.

M-Au Excellent. That's good to know.

Question
41. Why is the woman visiting?
42. What did the woman's company design?
43. What does the woman say her company can provide?

Select the best response to each question.

Transcript

W-Am Hi. I'd like to go to the Baldwin Theater. The address is 91 Circle Drive.

M-Cn Sure, but did you know they're resurfacing Circle Drive? I just dropped someone off in that area.

W-Am Oh, really? I've got a ticket to a play, and the show starts at seven thirty. They don't let you in if you're late.

M-Cn Well, let me see. I can turn onto Felton Street and cut over to Lancaster Drive. It's a little out of the way, but it'll get you close to the theater.

Question
44. Who most likely is the man?
45. What is causing a problem?
46. What does the man say he will do?

Select the best response to each question.

Transcript

W-Br Do you have a minute to discuss the budget for the upcoming Vancouver meeting? I've looked over the travel requests you submitted for your team. Last year we sent only two representatives.

M-Au Ms. Tamura has just given us approval to send three. In fact, the clients are looking to expand their online service options, and the third representative we're bringing is particularly knowledgeable about that.

W-Br OK. I guess we'll have to find savings somewhere else, then.

M-Au I've already looked into some new meeting venues. The Renova Hotel is offering discounted corporate rates this month.

Question
47. Why does the woman say, "Last year we sent only two representatives"?
48. According to the man, what do some clients want to do?
49. According to the man, what is the Renova Hotel offering this month?

Select the best response to each question.

Transcript

W-Am Good morning. I wanted to meet today to discuss the recent decline in our museum's ticket sales. You're the outreach coordinator, so I'm hoping you might have some ideas on how we can attract more community involvement.

M-Cn Well, I recently read an article about a museum in Chicago that has a room where visitors can paint on the walls. It's become very popular. We could try it here—we have that huge room on the third floor that isn't being used.

W-Am That's a great idea. Can you draft a list of the supplies we would need to make sure we have the budget for them?

Question
50. What problem does the woman mention?
51. What does the man suggest doing?
52. What will the man most likely do next?

Select the best response to each question.

Transcript

W-Br Thilo, this is Ms. Gao, a new customer. She's purchasing an upholstered sofa. We just walked around our showroom, and she's decided on our Hudson model.

M-Cn One of our best sellers!

W-Am It is really comfortable.

W-Br Can you assist her with the paperwork for our payment plan?

M-Cn Sure. Happy to help you, Ms. Gao. Are you getting the standard fabric?

W-Am No—I'd like to select a custom fabric.

M-Cn Just so you know, the price will increase some with a custom order.

W-Am I think it's worth the extra cost. It'll really brighten up my living room.

M-Cn Wonderful. Now in order to set up a payment plan, I'll need to see some identification. A driver's license will do.

Question
53. Where most likely are the speakers?
54. According to the man, why will a product cost more?
55. What does the man request?

Select the best response to each question.

Transcript

W-Am Good morning, Mr. Tong. I'm here to check on my order. How are the chairs coming along?

M-Cn The machines have been assembling them. They're almost ready. Right over here.

W-Am Wow, they look so nice!

M-Cn Look at the curved shape of the back. The only way you can get that unique shape is by means of the specialized laser we use.

W-Am Amazing! Can I also see the pullout sofa?

M-Cn Not right now. It's being treated with mineral oil. But later today I should be able to take a photo and send it to you.

Question
56. Where most likely are the speakers?
57. What feature does the man emphasize about some chairs?
58. What does the man say he will do later?

Select the best response to each question.

Transcript

M-Au Hi, So-Jin. I just heard that Ms. Yoon is retiring next month.

W-Br I'll be sorry to see her go. She was my mentor when I first joined the firm, and we've worked on dozens of projects together.

M-Au It's a bit hard to imagine our sales team without her. Has anybody approached you about leading the team after she's gone?

W-Br Yes, and I've thought about it. It's a big step up, even for someone like me who's worked in Sales for eight years. And Human Resources hasn't even posted the job description yet.

M-Au Well, we need someone with experience.

Question
59. What will happen next month?
60. What department do the speakers work in?
61. What does the man imply when he says, "we need someone with experience"?

Select the best response to each question.

ETS TOEIC 2024 L&R Test 5 – Image for questions 62–64
Transcript

W-Am Rajesh, it was nice to see you here in New York again this year.

M-Cn Same here. I look forward to attending the Theater Technology Conference again next year.

W-Am I really enjoyed your talk, especially the information you provided on acoustics. Is it published anywhere? I'd like to have a closer look.

M-Cn Actually, it is. You can find the article in last November's issue of Theater Sound. It's posted online.

W-Am Great. I'll look it up.

M-Cn Oh—my train leaves in fourteen minutes. I have to get going. Safe travels, Camille!

Question
62. Why are the speakers in New York?
63. What does the woman ask the man about?
64. Look at the graphic. Where will the man travel to next?

Select the best response to each question.

ETS TOEIC 2024 L&R Test 5 – Image for questions 65–67
Transcript

M-Cn Welcome to Orlando's Deli. If you'd like to try one of our daily specials, they're on the board behind me.

W-Br Wow, that's a great menu. The vegetable curry looks good. Is it spicy?

M-Cn No, it's very mild—but we just sold out, unfortunately.

W-Br In that case, I'll have the lasagna.

M-Cn Great choice. By the way, we just opened our new patio this week in case you'd like to sit outside.

W-Br Actually, it is a beautiful day. And your patio looks lovely.

Question
65. What does the woman ask the man about?
66. Look at the graphic. Which special does the woman order?
67. What will the woman most likely do next?

Select the best response to each question.

ETS TOEIC 2024 L&R Test 5 – Image for questions 68–70
Transcript

W-Am I'm excited about our hike today here at Marina Park. And I'm so glad we got to the park early before it gets crowded. Which trail should we hike?

M-Au Let's take a look at the map. We're at the visitor center, and there's a shuttle that stops at different trailheads.

W-Am Right. It looks like the Creek Trail and the Pond Trail are fairly short. I'd like to do a more challenging hike.

M-Au OK. How about the Waterfall Trail?

W-Am That sounds good. And look—there's a video about the park. We can watch while we wait.

Question
68. What is the woman happy about?
69. Look at the graphic. How far will the speakers hike?
70. What can the speakers do while waiting for the shuttle?

Select the best response to each question.

Transcript

W-Br Hi, Ms. Cho. I'm calling from Springdale Lights. Yesterday, you ordered 24 of our purple solar lanterns for your upcoming event. Unfortunately, our supplier won't be able to get us purple lanterns for another three weeks, so we only have yellow ones in stock. We would like to offer you a ten percent discount on them to apologize for this. Please call us back to confirm whether you'd like the yellow solar lights, and we'll set them aside for you.

Question
71. What did the listener do yesterday?
72. What problem does the speaker mention?
73. What does the speaker offer the listener?

Select the best response to each question.

Transcript

M-Au Welcome to Osterwind Estate. The former owner, Ms. Yuping Wei, was a famous painter. What's special about this estate is that Ms. Wei designed it herself, including the landscaping. We're asking volunteers to clear debris from the walkways around the gardens in preparation for the estate's first season as a public park. You can pick up a bag and gloves from the patio area. And remember, be sure to see me as you check out before you leave. All volunteers are eligible for a complimentary visitor pass that you can use to access the estate and attend any events held here all summer long.

Question
74. According to the speaker, what is special about Osterwind Estate?
75. Why are the listeners at Osterwind Estate?
76. What will the listeners receive?

Select the best response to each question.

Transcript

M-Cn Good morning, Ms. Espinosa. This is Marcel Fournier. It's Saturday morning, and I'm on my way to the airport. This is a little out of the ordinary, but I'm calling because in my haste I left a note with Mr. Hang's mobile phone number on my office desk. He's picking me up from the airport, and I'll be stuck if I can't reach him. I'll need you to go into the office and text me with the number. I know this is inconvenient. I'll check my messages once I land in San Diego.

Question
77. Who most likely is the listener?
78. Why does the speaker say, "I know this is inconvenient"?
79. What will the speaker do when he arrives in San Diego?

Select the best response to each question.

Transcript

W-Am Hi, everyone! Thanks for watching today. If you're new to my channel, you should know that my videos focus on ways that we can repurpose common objects so that they don't end up in landfills. In this video, you'll learn how to make candles from old and leftover crayons. Your first step is to collect the items you'll need. You may already have some old crayons around the house, or you can ask your friends and neighbors for theirs. I'll be covering a lot of steps, but don't worry, a full written version of the instructions is available on my Web site. I recommend downloading those later for future reference.

Question
80. What does the speaker say her videos are usually about?
81. What first step does the speaker mention?
82. According to the speaker, what can the listeners do on a Web site?

Select the best response to each question.

Transcript

W-Br Thank you all for coming to this press conference. As you know, the Grand Falls Bridge improvement work has been underway for almost a year. We're nearing the final stage of sanding and painting the newly built portions. I know the fishing community has expressed concern over the potential environmental impact of this project on our local marine life. Well, all required studies were conducted a year ago. I'll take some questions now. After that, our special-events coordinator will discuss the bridge-opening ceremony that's being planned.

Question
83. What is the speech mainly about?
84. Why does the speaker say, "all required studies were conducted a year ago"?
85. What will the next speaker discuss?

Select the best response to each question.

Transcript

W-Am Hello, Mr. Smith. I hope you're getting settled into your office space in our building. I'm calling about some large packages that arrived for your company last week. We're keeping them for you in the storage room downstairs. The lease agreement says management will hold packages for five days. It's been ten days. Please give me a call and let me know when you can come down to claim them so I can be there to open the storage room door for you.

Question
86. Who most likely is the speaker?
87. Why does the speaker say, "It's been ten days"?
88. What does the speaker offer to do?

Select the best response to each question.

Transcript

W-Br Our next story concerns Ferndale Valley. It's well-known that the area is one of the windiest locations in the region, and one company would like to take advantage of that natural energy source. Breeze Capture hopes to install dozens of wind turbines by the end of next year. The company is looking for local farmers who are interested in leasing some of their land for the project. In addition to being paid for the land use, participants will also be compensated for the energy that is generated by the turbines. For more information, e-mail info@breezecapture.com.

Question
89. What is mentioned about Ferndale Valley?
90. Who will participate in a project?
91. What will the participants receive?

Select the best response to each question.

Transcript

M-Cn Hello, Mr. Kimura. I'm calling from Feras Portable Storage. You recently ordered a container to store and move your household belongings in. I'm calling to confirm that your container will be delivered tomorrow morning at nine o'clock. The driver will place it in your driveway. After the delivery, if you could, please complete the customer feedback survey that we'll e-mail you. It will help us to improve our service. Thanks.

Question
92. What kind of business does the speaker work for?
93. Why is the speaker calling?
94. What does the speaker ask the listener to do?

Select the best response to each question.

ETS TOEIC 2024 L&R Test 5 – Image for questions 95–97
Transcript

W-Am This is the custodial staff's cabinet for cleaning supplies. As part of your training, you'll be expected to learn which cleaning solutions are used for different surfaces in the hotel, such as carpet and tile flooring. The spray bottle on the top shelf, Baxlon, is for glass surfaces. The product directly under the spray bottle is brand new. It was just released this month, and it's excellent for polishing furniture. Oh, and every Tuesday at one o'clock, a delivery truck brings any supplies that we're low on. Don't forget to check that.

Question
95. What is the purpose of the talk?
96. Look at the graphic. Which product does the speaker say is new?
97. What happens at one o'clock on Tuesdays?

Select the best response to each question.

ETS TOEIC 2024 L&R Test 5 – Image for questions 98–100
Transcript

M-Au Welcome back to this professional development workshop. We'll continue from where we left off in our discussion on advertising through social media using videos, and we'll end today's meeting by performing a group task. Last week, we discussed the planning phase for a video marketing campaign. Today, we'll move on to the production phase. During this phase, you'll need to ensure that high-quality equipment is used for lighting and camera work and that you have the best video editors you can get for the job. We're very lucky to have an expert here today to talk about her experience with the process. Please give your attention to Usha Madan.

Question
98. What is the topic of the course?
99. Look at the graphic. Which step will be discussed today?
100. What will the listeners do next?

Select the best answer to complete the sentence.

Question
101. After upgrading to Pro Data Whiz, our clients began _____ problems with spreadsheets.

Select the best answer to complete the sentence.

Question
102. Requests for additional days off are _____ by Ms. Chung in Human Resources.

Select the best answer to complete the sentence.

Question
103. The programmers have a list of changes _____ the next software update.

Select the best answer to complete the sentence.

Question
104. Let Farida Banquet Service _____ professional catering for your important corporate events.

Select the best answer to complete the sentence.

Question
105. Using various innovative techniques, Boyd Industries has improved the _____ of its tiles.

Select the best answer to complete the sentence.

Question
106. _____ of all cosmetics are final, and refunds will not be given under any circumstances.

Select the best answer to complete the sentence.

Question
107. If you have already submitted your response, no _____ action is required.

Select the best answer to complete the sentence.

Question
108. Ms. Sieglak stated that the app design was based on _____ own research.

Select the best answer to complete the sentence.

Question
109. _____ the organization has doubled its outreach efforts, it has yet to see an increase in new clients.

Select the best answer to complete the sentence.

Question
110. Starting on October 8, _____ board of education meetings will be streamed live on the school district's Web site.

Select the best answer to complete the sentence.

Question
111. The hairstylists at Urbanite Salon have _____ experience working with a variety of hair products.

Select the best answer to complete the sentence.

Question
112. Both candidates are _____ suitable for the assistant manager position.

Select the best answer to complete the sentence.

Question
113. With the acquisition of Bloom Circuit, Wellstrom Hardware has _____ expanded its offerings and services.

Select the best answer to complete the sentence.

Question
114. Please note that file names should not _____ capital letters or spaces.

Select the best answer to complete the sentence.

Question
115. The Sun-Tech ceiling fan has received more than 15,000 five-star reviews from _____ customers.

Select the best answer to complete the sentence.

Question
116. Please _____ the Returns section of our Web site if you are unhappy with any part of your order.

Select the best answer to complete the sentence.

Question
117. Ito Auto Group is offering excellent _____ on pre-owned vehicles this month.

Select the best answer to complete the sentence.

Question
118. Product prices are influenced _____ such factors as consumer demand and retail competition.

Select the best answer to complete the sentence.

Question
119. Monmouth Enterprises will be _____ prefabricated houses online starting on April 1.

Select the best answer to complete the sentence.

Question
120. All employees should familiarize _____ with the company's policies and procedures.

Select the best answer to complete the sentence.

Question
121. Custom furniture orders require a 50 percent deposit _____ the time of the order.

Select the best answer to complete the sentence.

Question
122. We are planning a _____ for the Klemner Corporation's twentieth anniversary.

Select the best answer to complete the sentence.

Question
123. Though she lacks political experience, Ms. Diaz has been _____ impressive in her first term as mayor.

Select the best answer to complete the sentence.

Question
124. The university library usually acquires _____ copies of best-selling books to meet students' demand.

Select the best answer to complete the sentence.

Question
125. This year's conference tote bags were _____ donated by Etani Designs.

Select the best answer to complete the sentence.

Question
126. We will be holding a _____ on Friday to honor the 30-year engineering career of Mr. Kuan.

Select the best answer to complete the sentence.

Question
127. Groove Background creates soothing playlists of instrumental music, _____ classical and jazz.

Select the best answer to complete the sentence.

Question
128. Members of the finance department _____ to Mr. Chua's lecture on risk avoidance.

Select the best answer to complete the sentence.

Question
129. The board of trustees debated for hours _____ the revised hiring policies.

Select the best answer to complete the sentence.

Question
130. The participants closely _____ the fitness instructor's movements tend to learn the proper technique more quickly.

Select the best answer to complete the text.

Grocery Chain to Host Event

LEIGHTON (October 8)—Ohale Foods, one of the region's largest supermarket chains, is seeking to fill almost 100 open positions. For that reason, the company is holding a ---[131]--- event on October 20. Job opportunities exist at all fourteen of Ohale's current stores. ---[132]---, Ohale is seeking employees for its new Westside location, which is still under construction. ---[133]---.

Those who ---[134]--- the event should bring copies of their résumé to the Grand Ballroom of the Palace Suites Hotel between 10 A.M. and 7 P.M. No appointment is required.

Question
131. Question 131
132. Question 132
133. Question 133
134. Question 134

Select the best answer to complete the text.

Thank you for your purchase of an Ajaz Water Filter Pitcher. It is a wonderful solution for water that tastes great! To improve the effectiveness of the Ajaz Water Filter Pitcher, we ---[135]--- priming the filter before the first use. ---[136]---. Then screw the filter clockwise into the lid of the pitcher until it fits ---[137]---. As you use the pitcher, remember that ---[138]--- water flow is a signal that the filter is becoming clogged and will need to be replaced soon.

Question
135. Question 135
136. Question 136
137. Question 137
138. Question 138

Select the best answer to complete the text.

Returning merchandise

Abney Home Products is committed to providing outstanding service, and we guarantee the ---[139]--- of all the products in our catalog. If you are not satisfied with a purchase, call our customer service line at 339-555-0177 to request a return authorization code. The service agent ---[140]--- you for the invoice number from the package insert. ---[141]---. Please be aware that Abney Home Products is not ---[142]--- for postage on merchandise returns.

Question
139. Question 139
140. Question 140
141. Question 141
142. Question 142

Select the best answer to complete the text.

To: All Employees
From: Marina Papantonio, Safety Liaison
Date: November 12
Subject: Safety Training

It is time once again for our annual safety training workshop. This year, training will focus on digital safety measures, like avoiding scams and protecting against cyberattacks. Our technology experts already have installed new programs throughout our company's information system to reduce risk. ---[143]---, we all need to understand how the programs work and what to do when a problem arises.

To accommodate ---[144]---, several workshops will be conducted throughout the upcoming week. You can register for any one of these ---[145]--- on our company's intranet page. Just click on the link for "Safety Training."

---[146]---. If you are unable to take part in any of the scheduled workshops for any reason, you must inform your supervisor.

Question
143. Question 143
144. Question 144
145. Question 145
146. Question 146

Select the best answer for each question.

Owl and Moon

Buy one mattress, and choose one of our beautiful rugs for free!

Use the following coupon code when you check out at owlandmoon.co.uk: ESSZRS4T.

Our mattresses are shipped directly to your home and usually arrive within one week. Try out a mattress for 90 days, and if you are not happy with it, send it back for a full refund. We also offer low-interest financing for two years on all our furniture.

Question
147. What types of products are being advertised?
148. What is indicated about the company?

Select the best answer for each question.

*E-mail*

To: Demarco Hines <d.hines@worldmail.com>
From: Soon Yi Park <customerservice@thebestbags.co.kr>
Subject: Item F208 (canvas overnight bag)
Date: 19 June

Dear Mr. Hines,

The Best Bags canvas overnight bag you ordered is not currently available in the colour you requested. There are several options available to you.

1. Cancel your order, and we will gladly refund your money in full.

2. Select a different colour. That item is currently available in light blue, dark green, and dark gray.

3. Choose an item of equal value from our Web site or catalogue.

4. Wait until the item you ordered is back in stock in light gray. Allow three to five weeks.

Please let us know which option you prefer. We apologize for any inconvenience.

Thank you,

Soon Yi Park, Customer Service Agent

Question
149. What is the purpose of the e-mail?
150. What color bag is currently NOT available?

Select the best answer for each question.

Christie Moroff (9:47 A.M.)
Good morning, Ren. I just stopped by your office.

Ren Nomura (9:48 A.M.)
Then you already know that I am not there today.

Christie Moroff (9:48 A.M.)
Yes, your new office mate—I can't remember her name—told me that you just started working remotely on Tuesdays. I was looking for some empty binders.

Ren Nomura (9:49 A.M.)
That's Cheryl. I thought you had already met her. Are there any binders in the supply closet?

Christie Moroff (9:50 A.M.)
No, I just looked. Frank has ordered some more, but they won't be in until next week. I need two or three of them now.

Ren Nomura (9:51 A.M.)
Check with Cheryl. She is really helpful.

Christie Moroff (9:52 A.M.)
OK. I will.

Question
151. What is suggested about Mr. Nomura?
152. At 9:51 A.M., what does Mr. Nomura most likely mean when he writes, "Check with Cheryl"?

Select the best answer for each question.

Cortica Bank

Please fill out the following form to open a new bank account.

Is this your first account with Cortica Bank? __ Yes X No

Existing account number (if applicable): 190-37580

New account type: __ Chequing X Savings __ Investment

Name: Frances Wilkes

Mailing address: 17 Jones Street
North Sydney NSW 2060

Phone number: (02) 7010 8624

E-mail address: fwilkes@myemail.com.au

Initial deposit amount (minimum $500): $1,500

Would you like to sign up for electronic communications? __ Yes X No

If you select "Yes," we will contact you via voice mail, e-mail, or text.
If you select "No," you will receive monthly paper statements in the mail.

Please note that accounts take up to two business days to be established. Your funds will be available after this period. You will receive your debit card in the mail in up to five business days.

Question
153. What is indicated about Ms. Wilkes?
154. How will the bank most likely contact Ms. Wilkes?

Select the best answer for each question.

Construction Superintendent
Jones-Richmond Construction (JRC)

Founded 25 years ago, JRC is a full-service general contractor serving clients throughout Winnipeg and the surrounding area.

Responsibilities:
• Report to senior project manager
• Manage on-site construction activities
• Ensure compliance with safety regulations
• Negotiate purchases and contracts
• Establish construction schedules

Qualifications:
• Minimum five years of commercial construction experience
• Willingness to travel to job sites daily (usually within a 50-kilometre radius)
• Strong written communication skills

To apply, submit a résumé and cover letter through www.jrc.ca/apply.

Question
155. What is suggested about Jones-Richmond Construction?
156. What is NOT listed as a responsibility of the construction superintendent?
157. According to the advertisement, what must a successful job applicant have?

Select the best answer for each question.

To: All Sledgehammer Gym Staff
From: Lucas Sledge
Date: September 15
Subject: Payroll changes
Attachment: Form

Dear Staff,

Thanks to your dedicated work, word of our little gym has spread. Over the past twelve months, enrollment has significantly increased and so has our teaching staff. Although this growth is wonderful, having to process the payroll by myself has become rather burdensome. Therefore, I have contracted Trumbull and Company to provide direct deposit of your wages into your bank accounts. — [1] —. Consequently, you no longer need to deposit your paycheck yourself. Also, you will now be able to get your pay stubs and tax information online. — [2] —.

To allow for these changes, I am asking everyone to provide me with the necessary banking details. Please complete the attached form and bring it to the office with a voided check no later than September 25. — [3] —. The new process will take effect in October. — [4] —. Please let me know if you have any questions.

Take care,

Lucas

Question
158. What is mentioned as a benefit of the new payment system?
159. What does Mr. Sledge ask employees to do?
160. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "If I am not around, please see my assistant."

Select the best answer for each question.

Aussie Coffee Fair This Weekend

SYDNEY (4 June)—Coffee will be the main attraction this weekend at the Aussie Coffee Fair hosted by Homewares, the country's top kitchen appliance manufacturer. The event will be held at the Harbour Expo Centre.

The two-day event will feature a variety of coffee-oriented presentations by coffee growers and roasters, food writers, makers of kitchen equipment, and chefs. Foods and beverages will be available to view, taste, and buy at booths throughout the centre.

Sessions will feature demonstrations on cooking with coffee and tips for brewing the best cup of coffee, as well as information on nonfood uses for coffee. In addition, culinary experts will be on hand to meet with coffee enthusiasts for discussions designed to help them create a true coffeehouse experience in their own homes.

Entry to the Aussie Coffee Fair is free. However, registration is required as space is limited. For information and to register online, go to www.aussiecoffeefair.com.

Question
161. The word "top" in paragraph 1, line 3, is closest in meaning to
162. Who will NOT be conducting informational presentations at the fair?
163. What must people do to attend the fair?

Select the best answer for each question.

From: melissa@grandgrainsbakery.com
To: elinorotero@webmail.com
Date: October 28
Re: Desserts

Dear Ms. Otero,

I just followed up with our baker about your request to have an assortment of desserts instead of one large cake for the party you are hosting at your home on November 7. We suggest ordering three dessert pieces per person. The cost for three desserts is between $10 and $12 per person. Our most popular desserts are the mini cheesecakes, the berry tartlets, and the brownies.

I know you are using a separate caterer for the lunch, and they will help serve and clean up after the party. You also mentioned that you were considering whether to put the dessert table in your backyard or inside your house. Just keep in mind that if you order the cheesecakes, they should not be left out for more than two hours. If you give us very specific instructions about where to set up the desserts, our staff can leave them in the appropriate place without disturbing the party.

Once you make your dessert choices, simply let us know how many guests you expect, and we can take care of the rest.

Melissa Luhya
Grand Grains Bakery

Question
164. What is the purpose of the e-mail?
165. What does Ms. Luhya indicate about the mini cheesecakes?
166. The word "disturbing" in paragraph 2, line 6, is closest in meaning to
167. What information does Ms. Luhya request from Ms. Otero?

Select the best answer for each question.

To: Cheryl Futrel <cfutrel@zephyrmail.com>
From: Lydia Matsuda <service@candella.com>
Date: June 9
Subject: Home decorating

Dear Ms. Futrel,

Thank you for your interest in Candella Interior Design. — [1] —. We are proud to claim that we are the oldest and most successful online design consulting company in the region. We welcome you as a new client. — [2] —. From modest country homes to urban apartments, we do it all.

We understand from your original inquiry that you intend to sell your apartment soon and are primarily interested in how best to present it to prospective buyers. Here's how our design services work: the first step is completing an online questionnaire. — [3] —. Next, you will be matched with an online professional interior designer who can help you with all choices for paint colors, window treatments, and floor coverings. You will receive a room layout plan and a personalized list of ideas for furniture and accessories, with all products available for purchase online. — [4] —. As a special bonus, from now until July 1 our online retail partners have agreed to offer a 10 percent discount on products purchased through our links.

Finally, you will be glad to learn that we charge not by the hour but by the room for our design ideas, with the average price being about $275 per room.

We look forward to hearing from you and working with you soon.

Sincerely,

Lydia Matsuda

Question
168. What is indicated about Candella Interior Design?
169. Why does Ms. Futrel want to redecorate her apartment?
170. What will happen on July 1?
171. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "The answers will give us a sense of your taste and requirements."

Select the best answer for each question.

Darius Wilkins (11:09 A.M.)
Hi, Ms. Clarke. This is Darius from Roto Bicycle. I promised to check with you before servicing your bicycle.

Lauren Clarke (11:14 A.M.)
Thanks. So, what do you think?

Darius Wilkins (11:15 A.M.)
In addition to the regular maintenance service, I suggest a drivetrain cleaning and new brake mechanisms.

Lauren Clarke (11:16 A.M.)
OK. What does that come to?

Darius Wilkins (11:18 A.M.)
An extensive maintenance service, which includes the same gear and brake adjustments as a regular maintenance service, plus the drivetrain cleaning, is $140. Add $70 for two new brake mechanisms and pads and another $30 for labor charges. So it should come to around $240 altogether. Shall I move forward?

Lauren Clarke (11:21 A.M.)
Wow! That much?

Darius Wilkins (11:22 A.M.)
Especially with that major bicycle race you have ahead of you.

Lauren Clarke (11:24 A.M.)
I know. I guess we have to do it. Please let me know when it's ready.

Question
172. Why did Mr. Wilkins contact Ms. Clarke?
173. What most likely cost about $30?
174. At 11:21 A.M., what does Ms. Clarke imply when she writes, "That much"?
175. What is suggested about Ms. Clarke?

Select the best answer for each question.

Passage 1

E-Mail Message

To: Cassie Raferty <cassie@mailcurrent.ie>
From: Youssef Zimri <zimri@zimrimechanical.ie>
Subject: Following up
Date: 12 September
Attachment: cmcclinic

Dear Ms. Raferty,

I am very happy with your work so far. Your suggestion to add photos from our archive certainly dressed up the "Company History" page. The help-wanted pop-up bubble on the home page also looks good. Hopefully, it will attract applicants with mechanical experience.

I'd like you to add one more project to our "Portfolio" page. We have finally finished replacing the plumbing and heating systems at Clary Medical Centre's satellite clinic in Galway. It was a challenging job, and I'm proud of our results. The attachment contains photos and a short description of what we did there.

Sincerely,

Youssef Zimri
Owner, Zimri Mechanical

Passage 2

https://www.clarymedicalcentre.ie

About | News | Staff | Contact Us

Clinic opening soon

We have repurposed 47 High Street, Galway, into a satellite medical clinic and will celebrate with a grand opening party on Friday, 28 October. Remarks by Medical Director Dr. Celia O'Leary and local elected officials will begin promptly at 1:00 P.M., followed by a ribbon-cutting ceremony and tours until 4:30 P.M.

Thirty miles from the Clary Medical Centre's main campus, the Clary Clinic is housed in the historic Brandmore shoe factory, which closed more than two decades ago. During renovations, care was taken to maintain the exterior's nineteenth-century architectural features. The clinic's interior boasts eighteen examination rooms, a state-of-the-art x-ray facility, private offices for patient consultations, and a lab for processing patient samples.

Clinic staff will begin seeing patients on Tuesday, 1 November. To make an appointment, please call 020 915 1424.

Question
176. Who most likely is Ms. Raferty?
177. What is indicated about Mr. Zimri?
178. According to the Web page, what will happen at the grand opening event?
179. On the Web page, the word "maintain" in paragraph 2, line 3, is closest in meaning to
180. According to the Web page, what is NOT part of the Clary Clinic?

Select the best answer for each question.

Passage 1

PURCHASE ORDER

Pirate's Bounty Seafood
11 Harbor Street
Charlottetown, Prince Edward Island, C1A 0A5

2 October
Purchase Order: 5338

VENDOR
Rochette's Commercial Refrigeration
2175 Lyons Avenue
Guelph, Ontario, N1C 0A1
519-555-0112

SHIP TO
Pirate's Bounty Seafood
11 Harbor Street
Charlottetown, Prince Edward Island, C1A 0A5
Attn: Lenore Okiya
782-555-0145

ITEM NUMBER: BF550
DESCRIPTION: Blizzard walk-in freezer
Features: 1.5m x 2m x 2.5m, adjustable shelves, aluminum flooring, galvanized steel panels
QUANTITY: 1
PRICE: $6,400.00
TOTAL: $6,400.00

COMMENTS OR SPECIAL INSTRUCTIONS
Restaurant expanding. Need unit by 17 November.

SUBTOTAL: $6,400.00
TAX: $960.00
GRAND TOTAL: $7,360.00

Passage 2

To: Lenore Okiya <l.okiya@piratesbounty.ca>
From: Shaliya Umuma <customerservice@rochettesrefrigeration.ca>
Date: 3 October
Subject: Purchase Order 5338

Dear Ms. Okiya,

We received your purchase order for the Blizzard walk-in freezer. Unfortunately, the model you requested is on back order and will not be available for three months. We regret the inconvenience and would like to offer you some options.

I can offer you the Blizzard BF600, which measures 2m x 2.5m x 3m, at the discounted price of $6,900 plus tax. It comes with the same features as the item you ordered. Alternately, we have a refurbished BF400 in stock. It's the same size as the BF550; however, while the BF550 includes a remote control for setting the temperature, the BF400 has a wall-mounted device for that purpose. The BF400 unit comes with a two-year warranty. It is priced at $5,600 plus tax.

Please let me know how you wish to proceed. Just reply to this e-mail.

Shaliya Umuma, Customer Service Manager

Question
181. Why does Pirate's Bounty Seafood need to purchase new equipment?
182. What is the problem with the item Ms. Okiya ordered?
183. What is NOT a feature of the Blizzard BF600?
184. According to the e-mail, what does the BF400 model come with?
185. In the e-mail, the word "Just" in paragraph 3, line 1, is closest in meaning to

Select the best answer for each question.

Passage 1

Fifth Annual International Marketing Society Conference
23–25 October, Grant Hotel and Conference Centre, London
Day 1:

Time: 7:00 A.M. to 8:00 A.M.
Description: Morning Social: Complimentary omelets, pastries, coffee, tea
Venue: Mezzanine

Time: 8:30 A.M. to 10:00 A.M.
Description: Marcos Secada, founder and CEO, Grindstone Marketing Group
Venue: Room 2

Time: 10:30 A.M. to noon
Description: Claire Song, business columnist and best-selling author
Venue: Room 10

Time: 12:30 P.M. to 2:00 P.M.
Description: Lunch (ticket purchase required)
Venue: Alexander Ballroom

Passage 2

To: Nadir Kalwar <kalwar.n@kdbuildingconcepts.com>
From: Olek Dzik <odzik.k@kdbuildingconcepts.com>
Date: 12 May
Subject: Upcoming marketing campaign
Attachment: Link to video

Nadir,

Thanks for your help with the corporate marketing plan. Attached is a link to the video created for us by Grindstone Marketing Group. It shows our 3-D printing equipment pouring fast-setting concrete, layer by layer. I think it looks great as is, and I believe it will be the most compelling aspect of our 1 June launch, especially if the Sheffield house is sold by then.

In case you haven't heard, our next construction project will be a home just a couple of kilometres from your office building!

Olek

Passage 3

House Constructed Using 3-D Technology For Sale

SHEFFIELD (15 May)—An international construction firm specializing in innovative building technologies has completed one of Britain's first 3-D printed houses. The new structure is located on Morgan Road in Sheffield.

KD Building Concepts took less than two weeks to execute the first phase of the project, which entailed printing the concrete walls and installing the electrical and plumbing systems, according to company president Olek Dzik. In just two months, the fully landscaped house with two bedrooms and two bathrooms was ready for market.

"Labour costs were cut in half thanks to 3-D printing technology," said Mr. Dzik, whose company has offices in France and Germany, as well as in Sheffield. "At KD Building Concepts, we are committed to building homes that are both affordable and luxurious."

The house was listed for sale this week by a local real estate broker. The asking price is £150,000.

Next on the horizon for KD Building Concepts is the construction of a home in Hamburg, Germany.

Question
186. What is mentioned on the schedule?
187. According to the schedule, what will happen at 10:30 A.M.?
188. What can be concluded about Mr. Dzik?
189. What is suggested about Mr. Kalwar?
190. What does the article indicate about the house created with a 3-D printer?

Select the best answer for each question.

Passage 1

Gallery manager at Richard Lahiri Gallery in Cromwood

Applicants for this full-time position must have experience in retail art with an established history of successfully attracting patrons interested in purchasing original works of art. Experience managing a social media account is also desired. The position will be primarily on-site; however, some remote hours can be scheduled. Candidates must be available to start work on or before April 1. Qualified applicants should contact gallery director Richard Lahiri at rlahiri@richardlahirigallery.com.

Passage 2

Summer Scene Arts Program

Starting on May 1, five art galleries in Cromwood will be hosting open houses every Friday from May through August. Come enjoy live music, refreshments, artist talks, and more on the Cromwood boardwalk. Activities start at 4:00 P.M. and continue until 9:30 P.M., rain or shine. Participating galleries are listed below.

Rita Blake Art • Siitva Gallery • Richard Lahiri Gallery
Patricia Dolivo Painting • Ashland Pottery and Crafts

Funded by the Cromwood City Council and Regents Bank

Passage 3

Summer Activities in Middleton County
Compiled by Lisa Yu-Seaver

Cromwood Art Nights
Residents of Elmhurst, Melbridge, and Cromwood are invited to explore the local art scene in Cromwood this summer. The five galleries on the boardwalk overlooking the Wye River are holding special events each Friday as part of the Summer Scene Arts Program. This Friday, Richard Lahiri and his gallery manager, Geetu Gelang, will use a giant screen to demonstrate software for creating virtual art. The event will also feature craft vendors, food trucks, and live music. See www.cromwood.gov/things-to-do for more information.

Movies in Brady Park
The popular summer movie series in Herrontown returns on June 16! Each Saturday evening, a classic film will be projected on Brady Park's Grand Lawn. Bring your picnic basket and a blanket and get comfortable! The schedule of films is available at www.bradypark.org/activities.

Question
191. What is stated in the job posting about the managerial position?
192. According to the flyer, what will happen on May 1?
193. What is suggested about Ashland Pottery and Crafts?
194. What is suggested about Geetu Gelang?
195. According to the article, where is Brady Park located?

Select the best answer for each question.

Passage 1

Senano Designs Buys Gendalla in $60 Million Deal

LOS ANGELES (March 20)—Fashion powerhouse Senano Designs announced on Wednesday that it had acquired Gendalla, an up-and-coming luxury brand. The acquisition is part of Senano's plan to supplement its clothing products with a line of designer watches. Over the next two years, the company has further plans to expand its offerings to include fragrances and luggage. Lina Pacheco, Senano's chief executive officer, said that such expansion is necessary to keep up and compete with other international fashion houses. Although based in Los Angeles, in recent years Senano has opened offices in Philadelphia, Chicago, and Miami. Ms. Pacheco says she was unfamiliar with Gendalla products until a year ago, when she saw one of their ads in an automobile magazine. "The products have a distinctive, modern style," Ms. Pacheco said, "which will go well with Senano's trendsetting clothes."

Passage 2

MEMO

From: Oscar Johansen, Accounting department
To: All Gendalla employees
Date: March 22
Subject: Travel expense policy
Attachment: Policy

I have attached a copy of Senano's policy on travel expenses, which will go into effect when we officially become employees of Senano on March 31.

Note that Senano's policy is more restrictive than Gendalla's policy in several ways. For example, employees will no longer have one month to submit expense reports. However, the new policy will make some processes much easier: specifically, Senano's requirements for submitting expenses under $50 are simpler than those under current Gendalla policy.

Carlie Dawson, an accounting director who works at Senano's headquarters, will come to our New York office to lead an information session about this and other policy-related changes on Thursday, March 28, at 2:00 P.M. I strongly encourage you to attend.

Passage 3

Senano Designs
Travel Expense Policy

• To be reimbursed for work-related travel, employees must submit a travel request at least two weeks before a trip, listing the reason for travel and estimating all expenses.
• Original receipts must be submitted for expenses above $50. Any expenses below that do not require the submission of original receipts.
• All receipts and expense reports must be submitted within three weeks after a trip is completed. Expenses submitted after this time will require the approval of the department head.

Page 1

Question
196. What does Gendalla mainly produce?
197. According to the article, why is Senano Designs acquiring Gendalla?
198. What are Gendalla's employees invited to do on March 28?
199. Where is Ms. Dawson's office?
200. How is Gendalla's current travel expense policy likely different from Senano's?

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