ETS TOEIC 2026 L&R Test 3 (Online Test)

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Select the one statement that best describes what you see in the picture.

ETS TOEIC 2026 L&R Test 3 – Image for question 1
Transcript

(A) He's fixing a file drawer.

(B) He's rolling up his sleeves.

(C) He's closing a laptop computer.

(D) He's drinking from a mug.

Question
1. Question 1

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2026 L&R Test 3 – Image for question 2
Transcript

(A) Some bushes are covered with snow.

(B) Some flowers are being planted.

(C) A person is walking in the road.

(D) A person is cleaning some windows.

Question
2. Question 2

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2026 L&R Test 3 – Image for question 3
Transcript

(A) A man is changing a tire on his car.

(B) A man is opening a car door.

(C) A man is putting fuel into his car.

(D) A man is spreading out a map on top of his car.

Question
3. Question 3

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2026 L&R Test 3 – Image for question 4
Transcript

(A) They're leaving a restaurant.

(B) They're seated next to each other.

(C) One of the women is looking in her handbag.

(D) One of the women is folding a scarf.

Question
4. Question 4

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2026 L&R Test 3 – Image for question 5
Transcript

(A) A selection of luggage is on display.

(B) A lamp and some papers are on a desk.

(C) Some boxes are arranged under some lamps.

(D) Some wire has been rolled up on the floor.

Question
5. Question 5

Select the one statement that best describes what you see in the picture.

ETS TOEIC 2026 L&R Test 3 – Image for question 6
Transcript

(A) A cyclist is riding past a pedestrian.

(B) A tent is set up next to a lake.

(C) Some people are resting on a stone wall.

(D) Some people are swimming in a lake.

Question
6. Question 6

Select the best response to the question.

Transcript

Where's the coffeemaker?

(A) On the bottom shelf.

(B) A large serving spoon.

(C) It was discounted.

Question
7. Question 7

Select the best response to the question.

Transcript

Why are you calling the clients?

(A) A spreadsheet with their contact information.

(B) Because they canceled their order.

(C) I can walk you there.

Question
8. Question 8

Select the best response to the question.

Transcript

Would you like to attend our next company retreat?

(A) I'm parked next to that tree.

(B) Yes, I'd like that.

(C) Just some grilled vegetables.

Question
9. Question 9

Select the best response to the question.

Transcript

Who can update the Web site?

(A) I like the new Web site, too.

(B) Kento said he could do it.

(C) That's the right password.

Question
10. Question 10

Select the best response to the question.

Transcript

Does your desk face the door or the window?

(A) It faces the door.

(B) About forty minutes.

(C) Because the room is too small.

Question
11. Question 11

Select the best response to the question.

Transcript

When will your performance take place?

(A) Next Tuesday.

(B) No, I just checked.

(C) We shopped there yesterday.

Question
12. Question 12

Select the best response to the question.

Transcript

What will you get for completing the program?

(A) How many hours a week?

(B) OK, thanks for asking.

(C) A certificate in accounting.

Question
13. Question 13

Select the best response to the question.

Transcript

How did the company get its name?

(A) There's a new guest list.

(B) Oh, about three years ago.

(C) It's named after the owner.

Question
14. Question 14

Select the best response to the question.

Transcript

Your kitchen looks nice painted in this shade of yellow.

(A) Twenty color copies, please.

(B) Dinner will be ready in ten minutes.

(C) Yes, it really brightens up the room.

Question
15. Question 15

Select the best response to the question.

Transcript

Are you considering hiring a public relations firm?

(A) I wasn't at that press conference.

(B) No, we decided not to.

(C) It's in the closet.

Question
16. Question 16

Select the best response to the question.

Transcript

Does this hallway lead to the lobby or to the courtyard?

(A) My brother mentioned that.

(B) How much does the box weigh?

(C) To the lobby, I think.

Question
17. Question 17

Select the best response to the question.

Transcript

The company's headquarters is in Houston, right?

(A) This quarter's budget.

(B) Let me look at the directory.

(C) From nine to three.

Question
18. Question 18

Select the best response to the question.

Transcript

Aren't the windows in the warehouse supposed to be replaced?

(A) Sure, I'll frame the picture.

(B) No, I don't have any.

(C) Mr. Bora ordered them.

Question
19. Question 19

Select the best response to the question.

Transcript

Who's leading the workshop on Friday?

(A) Nice seeing you, too!

(B) The other team has a ten-point lead.

(C) It'll be Olga.

Question
20. Question 20

Select the best response to the question.

Transcript

Should we join our department's book club?

(A) An award-winning author.

(B) The office supplies are in the storage room.

(C) They could use a few more people.

Question
21. Question 21

Select the best response to the question.

Transcript

Shouldn't this package be returned?

(A) Several packets of stamps from the post office.

(B) Yes, it has to go back to the manufacturer.

(C) Didn't she return from her trip last week?

Question
22. Question 22

Select the best response to the question.

Transcript

When will the training sessions for the new security measures take place?

(A) Yes, it was a complete success.

(B) The upstairs conference room is large enough.

(C) Not until the start of next month.

Question
23. Question 23

Select the best response to the question.

Transcript

Do you want the draft of the proposal e-mailed to you or printed out?

(A) Erina will be the one reviewing it.

(B) They're too expensive.

(C) I can arrange a client dinner.

Question
24. Question 24

Select the best response to the question.

Transcript

Which day is most convenient for you?

(A) Yes, I'd appreciate it.

(B) Well, the conference begins on Thursday.

(C) Yes, it's under the passenger seat.

Question
25. Question 25

Select the best response to the question.

Transcript

Our department's looking for more interns.

(A) My phone has an extended warranty.

(B) What are the qualifications?

(C) Yes, you completed your project.

Question
26. Question 26

Select the best response to the question.

Transcript

How was your lunch at the park?

(A) I had an unexpected client meeting.

(B) Three sugars, please.

(C) It's on the top shelf.

Question
27. Question 27

Select the best response to the question.

Transcript

Does your company send out the same promotional material every month?

(A) We're going to try something new.

(B) The bank across the street.

(C) Niko just got promoted.

Question
28. Question 28

Select the best response to the question.

Transcript

Where can I look at floor plans for our new office building?

(A) Yes, I'd like some coffee.

(B) A few more résumés.

(C) I can ask the architect.

Question
29. Question 29

Select the best response to the question.

Transcript

Can I use the company car to pick up the clients from the airport?

(A) Shenchao is the best project manager I know.

(B) No, thanks—I've already been there.

(C) The keys are on the desk over there.

Question
30. Question 30

Select the best response to the question.

Transcript

How often should our heating system be inspected?

(A) Approximately $400.

(B) Because I have a meeting at that time.

(C) The recommendation is in the manual.

Question
31. Question 31

Select the best response to each question.

Transcript

M: Hi, Chef Ayaka. I was looking over this week's sales, and I noticed that a lot of people ordered the beef stew special.

W: Yeah. It's been very popular with patrons. In fact, I want to add it to the regular menu.

M: Good idea. Beef prices change frequently, though, so we might need to consider that when we set the price for the dish if we're going to offer it daily.

W: OK. I'll call our supplier too. We need to make sure they can get us enough beef each week.

Question
32. Where do the speakers most likely work?
33. What does the man suggest considering?
34. What does the woman say she will do?

Select the best response to each question.

Transcript

M1: Excuse me, does train 1401 stop at the Lexington Street station?

W: Yes. It's a twenty-minute ride.

M2: Oh good, that gives us plenty of time to get to the party.

W: The train leaves from platform twelve in three minutes.

M2: Let's head over there now, Sergey. I'm really looking forward to our company gala event tonight.

M1: Me too. Hey did you happen to bring an umbrella? I forgot mine. It might rain on our walk from the station.

M2: I did! We can share it.

Question
35. Where is the conversation most likely taking place?
36. What type of event will the men attend this evening?
37. What did Sergey forget to bring?

Select the best response to each question.

Transcript

W: I talked to Mr. Hoffman this morning, and he said he's decided to start a delivery service for our customers who have a difficult time picking up their prescriptions.

M: That's a good idea. I know a lot of people find it inconvenient to come in person to get their medications. But many of our customers buy other things while they're here.

W: Oh, they'll be able to make other purchases too, to be delivered with their medicine. In fact, I'm supposed to draft a job posting for delivery drivers. Could you help me do that?

Question
38. What has Mr. Hoffman decided to do?
39. What business do the speakers most likely work for?
40. What does the woman ask the man to help her do?

Select the best response to each question.

Transcript

W: Marcel, I don't know if you reviewed the latest report. Unfortunately, our sales are continuing to drop.

M: Yes, competition is at an all-time high. More and more companies are selling clothing and gear for outdoor recreation.

W: We need better ways to make our brand stand out.

M: Well, we could probably benefit from having more direct input from athletes who use our gear. I was thinking maybe we could hire a professional rock climber to consult with our designers.

W: That's an interesting idea. Is there anyone you have in mind?

M: I'll e-mail you a list this afternoon.

Question
41. What problem does the woman mention?
42. Where do the speakers most likely work?
43. What does the man say he will do this afternoon?

Select the best response to each question.

Transcript

W: Hello. I was featured in an article in your newspaper about five years ago. And now when I click on the link, nothing happens.

M: Oh, the public links expire after three years, but I can search for your article in our database. I just need keywords from the article to use in the search.

W: It was about my internship at a dental office.

M: OK. Let me check our archives.

W: Thanks. I was still in college when the article came out, but now I'm starting my own practice. And I'd like to hang the article on the wall.

M: Oh! Congratulations.

Question
44. Why is the woman calling?
45. What does the man offer to do?
46. Why does the man congratulate the woman?

Select the best response to each question.

Transcript

W: Welcome to Scott's Supplies! Just so you know, all our power tools and ladders are twenty percent off today. Is there something I can help you with?

M: Yes. I came in last week to get some lumber for a home project I was working on, but the boards I purchased are the wrong width. I was wondering if I could get a refund.

W: Sure. Do you have the receipt?

M: No, unfortunately. I must've lost it.

W: Hmm, OK. Let me find the manager.

Question
47. Where does the conversation most likely take place?
48. Why does the man want a refund?
49. What does the woman imply when she says, "Let me find the manager"?

Select the best response to each question.

Transcript

W: Welcome back! How were your lunch deliveries?

M: All right, except one bag broke and the food container fell out right as I was walking up to a customer's door. The container was still sealed, and the customer accepted it, so it turned out OK in the end.

W: Well, I'm glad everything worked out. By the way, take a look at my screen! I got the new delivery software installed and running while you were gone.

M: This looks great! I like how different areas can be grouped together so drivers can deliver more efficiently.

W: Me too. And since we've recently had such a significant increase in customers, this will be really useful.

Question
50. What most likely is the man's job?
51. What did the woman do while the man was gone?
52. What does the woman say has recently changed?

Select the best response to each question.

Transcript

M: Hi, Jin-Ah. I've got good news. We signed a contract to create an ad campaign for a new client.

W: That's great! Who is it?

M: It's HMD Incorporated, an organic snack company. They just developed a new line of snacks made entirely from vegetables. They want to market the snacks to sports teams as well as individuals.

W: Well, that sounds exciting but hard to understand. I guess we'll need to learn more about the products first.

M: Exactly. We'll have the client come in to give us nutritional information, and provide us with some samples. I'll schedule a meeting with them soon.

Question
53. What type of company do the speakers work for?
54. What has HMD Incorporated recently done?
55. What does the man say he will do?

Select the best response to each question.

Transcript

W1: Oliver, have you finished the maintenance check on the small airplane that came in this morning? The owner's hoping to fly it this weekend.

M: I finished checking it earlier this morning. It needs a new fuel injection pump, so I've asked Camille to order one. Oh, here she comes. Camille, will the new pump arrive today?

W2: Unfortunately, no. The manufacturer said there'll be a delay, and it won't arrive until Monday.

W1: I better let the customer know. She was planning to fly the plane to Toronto this weekend for a friend's wedding. She'll need to find another way to get there.

Question
56. What did the man perform a maintenance check on?
57. What news does Camille share?
58. Why is the customer traveling to Toronto?

Select the best response to each question.

Transcript

M: Hello, you've reached the customer service line for Quality Internet Service. How can I help you?

W: I'm Mona Shannak, and my account number's PK62H5. I'd like to close my account on June thirtieth.

M: Oh, have you been experiencing issues with the service?

W: Actually, my company has asked me to relocate to Spain.

M: That's exciting! I'll take care of your request for you then.

W: Thank you—I appreciate that.

M: When I'm done updating your records, would you be willing to stay on the phone line to take a survey about your experience as a customer?

W: Certainly.

Question
59. What type of business does the man work for?
60. What does the woman imply when she says, "my company has asked me to relocate to Spain"?
61. What does the woman agree to do?

Select the best response to each question.

ETS TOEIC 2026 L&R Test 3 – Image for questions 62–64
Transcript

W: Marco, you'll be restocking the cleaning products this morning, right? While you're doing that, could you also put the updated sale-price labels on the hand soap dispensers? They're on the shelf right above the laundry detergent.

M: No problem—that shouldn't take long. What else can I help with?

W: Can you make room for our new international foods section at the front of the store?

M: Oh, did the shipment finally arrive? That snowstorm up north really affected delivery schedules.

Question
62. Look at the graphic. Which dollar amount will the man change?
63. What will be added at the front of the store?
64. According to the man, why did a shipment arrive late?

Select the best response to each question.

ETS TOEIC 2026 L&R Test 3 – Image for questions 65–67
Transcript

W: Thanks for calling Kwon Photography Studio.

M: Hello. I need to have a photo taken for a Canadian passport.

W: OK. You can make an appointment Monday through Friday. Just bring in a copy of the application so we can see the size requirements.

M: I work nine to five every day at my current job. Do you have any openings after five P.M.?

W: No problem. We're open until six P.M. one day a week.

Question
65. What does the man say he needs to have done?
66. What does the woman ask the man to bring to an appointment?
67. Look at the graphic. Which day will the man request an appointment for?

Select the best response to each question.

ETS TOEIC 2026 L&R Test 3 – Image for questions 68–70
Transcript

M: Hi, Marina. Do you have receipts for your expenses from the dental hygienists' conference you attended last week?

W: Yes, I have them. I was just going to scan them and send them to you by e-mail.

M: Thanks very much. Once I receive them, I'll process your request for reimbursement. Don't forget to fill out the travel expenses form and include it in your e-mail, too.

W: OK. Remind me, what should I use for the department code?

M: Oh, sorry. I forgot to tell you. Use number 1009.

Question
68. What event did the woman attend last week?
69. What will the man do with the documents the woman provides?
70. Look at the graphic. Which section does the woman ask about?

Select the best response to each question.

Transcript

The town's annual music festival is only a few months away, and our committee still has a lot of planning to do. We already have a list of performers who have agreed to appear. Fortunately, we can use the same stage and equipment we've used in the past. However, we don't have enough fencing to create a larger seating area. Eniola, since you're in charge of accounts, would you check sometime today to see whether we have money for extra fencing?

Question
71. Which event is being planned?
72. What problem does the speaker mention?
73. What will Eniola most likely do today?

Select the best response to each question.

Transcript

Hello, everyone! Thanks for stopping by my booth. I hope you've been enjoying all the manufacturing exhibits and demonstrations. I'm Carmen Fuentes, and I'm a sales representative at LT Plastic Injectors. Today I'm delighted to show you one of our new injection molding machines. It's currently fitted with a mold to make plastic bottle caps. This machine is able to create 96 bottle caps every two seconds. That's incredibly fast! And for today only, we're offering a ten percent discount on orders for this machine just for attending our demonstration.

Question
74. What type of event are the listeners most likely attending?
75. What does the speaker emphasize about a machine?
76. What does the speaker offer the listeners?

Select the best response to each question.

Transcript

The company leadership here at PCF Technologies has decided to make a major change. Historically, we've been one of the largest manufacturers of computer chips. However, starting next month, our company will launch a research and development division and start designing chips, too. We've decided to make this change to allow us to have more control over the quality of the technology we produce. As a result, some employees will have new work assignments going forward. Those assignments will be communicated later in the morning.

Question
77. What industry does the speaker work in?
78. Why is the company making a change?
79. What will be sent out later in the morning?

Select the best response to each question.

Transcript

Hello! Welcome to Ag-Cast—a podcast all about the latest news in agriculture. Before we get started with today's episode, I'd like to note that I provided the wrong dates for the Farming Exposition during last week's episode. The start date of the event is March thirty-first, not the twenty-first. I'm sorry about that. OK, let's move on to today's guest. Ms. Junko Adachi is the director at Fertilizer-ONE—a nonprofit organization that provides small farms with low-cost fertilizer. During her time as director, the organization has helped over 1,000 small farms increase their yields!

Question
80. What is the focus of the podcast?
81. Why does the speaker apologize?
82. Who is Junko Adachi?

Select the best response to each question.

Transcript

Hi, Mr. Flores. This is Susana, the supervisor of the construction crew working on your renovation project. I'm calling because we've run into an issue with the front window replacements. Your house was built a long time ago and has settled over the years. Unfortunately, this has caused some frame alignment issues. We will not be able to install the new bay window you requested for the front room without more extensive work than the budget will cover. Our work is done for today, but we'll need to know how to proceed by tomorrow. I'll be available for the next couple of hours.

Question
83. What industry does the speaker work in?
84. According to the speaker, what has caused a problem?
85. Why does the speaker say, "I'll be available for the next couple of hours"?

Select the best response to each question.

Transcript

You may remember that our bank branch was evaluated by auditors from our headquarters last week. Well, I received their report today. They looked at everything from how we handle recordkeeping for accounts and transactions to how our bank tellers interact with individual customers. Above all, they were impressed with the quality of our customer service, specifically how we greet customers and direct them to the right associate. However, we received low ratings on marketing our other products. I'd like all supervisors to talk to their staff about strategies to pitch our products and services to customers.

Question
86. Who most likely is the speaker?
87. According to the speaker, what were some auditors impressed with?
88. What does the speaker ask supervisors to do?

Select the best response to each question.

Transcript

Oh good. I'm glad to see everyone is here early, as requested. We have an unusually busy night ahead of us—due to the addition of six large group reservations. We'll set up for those first in the overflow room. Tables will need to come out of storage. I'll unlock the door after this meeting. But before you start your shift, make sure to try tonight's specials. They're in their usual spot under the heat lamps. Be sure you promote the truffles dish in particular. We'd like to see if this could be a permanent menu item. Management will be watching closely. Its price point is high, but it really is delicious.

Question
89. Why does the speaker call employees in early?
90. What should be retrieved from storage?
91. What does the speaker mean when he says, "Management will be watching closely"?

Select the best response to each question.

Transcript

Hello, and welcome to WBCO financial news. Tonight, we're talking about the prices we pay online for goods and services. In particular, we'll look at why you may pay more if you shop during times of peak demand. Called surge pricing, this trend first started with computer software that allowed large airlines to track demand and quickly change their ticket prices. That technology is now widely available. You may find that even small businesses charge more when demand is higher. Our guest today is Professor Yun Hang, a leading expert on the topic. Last month he was the featured speaker at the International Economics Summit.

Question
92. What type of news is the broadcast about?
93. Why does the speaker say, "That technology is now widely available"?
94. What did Professor Yun Hang do last month?

Select the best response to each question.

ETS TOEIC 2026 L&R Test 3 – Image for questions 95–97
Transcript

Hi. This is Liam from Oceania Flowers. I'm calling about our print order for coupons. We originally said we needed the coupons by Friday, but we now need them to be ready by Wednesday instead. We just found out yesterday that our application to the National Florists Association was approved. We'll be attending their annual Floral Show in Richmond this weekend. Oh, one other thing—we'd also like to change the limit to five items on the coupon. Can you take care of that before you start printing? Thank you!

Question
95. Why is the speaker calling?
96. What did the speaker find out yesterday?
97. Look at the graphic. Which number does the speaker want to change?

Select the best response to each question.

ETS TOEIC 2026 L&R Test 3 – Image for questions 98–100
Transcript

Hi, Takuma. Good news—you got your first television audition! It's for a role in a TV drama. I've sent an e-mail with the script and details. Since you're auditioning to join the cast of an ongoing show, you should watch some videos of previous episodes so you understand the role. One last note—since you're new to the city, you might be wondering about the best bus route to take. You could take the green line to Orchard, but I'd recommend taking the yellow line to the last stop. It's a longer route, but the last stop is closer to the studio.

Question
98. Who most likely is the listener?
99. According to the speaker, what should the listener do to prepare?
100. Look at the graphic. Which bus stop does the speaker recommend getting off at?

Select the best answer to complete the sentence.

Question
101. Despite _____ youth, Ms. Cho is already quite popular on social media.

Select the best answer to complete the sentence.

Question
102. Most of the materials distributed at last month's accounting conference are now _____ online.

Select the best answer to complete the sentence.

Question
103. A full-scale _____ will be conducted by the accounting department.

Select the best answer to complete the sentence.

Question
104. Poshy Shoes vice president Lucille Jeris has been _____ to president of the company.

Select the best answer to complete the sentence.

Question
105. The report found that employees who take regular breaks are more _____ than those who take no breaks.

Select the best answer to complete the sentence.

Question
106. Customers of Twins Photocopiers are encouraged to contact a _____ if their machines need repairs.

Select the best answer to complete the sentence.

Question
107. The heavy traffic on the way to the airport _____ caused Ms. Ikeda to miss her flight.

Select the best answer to complete the sentence.

Question
108. A news source suggested that the merger will _____ take place next year.

Select the best answer to complete the sentence.

Question
109. The Seaborne Inn has _____ beautiful guest rooms that can be booked on a monthly basis.

Select the best answer to complete the sentence.

Question
110. Ahearn Accessories' retail shop is located _____ Gordon Avenue and Hutch Street.

Select the best answer to complete the sentence.

Question
111. A majority of the city's residents rated its transportation app as _____.

Select the best answer to complete the sentence.

Question
112. Dr. Cheung _____ Silk Valley Hospital at next weekend's medical fair.

Select the best answer to complete the sentence.

Question
113. Frankie's Boutique had a financially _____ quarter after taking measures to reduce costs.

Select the best answer to complete the sentence.

Question
114. Because it submitted the lowest bid, Deb's Gifting has been chosen as the _____ of this year's holiday cards.

Select the best answer to complete the sentence.

Question
115. The Whitetail Institute is the only _____ that tracks deer populations in rapidly expanding suburban areas.

Select the best answer to complete the sentence.

Question
116. The committee members _____ attended the meeting are listed in the appendix.

Select the best answer to complete the sentence.

Question
117. Our new app is _____ designed to provide data-driven insights to investment professionals.

Select the best answer to complete the sentence.

Question
118. The results of the study suggest that more people _____ with night driving than previously believed.

Select the best answer to complete the sentence.

Question
119. Each department has been asked to develop an action plan in _____ to the budget cuts announced last week.

Select the best answer to complete the sentence.

Question
120. Our popular online training materials have _____ been shown to improve job seekers' skills.

Select the best answer to complete the sentence.

Question
121. Ms. Yamada, _____ director of the Midlands Chamber of Commerce, was recently appointed to the state trade commission.

Select the best answer to complete the sentence.

Question
122. The software uses computer memory efficiently, allowing users to open _____ five files simultaneously.

Select the best answer to complete the sentence.

Question
123. A monthly newsletter is an excellent way to _____ your group's activities and events.

Select the best answer to complete the sentence.

Question
124. _____ the hotel does not have a restaurant on site, there are many dining options nearby.

Select the best answer to complete the sentence.

Question
125. _____ a slight decline in revenue from the previous quarter, Blakely Components is moving forward with its expansion plan.

Select the best answer to complete the sentence.

Question
126. Abelia Dairy Company has undergone several changes in leadership _____ the past ten years.

Select the best answer to complete the sentence.

Question
127. Opal City's Community Theater is holding _____ for its spring production during the first week of December.

Select the best answer to complete the sentence.

Question
128. Mr. Kane said he packed so _____ this morning that he forgot to bring a suit and tie for tomorrow's dinner.

Select the best answer to complete the sentence.

Question
129. Long before the training program began, Ms. Morris _____ the schedule to allow her team to attend.

Select the best answer to complete the sentence.

Question
130. Mr. Swan will return to the planning meeting _____ the interns have arrived.

Select the best answer to complete the text.

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Question
131. Question 131
132. Question 132
133. Question 133
134. Question 134

Select the best answer to complete the text.

To: Shipping Team
From: Martina West
Date: February 21
Subject: Exciting news

Dear Team,

I am excited to share the news that Winnie Liu, our longtime team captain, will be moving on. Fortunately, she will not be leaving the company. ---[135]---, Winnie will serve as our new regional distribution manager. We are thrilled about her ---[136]---.

We would like to show our appreciation for everything Winnie has done for our department, especially for our team. We will be hosting a party for Winnie in the break room at 3:00 P.M. on February 28, her ---[137]--- day with us. ---[138]---. We look forward to seeing you there.

Best,

Martina West
Shipping Manager
Croce Company

Question
135. Question 135
136. Question 136
137. Question 137
138. Question 138

Select the best answer to complete the text.

How to Pitch Your Start-up to a Potential Investor

When planning a presentation for potential investors, do not keep them in suspense. ---[139]---. This has the added benefit of grabbing investors' attention. Your company's young, dynamic team may be its greatest asset. On the other hand, if your team has years of valuable experience together and this is ---[140]--- to the product or service you offer, mention that early as well. Finally, if ---[141]--- sets your company apart is its unique vision, make it your leading statement. If you can convince your audience that your company's product or service is destined for success, you will likely acquire the ---[142]--- you seek.

Question
139. Question 139
140. Question 140
141. Question 141
142. Question 142

Select the best answer to complete the text.

To: Botswana Mining Staff
From: Phildah Ramogapi, Human Resources Director
Date: 4 April
Subject: Payroll portal upgrade

Good morning,

Botswana Mining's online payroll portal will be unavailable between 8 and 12 April to allow for a software upgrade. Please refrain from accessing the ---[143]--- over these five days.

The updated site ---[144]--- users to perform advanced operations, including setting up and managing direct deposit preferences and accessing tax documents. It will also feature a live-chat function so that users can directly contact a human resources team member when needed. ---[145]---.

If you need to access your payroll and benefits details ---[146]--- the period mentioned above, please send an e-mail to hr@botswanamining.co.bw or visit our office in room 107 of the Ujima Tower.

Regards,

Phildah Ramogapi
Human Resources Director

Question
143. Question 143
144. Question 144
145. Question 145
146. Question 146

Select the best answer for each question.

Sumner Auto Supply
Service Special

$29.95

Service includes:

• Conventional oil change
• Premium oil filter change
• Complimentary car inspection

This offer is valid only at our Smithville and Parkertown locations through August 31. Customers must present this coupon at the time of service. Limit one coupon per customer.

Question
147. What service is NOT included with the special?
148. What is indicated about the coupon?

Select the best answer for each question.

Melbury Daily News Briefs

(2 February)—Commuters are relieved that the River Avenue Railway Station is finally going to be renovated. The 100-year-old station is one of the busiest in the city, and it is in desperate need of repair.

At its 31 January meeting, the city council gave final approval to renovation plans submitted by the municipal engineering department, including a new entrance and roof. Also planned are murals for the station's interior walls. Local artists have been commissioned to submit proposals in March.

Work will begin in two weeks and take approximately eight months to complete. The station will remain open throughout.

Question
149. What is the main purpose of the article?
150. According to the article, what will happen in March?

Select the best answer for each question.

*E-mail*

To: Tom Sanchez <tsanchez65@mailcurrent.net>
From: Jun Osman <josman@oregonartmuseum.org>
Date: September 19
Subject: New museum wing opening

Dear Mr. Sanchez:

Your presence is requested at the official opening of the Oregon Art Museum's Prosner Wing. The ceremony will be held on November 3 at 6:00 P.M. Appetizers and drinks will be served. Our first featured artist, Taro Mifune, will be on hand to mingle with the crowd and discuss his exhibit, Oregonian Reflections.

This private celebration is limited to invaluable museum members like you. You may bring one guest to the event. To ensure we have an accurate count of attendees, please respond no later than October 20.

Sincerely,

Jun Osman
Director, Oregon Art Museum

Question
151. What is the purpose of the e-mail?
152. What is indicated about Mr. Sanchez?

Select the best answer for each question.

Avani Mehta (8:57 A.M.)
Hi, Ed. I'm on the bus on my way to the warehouse. Remember that mobile app I told you about—the one for finding available storage locations? I'm using it now, and I think I've found something for us at 10 Maple Street.

Ed Beiger (8:59 A.M.)
Great. Are you sure it's not just an event space?

Avani Mehta (9:01 A.M.)
The description says it's ideal for retailers needing storage space, and it offers temporary rental terms.

Ed Beiger (9:02 A.M.)
That could work. Let's check out the particulars together later today after we complete our inventory work.

Avani Mehta (9:04 A.M.)
Sure. Our van is already loaded with our overstocked items. You could drive it over. If the location turns out to be a good fit, we can use the app to book the space and unload the van right there and then.

Ed Beiger (9:05 A.M.)
That's exactly what I was thinking.

Avani Mehta (9:06 A.M.)
Wonderful. See you soon.

Question
153. What are the writers mainly discussing?
154. At 9:05 A.M., what does Mr. Beiger most likely mean when he writes, "That's exactly what I was thinking"?

Select the best answer for each question.

https://www.dannlabrothers.com/about

Home | About Us | Products | Testimonials

Dannla Brothers can help you make the most of your screen time.

Computers are an important part of our lives, and laptops in particular have become the default type of computer in the workplace. They enable users to work not only from home or the office but virtually anywhere. No matter where you choose to work, Dannla Brothers has products to maximize your productivity in front of the screen. We manufacture ergonomic laptop stands, comfortable chairs, and adjustable standing desks, among other products.

Because you use our products all day every business day, we constantly strive to improve their design. Built to last, every item we sell is backed by a ten-year guarantee on construction and finish. We invite you to visit our Testimonials page to review independent assessments of our products by noted business and technology publications.

To view our offerings and their features, visit our Products page. Note that we offer free standard shipping on all orders over $150. Expedited delivery is available for an extra fee. If you represent a business organization seeking to provide ergonomic solutions to your entire staff, we can offer a substantial volume discount. To receive a free price quote for a bulk order, please e-mail us at info@dannlabrothers.com. We will respond to your inquiry within 24 hours.

Question
155. What kind of business is Dannla Brothers?
156. What are visitors to the Web page encouraged to do?
157. According to the Web page, why should someone send an e-mail?

Select the best answer for each question.

MEMO

To: All Staff
From: Joan Paulsen, CEO, Osmond Microtronics Ltd.
Date: 19 May
Subject: Follow-up

It was a pleasure to see so many of you at our company-wide meeting last week. Let me congratulate you again on our sales increase as well as the launch of our newest products, which are already regaining significant market share from our competitors.

I would like to announce that several executive positions have been filled. Frank Gruen will be our chief financial officer, Patricia Lesner will serve as vice president of research and development, Lana Avon will be our director of marketing, and product designer Lewis Sung will now oversee his department as director of product design.

One position remains open: director of human resources. Although Marcus Bromley's executive assignment was intended to remain unchanged, he recently decided to retire. We shall miss his analytical skills and bright sense of humour. Mr. Bromley plans to settle permanently in his native Pretoria in June. We all wish him a well-deserved happy future.

Question
158. What did Ms. Paulsen do at a recent meeting?
159. Who received a job promotion from within Osmond Microtronics Ltd.?
160. Why does Ms. Paulsen mention Pretoria?

Select the best answer for each question.

To: Henry Able <henryable@bormaninstitute.edu>
From: Martha McGrath <mmcgrath@delahuntgreene.com>
Date: December 2
Subject: Your presentation

Dear Dr. Able:

— [1] —. Thank you for leading a professional development seminar at Delahunt, Greene, and Associates (DGA) last week. We appreciate new perspectives, particularly from individuals who work in academia. Our public relations staff was impressed with your insights into effective cross-cultural communication. We were particularly intrigued by your study on the importance of word choice in international communication. — [2] —. Would you mind providing us with a copy of the article you referenced?

DGA would like to explore additional ways we could partner with you or other researchers at the Borman Institute. — [3] —. Please suggest a convenient time when I could call you to discuss how we can work together in the future. Until then, thanks again for sharing your time and thoughts with us. — [4] —.

All the best,

Martha McGrath, DGA Public Relations Director

Question
161. What is most likely true about Dr. Able?
162. What does Ms. McGrath indicate that she would like to do in the future?
163. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "We would love to read your complete research report."

Select the best answer for each question.

Report Reviewer

Neveck Associates is looking to hire a report reviewer to join our New York regional team. This is a work-from-home position that involves collaborating with engineers to review and revise their technical reports. The regular work hours for this full-time position are Monday through Friday, 9:00 A.M. to 5:00 P.M. Salary is commensurate with experience. — [1] —.

The job involves editing engineering reports to ensure they meet quality specifications and comply with industry standards. — [2] —. The report reviewer will also need to track edits and discuss feedback patterns with authors at internal weekly meetings. — [3] —. Strong interpersonal skills and the ability to communicate across company departments are essential.

— [4] —. Applicants must have a bachelor's degree and at least two years of work experience in a relevant area. Formal training in technical writing would be a plus. Interested applicants should send a cover letter and résumé to hiringmanager@neveckassociates.com.

Question
164. What is indicated about the available position?
165. What is listed as a job requirement?
166. What does the job posting NOT mention?
167. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Health insurance and retirement benefits are included."

Select the best answer for each question.

New Garden Coming Soon to Raxford Park

ELBART CITY (March 30)—Local community group Friends of Green Spaces (FGS) is raising funds to build a new garden in Raxford Park. The group, which relies entirely on donations, collaborates with the city parks department on restoration and enhancement. It also offers guided nature tours and other educational programs.

"The goal of the current project," said FGS director Carol Reynoso, "is to create an attractive space to draw in more of the region's abundant birdlife."

Ms. Reynoso, a 25-year member of the FGS, is a lifelong resident of Elbart City. She is especially enthusiastic about the project because the city's elementary school borders the park. This means that the schoolchildren will be able to enjoy the garden every day.

Ms. Reynoso said that enough funds have already been secured to enable the FGS to begin garden construction in mid-April. The selection of plants will be made by Elbart University faculty. FGS volunteers will do the planting after parks department crews have laid fresh topsoil on the area designated for the garden. An opening ceremony is planned for May.

Question
168. What is mentioned about the FGS?
169. Why does the FGS want to build a garden in Raxford Park?
170. Who will select the plants for the new garden?
171. What work will be done by Elbart City employees?

Select the best answer for each question.

Eva Parkin [3:00 P.M.] Hi, all. Thanks for meeting to discuss our presentation to the board of directors next Friday. We'll only have a few minutes to make our case, so we must be prepared.

Nijad Naifeh [3:01 P.M.] I heard there's a possibility that the board won't increase our budget. I thought they believed in aggressive marketing.

Eva Parkin [3:02 P.M.] They do, but they have questions about our product. They are concerned about our recent sales downturn.

Nijad Naifeh [3:03 P.M.] But this has been a trend in the industry as a whole. Sales usually slow down this time of year.

Eva Parkin [3:04 P.M.] That's a great point. Could you send me any related data?

Nijad Naifeh [3:05 P.M.] I have the details onscreen right now. Give me a minute.

Eva Parkin [3:06 P.M.] The board will also ask why our proposed marketing budget focuses on social media rather than newspapers or radio. Lili, can you help with that?

Lili Tuan [3:07 P.M.] Sure. What would you like me to talk about?

Eva Parkin [3:08 P.M.] They wonder whether we have enough experience in this kind of advertising. Since this was your specialty at your last job, could you talk about possible strategies we could use here?

Lili Tuan [3:09 P.M.] Yes, no problem. I can list a few at the meeting.

Question
172. What does Ms. Parkin want the board of directors to do?
173. What do the writers indicate about their product?
174. At 3:05 P.M., what does Mr. Naifeh imply when he writes, "I have the details onscreen right now"?
175. What kind of advertising did Ms. Tuan focus on at her previous job?

Select the best answer for each question.

Passage 1

https://www.branxleycycles.com.my/about

Home | About | Shop | Contact

About Our Products

We make three-wheeled cargo bicycles for commercial and personal use. All our bicycles are made by hand in our production facility in Kuala Lumpur with parts made by local craftspeople. For more than 40 years, we have been building high-quality, eco-friendly bicycles that are good for the health of both people and the planet. We are proud of our products, and we invite our customers to take photos of their Branxley bicycles in action and share the images via social media.

Update—30 August

We have experienced a dramatic surge in orders. Even with our staff working overtime to catch up, it may take longer than usual for customers to receive their bicycles. Currently, we are expecting a delivery time of 10 to 12 weeks for all bicycles ordered on or after August 15. We appreciate your understanding in this matter.

Passage 2

https://www.consumerreviewsplus.com.my

Review of Branxley Cycles

I have been a cycling enthusiast most of my life. Recently, I decided I needed a bicycle to bring bulky items home from stores. I searched online and inquired at local shops, but no one had quite what I wanted. After talking with a coworker, I learned about Branxley Cycles. I contacted the company via e-mail, and all my questions were answered promptly and thoroughly. I ordered a three-wheeled cargo bicycle from them on August 20 that was delivered in only two weeks. Branxley Cycles cargo bicycles have become very popular with area businesses; I see them everywhere now. It is hard to believe the company can meet the demand, but they manage to do it. I am very happy with my Branxley Cycles purchase, and I recommend it to everybody that comments on it as I ride it around town.

—Jason Stewart, September 20

Question
176. According to the Web page, what is true about Branxley Cycles?
177. What does Branxley Cycles encourage its customers to do?
178. According to the review, how did Mr. Stewart learn about Branxley Cycles?
179. What can be concluded about the reviewer?
180. In the review, the word "meet" in paragraph 1, line 8, is closest in meaning to

Select the best answer for each question.

Passage 1

EDINBURGH (2 July)—Jackson Milne says being part of a family business feels good. He jokes that he has a prime seat in his organisation—and, in a way, he does. The century-old company Milne Associates designs and supplies seats to theatres here in Edinburgh as well as in London and New York. It was founded by his great-grandfather Angus Milne. Jackson Milne has worked in every area of the business, from the factory floor to the executive suite. He became the company's director of design last year.

"Making these seats can be quite challenging, especially ones for older buildings," said Mr. Milne, who designed the seats for the 135-year-old Wolff Theatre. That is where the hit musical Skyscraping is now playing to packed houses most nights.

"Our priority is creating pieces that are functional and in harmony with their surroundings," he said. "We try to balance aesthetics, practicality, and convenience."

Passage 2

City Travel Review: Plenty to See and Do in Edinburgh

I had a delightful day in Edinburgh last week. I hadn't been to the city in quite a while—more than 25 years—and so much has changed! One day was not enough to see everything, so I'm already planning another trip for later in the summer.

My friend and I took the train there, and our first order of business was a guided tour of Old Town. It was marvellous! We had lunch at the Red Rose Café, which I highly recommend to anyone who appreciates delicious food at a reasonable price. The day's highlight was attending a performance of Skyscraping. It was wonderful! I enjoyed everything about it—the acting, the story, and the songs. The Wolff Theatre is a lovely historical venue. After our long day around town, we were grateful for the theatre's new, comfortable seating.

—Punam Nandi, 15 July

Question
181. What is the purpose of the article?
182. What is indicated in the article about Angus Milne?
183. What does Ms. Nandi mention in her review?
184. In the review, the word "appreciates" in paragraph 2, line 3, is closest in meaning to
185. What can be concluded about Ms. Nandi?

Select the best answer for each question.

Passage 1

https://www.orvalenaturalhistorymuseum.org/upcomingevents

Home | Exhibits | Upcoming Events | Contact Us

The Orvale Natural History Museum's monthly lecture series will continue on October 18 with a lecture by resident archaeologist Dr. Maria Fiallo. The lecture, titled "Earthenware Relics from the Central Prairie," will take place at 7:00 P.M. in the Chovey Community Room near the north entrance of the museum. Dr. Fiallo will discuss last month's unearthing of several pottery pieces in the Central Prairie region, marking the first find of its kind in this area. "Surprisingly," said Dr. Fiallo, "the site was literally stumbled upon by a farmer digging a well on his land. Thankfully, he alerted our museum's research team as soon as he spotted the pieces."

Audiences will get to see some of the earthenware up close at the event, as well as other types of everyday objects. However, many of the pieces will be shown in photographs, as they are too delicate to be moved around. Dr. Fiallo says she is looking forward to sharing this latest discovery. "The findings give us a glimpse into how people went about their daily lives over 800 years ago," she said.

The lecture is free and open to the public.

Passage 2

E-Mail Message

To: Richard Choi
From: Deborah Voll
Date: October 11
Subject: Lecture series

Hi, Richard,

I was just contacted by Professor Allen Whitford from Orvale University's archaeology department. He would like to bring two of his classes to Dr. Fiallo's lecture on October 18. Both classes are studying how to identify and analyze historical artifacts, so he was very happy with the topic of our lecture this month. What's more, Professor Whitford is a former research colleague of Dr. Fiallo. I am inclined to indicate my support, but I just want to make sure we can accommodate the approximately 30 students he is planning to bring—in addition, of course, to members of the public who want to attend.

We will need more than 75 seats, so let's discuss moving the lecture to another location in the museum. There are a couple of alternative spaces, right? I would like to reply to Professor Whitford as soon as possible.

Thanks!

Deb

Passage 3

*E-mail*

To: Maria Fiallo <mfiallo@orvalenaturalhistorymuseum.org>
From: Allen Whitford <awhitford@orvaleuniversity.edu>
Date: October 19
Subject: Lecture

Dear Dr. Fiallo,

Thanks so much for your informative lecture yesterday evening. My students were thrilled to see some of the pottery up close on the display table. They were especially impressed by the stone tools included among the items. That these artifacts were so close by all this time was truly amazing for my students to contemplate. I am so glad the pieces are safe at the Orvale Natural History Museum, which I know to be a good steward of such treasures.

I hope you will consider my invitation to collaborate with my team and me here at Orvale University on some exciting research projects we have planned. Let me know if you are interested, and I will forward the details.

Sincerely,

Allen Whitford

Question
186. According to the Web page, who made a recent discovery?
187. Why are some objects unavailable to see in person during a lecture?
188. What is suggested about the Chovey Community Room?
189. According to the second e-mail, what does Professor Whitford want Dr. Fiallo to do?
190. What is suggested about the tools that Professor Whitford's students looked at?

Select the best answer for each question.

Passage 1

JUNE

Monday 7
9:00 A.M. – 3:00 P.M.: Out of office (traveling from eyewear seminar in Boston)

Tuesday 8
10:00 A.M.: Budget meeting
1:00 P.M. – 3:00 P.M.: Applicant interviews

Wednesday 9
9:00 A.M.: Data security training
10:00 A.M.: E-mail review and cleanup
1:00 P.M. – 3:00 P.M.: Human resources meeting

Thursday 10
9:00 A.M. – 12:00 P.M.: Out of office (personal appointments)
1:00 P.M. – 3:00 P.M.: Sales review meeting

Friday 11
9:00 A.M. – 12:00 P.M.: Weekly planning and review
2:00 P.M. – 3:00 P.M.: Technology updates

Passage 2

*E-mail*

To: Cindy Weaver
From: Sarah Moreland
Date: June 7, 6:31 A.M.
Subject: Delayed return

Hi, Cindy,

My return flight has just been canceled, and the next available one is tomorrow morning. I expect to return to the office just in time for the data security training, but I need your help rearranging my calendar.

• The budget meeting needs to occur this week, so please contact the team to schedule another time. You can use my Friday morning planning time but not my personal time on Thursday morning.

• I'd like to interview our selected applicants later this week, maybe on Friday afternoon if the candidates are amenable; please call them to check. In connection with this, I need to meet with human resources staff only after all the interviews are done; please reschedule that meeting to sometime early next week.

• I have some important news for the marketing team about new eyewear promoted at the seminar. Could you see if they can meet on Wednesday afternoon?

Many thanks,

Sarah Moreland

Passage 3

*E-mail*

To: Sarah Moreland
From: Cindy Weaver
Date: June 7, 2:31 P.M.
Subject: Re: Delayed return

Good afternoon, Ms. Moreland,

I have been working on your calendar per your request. I have rescheduled your budget meeting for 10:00 A.M. on Friday. Eric Kim says that he has no critical new information to share with you at his 2:00 P.M. meeting with you on Friday, so I can postpone that. Fortunately, all job candidates have agreed to have their interviews on Friday afternoon, and I have moved your human resources meeting to 9:00 A.M. next Monday.

I have been unable to get through to every marketing team member to set up a meeting to discuss the new eyewear. I will keep trying.

Best regards,

Cindy

Question
191. When will Ms. Moreland return to the office?
192. Who most likely is Ms. Weaver?
193. According to the first e-mail, what will likely be discussed during the human resources meeting?
194. What is the subject of Ms. Moreland's meeting with Mr. Kim?
195. What does Ms. Weaver indicate she will do?

Select the best answer for each question.

Passage 1

https://www.musiclinkplus.ie/home

Home | Job Listings | Musician Profiles | Resources

Music Link Plus (MLP) supports job seekers and recruiters in the music industry.

For Job Seekers: Start by creating a free MLP profile. You will then receive full access to employment opportunities on our Job Listings page. Our Resources page provides sheet music and singers' recordings to help you prepare for an audition. The page also features complete instructions on how to create and upload a video recording to our Web site if a recruiter requests a video sample from you.

For Recruiters: Begin by opening an account by paying an initial fee of €300, after which you will be charged €150 annually. Your account entitles you to list unlimited job postings. You will also be able to select the pieces you want your candidates to perform from a wide menu that we provide. Candidates will be able to upload their audition videos right on this Web site.

Passage 2

E-Mail Message

To: Janice Trapani, Choir Director
From: Kevin Ellis, General Manager
Date: 7 July
Subject: Planning for autumn

Hello, Janice,

I need to update you on a couple of issues affecting our autumn schedule.

• The arts commission has asked our Gradey City Choir to debut a special piece of music in November, the oratorio By the Meadow by Gradey City's own Jeffrey Stolartz. It is such an honour to be selected to perform this composition! This addition to our schedule completes our autumn lineup.

• Unfortunately, I learned late last week that two singers need to be replaced before rehearsals begin in August. Since we are already one week into July, I opened an account with Music Link Plus (MLP) this morning to expedite our search. Tomorrow, I plan to post our positions on their Job Listings page. Using this Web site will allow us to reach countless potential applicants. Additionally, MLP gives us the option of having candidates audition by providing video recordings. Given our time constraints, we should consider having auditions done this way. However, if you feel that in-person auditions are necessary, please let me know by the end of the day today.

Kevin

Passage 3

https://www.musiclinkplus.ie/joblistings

Home | Job Listings | Musician Profiles | Resources

Vocalist Positions (Gradey City Choir)

Posted on: 8 July

Application deadline: 21 July

Gradey City Choir seeks two singers for its autumn season: an alto and a tenor. Successful candidates will join our dynamic choir under the direction of Janice Trapani and will be expected to report to Neufried Auditorium on 11 August for autumn performance rehearsals.

Applicants must supply an audition video. Simply follow the instructions on the Resources page. We have selected a portion from Franka Berman's Still Waters Cantata for candidates to sing. Hiring decision notifications will be sent to your personal e-mail address on 4 August.

Question
196. What is indicated about Mr. Stolartz?
197. According to the e-mail, what is Mr. Ellis concerned about?
198. What is one thing Mr. Ellis did on July 7 ?
199. When do practice sessions for the autumn performances begin?
200. What do applicants need to do to audition for the Gradey City Choir?

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